UrCove By Hyatt Shenzhen Futian CBD

Rummet var rent, sängen var stor och bekväm, badrummet hade separata våta och torra utrymmen, vattentrycket var bra och rummet var mycket rymligt med kompletta bekvämligheter. Personalen var hjälpsam och erbjöd till och med gratis sminkborttagningsservetter, ansiktsmasker och ögonmasker. Det finns en kall arbetsyta i lobbyn, vilket var mycket imponerande. Dessutom finns det en Lawson-stormarknad, Starbucks och restauranger på nedervåningen. Läget är bekvämt för ett kontorsområde och inte långt från Coco Park (endast 11,50 yuan med taxi). Sammantaget var det fantastiskt och jag kommer definitivt att bo där igen.

The staff are very helpful and gave us information on how to get around. The surroundings is quiet and pleasant so moving around isn’t hurried and near shopping malls by didi. T

We had a very good family stay and enjoyed the hotel's facilities and hospitality. As a suggestion for improvement, it would be helpful if welcome drinks, complimentary gifts, freebies, and other included amenities were proactively explained during check-in. This would make the guest experience even smoother and more enjoyable.

Very quiet surroundings. Need to grab Didi most of the time. Otherwise, all good

We had a wonderful stay at the hotel. The food was delicious, with a great variety of options for breakfast and throughout our stay. The bed was extremely comfortable, ensuring a restful night's sleep. A special thank you to Cici and Amy for their exceptional service. They were friendly, attentive, and always willing to go the extra mile to make our stay enjoyable. Their warm hospitality truly made a difference and added a personal touch to our experience. Highly recommended, and we look forward to staying here again!

Excellent location just 3 minutes walk from 福田 metro exit 32. Very modern and new hotel and we got upgraded to an extra large corner room. Had an amazing 2 nite stay. Free mini bar, free laundry and early check in at noon. Impressed by the smart room device which was voice activated for lights, curtains, etc control. Only negative was there an ammonia smell from the toilet when we checked in, which went off after the first day. Other than this, would definitely stay here next time

Very good and it’s nice Had a pleasant stay at UrCove by Hyatt Shenzhen Futian CBD. The hotel was clean, modern, and comfortable. The location was very convenient, especially for shopping and getting around the city. Staff were friendly and helpful throughout the stay. The room was cosy and well-maintained, making it a relaxing experience overall. Would recommend for both business and leisure trips.

Friendly and attentive staff, special mention to Cici who was warm and welcoming. Room is nicely renovated and clean. And if you need anything, just use the AI panel. Breakfast is ok with good variety. Location is great, very near to exit 32 of Futian Metro.

Actually loved this hotel. Its is in an amazing location. Exit 32 in Futian Station is a few mins walk away and it makes it great to get to places all over Shenzhen. The staff are excellent and always at hand to help. It has amenities close by such as Starbucks (personally would recommend LuckinCoffee ) and Family Mart . The garden is amazing and love the fish! The only thing that I feel may need improvements is the breakfast . For the price I expected more of a variety especially for those travelling from the west. An iron for the room would be great too, I brought a cheap one while in china for my stay. Overall I would stay again and highly recommend it.