För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.6
Service4.6
Renlighet4.7
Filtrera efter:
Sortera efter:
Alla recensioner(1424)
Positiva recensioner(1373)
Recensioner med foton/video(250)
Vänlig personal i receptionen(138)
Utsökt frukost(105)
Utmärkt för affärsresor(52)
Praktiskt för shopping(31)
Nära tunnelbana(17)
Utsökt buffé(9)
Utmärkt gym(8)
Suverän stadsutsikt(7)
Negativa recensioner(51)
I_am_YY
Standard, gästrum, 1 King Size-säng
Bodde på okt. 2024
Familj
7 recension
4.2/5
Mycket bra
Publicerades 2 dec. 2024
Booked 2 rooms for a 2D1N SZ trip. Room size is perfect and rooms are super clean. Love the modern decor very comfortable stay overall. Walking distance to MixC mall also there’s a spa/massage place on 2/f highly recommend it too!! Will definitely come back again
Översätt
Svar från boendet: Dear Guest:Thank you for staying at The Mercury Garden Shenzhen Nanshan, A Tribute Portfolio Hotel , And also thank you for taking the time to leave your comments here. We welcome you to Stay our hotel again in the near future and continue to provide us with valuable comments and suggestions! I wish you happiness and Sweet every day ~~ Guest Relation Officer
Gästanvändare
Standard, Guest Room, 2 Double Beds
Bodde på aug. 2024
Affärsresenärer
7 recension
5.0/5
Enastående
Publicerades 18 sep. 2024
Nice sophia harper good service
Översätt
Svar från boendet: 尊敬的賓客: 來自“深圳南山水瑆花園酒店,臻品之選”的親切問候。我們很高興在您入住期間Sophia,Harper為您提供了優質服務。您的鼓勵是我們最大的動力。酒酒店坐落於素有“中國硅谷基地”之稱的深圳高新技術產業園,覆蓋多所高校及高新技術企業。酒店地理位置優越,毗鄰深圳華僑城度假區、後海總部基地、深圳灣口岸等核心商務與休閑商圈,距離地鐵1號線高新園站和大型商場萬象天地不遠!非常的便利呢,歡迎您的再次到來哦 ——酒店賓客服務部
Anonym användare
Standard, Guest Room, 2 Double Beds
Bodde på apr. 2024
Familj
12 recension
5.0/5
Enastående
Publicerades 19 juni 2024
Convenient location with spacious, modern and clean hotel room. Great for family with children.
Översätt
Svar från boendet: 尊敬的賓客: 首先感謝您花費寶貴的時間在此留下您的點評。我們十分高興看到您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議! 祝您幸福 Sweet 每一天~~誠摯的問候——酒店賓客服務部
Gästanvändare
Standard, Guest Room, 2 Double Beds
Bodde på nov. 2024
Familj
1 recension
3.7/5
Publicerades 6 feb. 2025
Nice hardware and clean bedroom, though the location a bit far from railway station.
Översätt
Svar från boendet: 尊敬的賓客: 您好!酒店地處南山科技園中心位置,步行10分鐘即可抵達萬象天地商圈,乘坐2個地鐵站即可到景點-世界之窗與歡樂谷,這樣的位置為賓客吃、住、遊、娛、購提供了極大方便,而且酒店熱情的員工會為您的出行保駕護航,入住期間您有任何疑問都可以聯繫酒店前台同事,我們每位員工都是 “城市東道主”。我們將提供貼心的温暖服務,希望能用我們不斷的努力贏得您下次5分的好評!期待您的下次光臨!—酒店賓客服務部
SAM
Standard, Guest Room, 2 Double Beds
Bodde på juli 2024
Par
9 recension
4.7/5
Otroligt
Publicerades 12 sep. 2024
Good environment. Clean and tidy room. many choices for breakfast but the refill rate could be improved.
