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Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.2
Service9.4
Renlighet9.4
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Gao
Premiumrum i queensize
Bodde på juli 2025
Affärsresenär
2 recension
9.0/10
Utmärkt
Publicerades 11 aug. 2025
The rooms and lobby are clean. The hotel is a short stroll away from the nearest subway station. There are many eateries and convenience stores close by. The staff is friendly and helpful. I wish the desk in the room were a bit deeper for laptop use, but it's functional as it is. The only issue is that some guests like to smoke in the common areas. I wonder if the hotel can really do anything about them...
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,期待下一次的出行我們能為您創造更加完美服務。祝您生活愉快!
Anonym användare
Premiumrum i queensize
Bodde på apr. 2025
Par
32 recension
7.0/10
Publicerades 2 juni 2025
Staff is nice. Breakfast line was a bit too little.
Location - driver cant really find the hotel
Översätt
Svar från boendet: 尊敬的貴賓,您好!感謝您的耐心點評,您反映的問題小禾已經彙報給了相關部門,後面一定會妥善處理的。您對小禾的誇獎,小禾也一定不負眾望,一定會做到更好的,希望下次可以得到您的五星好評哦~
Gästanvändare
Lotus Breeze Twin Room (With Scenic View)
Bodde på okt. 2024
Affärsresenär
1 recension
8.5/10
Mycket bra
Publicerades 3 nov. 2024
It was a good experience overall, but all nights was having some party around the hotel. I was really tired, so doesnt bother me too much to sleep.
Översätt
Svar från boendet: Dear guests, hello! I'm very sorry that I didn't bring you a satisfactory check-in experience! We have communicated with the owner of the restaurant on the roof. We will play less music in the future. We look forward to a better experience for your next stay!
Gästanvändare
Superior-rum i queensize
Bodde på jan. 2025
Affärsresenär
7 recension
7.0/10
Publicerades 26 mars 2025
location good, close MRT station, breakfast good.
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您入住我們酒店,能得到您的認可是我們最大的榮幸,我們會繼續努力改進,在今後的服務中不斷提升、不斷創新,創造令您滿意的入住環境!誠摯期待您的再次光臨!祝您生活愉快哦~~
Berttt
Lotus Breeze Twin Room (With Scenic View)
Bodde på jan. 2024
Familj
18 recension
8.0/10
Mycket bra
Publicerades 18 feb. 2024
The place is around 5 mins walk from the subway station. The electric window blind and light control are very nice.
Översätt
Svar från boendet: Thank you for your praise. Your recognition and affirmation are like a spring breeze, blowing away the spirit of our long-term work and making us feel that all the work is worth it! Xiaohe will continue to work hard to improve the service quality of the hotel and further improve your check-in satisfaction. May you be happy every day~~
Jerry Kasung
Heyue Twin Room
Bodde på okt. 2023
Ensamresenär
3 recension
10/10
Enastående
Publicerades 24 nov. 2023
Location right at the center. Very friendly staffs. Room is clean and amenities well provided.
Översätt
Svar från boendet: Dear distinguished guests: Hello! I am very happy to get such a high evaluation from you, and I am very happy that the hotel has left a very good memory for you. We will turn high evaluation into a driving force for careful service. May our considerate service bring greater fun to your life. Looking forward to your visit again! I wish you success in your work and a good mood every day!
Gästanvändare
Heyue Twin Room
Bodde på aug. 2023
Familj
11 recension
9.0/10
Utmärkt
Publicerades 4 okt. 2023
Though some discomfort we faced from A/C and hairdryer. I am still glad. And one night there were no cold water to be able take a shower and it took 1 hour till A/C can make room really cold. About comfort it's average. But service, canteen, location and cleanliness is good. Can be recommended, because I chose this hotel among hundreds of hotel measuring all important conditions for enjoying my holiday.
Översätt
Svar från boendet: Dear guests, hello! Thank you for choosing to stay at our hotel! I'm very sorry that I didn't bring you a satisfactory check-in experience! The hot water problem you reported will be checked and improved by the engineering department to avoid similar problems. The temperature of the air conditioner in the room can be adjusted by yourself. If you think the temperature is too low, you can turn up the temperature of the air conditioner, so that you can live more comfortably. If you encounter any problems during your stay, you are welcome to contact the front desk of the hotel at any time so that we can solve them for you in time. Looking forward to your visit again and wish you a happy life!
Gästanvändare
Hefeng Double Bed Room (Built-in Scenic View)
Bodde på juli 2024
Par
93 recension
10/10
Enastående
Publicerades 11 sep. 2024
Good!
Översätt
Svar från boendet: 非常感謝您的五分好評,我們將繼續維持這份熱情真摯的為客人服務,禾尖酒店,一個有温暖的酒店,我們一直秉承着為客人提供優質服務的初心,為每一位賓客提供最温暖的服務體驗。期待您的再次光臨~祝您生活愉快~~
Svar från boendet: 感謝親細心的點評,被親這麼給力的點贊感動到熱淚盈眶了呢,親留下的5分好評是小禾們最大的鼓勵,但您的滿意衹是我們服務的起點,不斷帶給您驚喜才是我們的目標呢。小禾們很高興能為您帶來的開心旅途,能為您的旅途增添色彩我們特別開心!希望您有機會再來禾尖,我們會以同樣飽滿的熱情迎接您再次回家~
Svar från boendet: 尊敬的客人:感謝您告知我們在您入住期間所遇到的問題。非常遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意。對於您反饋的問題,我們真誠的向您道歉,我們絕不希望客人有不好的體驗,小禾已經讓客房以及餐廳去做全面檢查,找到問題的根源並及時處理,避免出現類似情況!您的心聲也幫助我們反省自身的不足,讓我們要繼續改善和加強培訓。對於客人的訴求給予以重視,努力改善,加強培訓,希望下次為您提供更滿意的服務! 祝生活愉快~
Svar från boendet: 感謝親細心的點評,被親這麼給力的點贊感動到熱淚盈眶了呢,親留下的5分好評是小禾們最大的鼓勵,但您的滿意衹是我們服務的起點,不斷帶給您驚喜才是我們的目標呢。小禾們很高興能為您帶來的開心旅途,能為您的旅途增添色彩我們特別開心!希望您有機會再來禾尖,我們會以同樣飽滿的熱情迎接您再次回家~