Hampton by Hilton Shenzhen Dongmen

It was a great experience. Rooms were upgraded to suite by James because he knows that it's a birthday celebration. Very thoughtful of him.

We are came from Malaysia. This hotel searched the App. The front counter service was so helpful and explain to me in politely. Hotel designed so modernize and room very clean and comfortable.

Great service from 小康！Super comfortable bed, delicious breakfast! Super close to metro, nothing to criticise! Would definitely book again!

Fabulous treat with extraordinary happiness ! The team was well trained with high working spirit under the guide and distinct directive of Mr.James TING. It made the once stayers felt that it deserves a five star rating and undoubtedly will return again and again while they needed to stay in Shengchun. Bravo and add oil , James.

I had a wonderful time in Hampton hotel. The breakfasts were so tasty. I had dinner sometimes and it was so good, it was more than enough I had to reserve some to eat later. The restaurant waiters kindly warmed up the food for me when I was ready. They were all good people. There was a particularly woman who served me but I can’t recall her name. Another amazing gesture was when James, the hotel manager contacted me ahead on WhatsApp before my arrival to provide me guidance on how to easily locate the hotel from the train station. He was so kind, polite, friendly and helpful. When I arrived, Wesley was at the front desk, he was so kind, polite and was really good with English too which aided our communication. He generously upgraded me to a bigger room for me to enjoy my stay. Other days I met Lisa at the front desk, she was so polite and kind, though she couldn’t speak in English, she made genuine efforts to help me to the best of her ability. I recommend this hotel to everyone travelling. Thank you for helping me to have a wonderful stay in the beautiful city of Shenzhen

Good customer service. James the hotel manager is proactively friendly and texted me before my arrival for my room requirements. James' written English is good. James is courteous and professional. Responsive to reasonable customer requirements. I reauest for child toothbrush & child slippers which were delivered to room door within 10 minutes. Good, clean environment. Good location surrounded by plenty of dining choices and close to MTR stations.