Översätt
Svar från boendet: Dear guests, Thank you very much for choosing to stay at The Mercury Garden Shenzhen Nanshan, A Tribute Portfolio Hotel , and take the time to share your experience with us. It's a pity that we didn't get your full praise. We will continue to improve and progress to provide you with a perfect check-in experience. We look forward to your next visit and patronage. Thank you! ——Guest Service Center
Gästanvändare
Standard, gästrum, 1 King Size-säng
Bodde på juli 2024
Par
8 recension
5.0/5
Enastående
Publicerades 1 sep. 2024
Great location with big shopping mall nearby. Room is spacious and clean.
Översätt
Svar från boendet: Dear guest: First of all, thank you for taking the time to leave your comments here. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions! I wish you happiness and Sweet every day ~~ Sincere greetings -- Hotel Guest Service Department
Gästanvändare
Standard, gästrum, 1 King Size-säng
Bodde på mars 2024
Ensamresenärer
15 recension
3.7/5
Publicerades 7 juni 2024
The hotel was rebranded at some point so it was/is actually Hilton affiliated. The facilities were standard and nice enough for a one night stay.
Översätt
Svar från boendet: 尊敬的賓客: 首先十分感謝您的入住,也很感謝您花費時間精力留下您的入住體驗,我們十分重視您的入住體驗傾聽您的分享,以便我們更好地改進。再次感謝您的留言,我們期待在不久的將來能再次歡迎您回來,併為您帶來更優質的服務體驗。誠摯的問候——酒店賓客服務部
Gästanvändare
Deluxe, Guest Room, 1 Queen Bed
Bodde på aug. 2023
Familj
9 recension
2.7/5
Publicerades 4 okt. 2023
I had the most terrible experience at the buffet breakfast. The restaurant is so crowded and no one to arrange the table. So I found an empty table by myself and used my water bottle and sanitizer to chop the seat.After I got my food back, I found my seat was taken by three children, I told their mom that I don’t want to share the table with their whole family as I am eating my breakfast alone. Then the family who has taken my seats/table started to attack me, in disgusting words and shouting at me.
There’s only one staff come after while, then another staff come, and they didn’t say anything, just asked them to calm down and finish the breakfast.
I left and didn’t finish my breakfast as I was attacked nonstop.
Hotel has later sent an fruit plate, that’s all. However I think they do have huge problems in onsite management.
I think I will never stay in any of Hilton hotels anymore as the experience is so terrible!
Översätt
Svar från boendet: Dear guests, thank you for choosing to stay at Hilton Garden Inn Nanshan Science & Technology Park. We apologize for not being able to provide you with the quality service you deserve. We have reflected your feedback to the relevant departmentsto follow up and improve, in order to bring you a truly high quality service. Listening to our guests helps us create the best customer experience. Thank you again for taking the time to give us your valuable comments and wish you a pleasant trip!
TravelPhy
Standard, gästrum, 1 King Size-säng
Bodde på juli 2023
Par
15 recension
5.0/5
Enastående
Publicerades 26 aug. 2023
Had a great hospitable welcome by front desk staff Aiden Yu and got an upgrade to their city view King room. Lobby has a nice chandelier that sets a luxurious tone. Modern open design with bright light as there are 3 sets of windows as a corner room with open bar and open bathroom design.
The lobby bar opens till late and offers food for late dinner if anyone missed the dinner time for other outlets before last order time at 9:30pm. The fish and the oysters are jumbo size and a great deal 👍🏻
Översätt
6/10
Svar från boendet: 尊敬的客人:您好!感謝您選擇下榻深圳南山科技園希爾頓花園酒店!同時非常感謝您花費寶貴的時間給予點評,並且給予我們團隊積極的認可和信任,我將會把您的鼓勵分享給我們每一位團隊成員,並會繼續努力秉承希爾頓集團的服務宗旨,為我們的每一位客人提供舒適、超出期望的服務。最後,我們熱切地期待您的下次光臨,也期待獲得您更多的建議和反饋。祝您以及家人生活愉快,如意安康!
Sohee
Standard, gästrum, 1 King Size-säng
Bodde på nov. 2023
Familj
3 recension
4.7/5
Otroligt
Publicerades 5 jan. 2024
The location was very convenient to go to town and the center of Namshan. The hotel buffet was also very attractive with affordable price.
Översätt
Svar från boendet: 尊敬的客人:您好!感謝您選擇下榻深圳南山科技園希爾頓花園酒店!同時非常感謝您花費寶貴的時間給予點評,並且給予我們團隊積極的認可和信任,我將會把您的鼓勵分享給我們每一位團隊成員,並會繼續努力秉承希爾頓集團的服務宗旨,為我們的每一位客人提供舒適、超出期望的服務。最後,我們熱切地期待您的下次光臨,也期待獲得您更多的建議和反饋。祝您以及家人生活愉快,萬事如意!!
Wun Chiu
Standard, gästrum, 1 King Size-säng
Bodde på juli 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 2 nov. 2024
Good service thank you Serena harper
Översätt
Svar från boendet: 尊敬的賓客: 來自“深圳南山水瑆花園酒店,臻品之選”的親切問候。我們很高興在您入住期間Serena Harper為您提供了優質服務。您的鼓勵是我們最大的動力。酒酒店坐落於素有“中國硅谷基地”之稱的深圳高新技術產業園,覆蓋多所高校及高新技術企業。酒店地理位置優越,毗鄰深圳華僑城度假區、後海總部基地、深圳灣口岸等核心商務與休閑商圈,距離地鐵1號線高新園站和大型商場萬象天地不遠!非常的便利呢,歡迎您的再次到來哦——酒店賓客服務部
Gästanvändare
Superior-rum i kingsize
Bodde på juli 2023
Par
9 recension
5.0/5
Enastående
Publicerades 6 aug. 2023
Very clean and good place
Översätt
Svar från boendet: 尊敬的賓客,感謝您選擇入住南山科技園希爾頓花園酒店。感謝您對於酒店住宿服務給予的好評以及認可!希望您能繼續支持我們,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能再次和您相遇,祝您旅途順利!生活愉快!
Gästanvändare
Standard, gästrum, 1 King Size-säng
Bodde på okt. 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 25 nov. 2024
sophia good
Service
Översätt
Svar från boendet: 親愛的賓客:您好,非常開心Sophia給您留下了深刻印象,也希望這個充滿活力、創新、積極的城市和熱情能給您留下一段獨特難忘的回憶。期待與您在此再次相遇!—酒店賓客服務部
Atwscotland
High Floor, Guest Room, 1 Queen Bed
Bodde på aug. 2023
Affärsresenärer
23 recension
4.7/5
Otroligt
Publicerades 7 sep. 2023
Good location within the technology park and near the University. Nice rooms. Very clean. Reception and cleaning staff really friendly. Restaurant is limited. Menu doesn't match what you get on the plate. Excuse that things change should be written to warn you. Or at least be told when ordering that the menu isn't accurate. Breakfast was better.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback about your recent stay at HGI Nanshan S&T. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
LM
Standard, gästrum, 1 King Size-säng
Bodde på juli 2023
Affärsresenärer
3 recension
4.7/5
Otroligt
Publicerades 22 okt. 2023
Collecting delivery was the one of the things I didn’t really like about the hotel as it’s all placed on a rack and it was time consuming to identify the correct parcel
Översätt
Svar från boendet: Dear guests, thank you for choosing to stay at Hilton Garden Inn Nanshan Science & Technology Park. We apologize for not being able to provide you with the quality service you deserve. We have reflected your feedback to the relevant departmentsto follow up and improve, in order to bring you a truly high quality service. Listening to our guests helps us create the best customer experience. Thank you again for taking the time to give us your valuable comments and wish you a pleasant trip!