För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Svar från boendet: 小主您好, 非常抱歉給您帶來了不愉快的入住體驗,不滿意房間可以第一時間找到前台人員,有房前提下可以給您換房,有任何問題可以隨時找前台反應,並馬上處理該問題。同時也很感謝您的反饋,會及時和上級反映。精緻房雖小但性價比絕對是首選,在設備方面更是精益求精,酒店針對不同的客人需求也設計了多種房型可供選擇,下次入住可以訂個大一點的房型,如不知訂哪種可電話詢問前台即可。周邊商務:聯合廣場,財富廣場,卓越中心,會展中心,皇庭廣場,皇崗口岸,福田口岸等走路10分鐘即到,方便出差,旅遊。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Robby123
Fun Japanese-Style Cinema Double Bed Room (Premium Skin-Friendly Linen + Steam Eye Mask)
Bodde på mars 2024
Ensamresenär
23 recension
7.0/10
Publicerades 5 maj 2024
Overall the room, pillows and sheets were clean. The staff were friendly and helpful. The location was good, about a 20 minute walk to the city center. The only downside was that the room was next to a busy motorway and the noise of the traffic was a little too loud.
Översätt
Svar från boendet: Thank you for taking the time to provide feedback on our hotel. We value your opinions very much.First and foremost, we are delighted to hear that you were satisfied with the cleanliness of our rooms, pillows, and sheets. We are also proud that our staff left you with a friendly and helpful impression. Additionally, we are pleased that our location was convenient for you, being a moderate walking distance from the city center.Regarding the only downside you mentioned, that the room was located next to a busy motorway and the traffic noise was somewhat loud, we sincerely apologize. We understand that this may have had an impact on your rest. We have a variety of room types available, including quiet and airy apartment-style rooms. If there are any issues, please feel free to contact our Front Office Manager who is available 24 hours a day. Your feedback is crucial for us to improve our services. We promise to continue making improvements to provide you with a more comfortable and serene accommodation environment. We look forward to welcoming you back to our hotel and providing you with even better service.
Gästanvändare
Blue Exceptional Single Room (Customized Zero-Pressure Comfort Cloud Mattress + Skin-Friendly Linen)
Bodde på feb. 2024
Ensamresenär
5 recension
8.5/10
Mycket bra
Publicerades 23 mars 2024
I arrived at 9pm and the room was not yet to be cleaned, the reception girl was super nice and service minded she did everything she could after consulting with the manager, this concluded the disappointment, I had to wait 30 more mins for the room to be cleaned and the reception lady had to do it.
The hotel itself was good and service is also decent but how this situation was handled (not check me in to other room since it is their fault) after talking to manager was questionable to me.
Översätt
Svar från boendet: Dear Guest,I would like to express my sincerest apologies for the inconvenience you experienced upon your arrival at our hotel at 9pm. I understand that your room was not ready for check-in due to the delay in cleaning, which must have been frustrating and disappointing for you.I want to commend our receptionist for her exceptional customer service and her dedication to resolving the issue. She clearly went above and beyond to ensure that your needs were met, consulting with the manager and even assisting in the cleaning of your room herself. Her actions truly reflect the commitment we have to providing exceptional service to our guests.I acknowledge that the handling of this situation could have been improved. We should have offered you an alternative room while your original room was being cleaned, rather than having you wait. This was a mistake on our part, and I apologize for the inconvenience it caused you.I want to assure you that we take your feedback very seriously. We will review our procedures and ensure that such issues are addressed promptly in the future. Your satisfaction is our top priority, and we are committed to providing you with a superior hotel experience.Thank you for taking the time to provide us with your feedback. Your comments have been invaluable in helping us improve our services. We hope to have the opportunity to welcome you back to our hotel in the future, where we will strive to exceed your expectations.Once again, I apologize for any inconvenience you experienced. We are committed to rectifying this matter and ensuring that it does not occur again.Sincerely,
Anonym användare
Fun Japanese-Style Cinema Double Bed Room (Premium Skin-Friendly Linen + Steam Eye Mask)
Svar från boendet: 小主您好, 非常抱歉給您帶來了不愉快的入住體驗,不滿意房間可以第一時間找到前台人員,有房前提下可以給您換房,投影儀可以調的,有任何問題可以隨時找前台反應,並馬上處理該問題。同時也很感謝您的反饋,會及時和上級反映。精緻房雖小但性價比絕對是首選,在設備方面更是精益求精,酒店針對不同的客人需求也設計了多種房型可供選擇,下次入住可以訂個大一點的房型,如不知訂哪種可電話詢問前台即可。周邊商務:聯合廣場,財富廣場,卓越中心,會展中心,皇庭廣場,皇崗口岸,福田口岸等走路10分鐘即到,方便出差,旅遊。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
ZQHbd
Blue Exceptional Single Room (Customized Zero-Pressure Comfort Cloud Mattress + Skin-Friendly Linen)
Svar från boendet: 小主您好,小蕉為您在入住體驗中遇到的問題表示誠摯的歉意。我們深感遺憾未能滿足您的期望,給您帶來了不便和困擾。隔音問題:如果房間隔音效果差,您可以嘗試使用耳塞等工具來減少外界噪音的干擾,以提高睡眠質量。如果噪音來自於鄰近房間或走廊,您可以聯繫前台,向他們反映問題,並要求更換更安靜的房間。如果酒店沒有其他可用的房間,您可以詢問是否有其他隔音設備或解決方案,例如提供您一個耳塞。如果您覺得問題沒有得到解決或對您的住宿體驗造成了較大的困擾,您也可以考慮與酒店的管理層或投訴部門進行溝通,以尋求更具體的解決方案。酒店有提供免費:耳塞,棉簽,一次性面巾等便小主們出行,商務,旅行更方便。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Anonym användare
Blue Exceptional Single Room (Customized Zero-Pressure Comfort Cloud Mattress + Skin-Friendly Linen)
Svar från boendet: 親愛的小主,感謝您選擇入住香蕉宿設計酒店,酒店坐落於4、7、10號線福民地鐵站J2出口。走路一分鐘即可到達,您的滿意是我們香蕉宿設計酒店人不懈的追求,為客人提供高品質的服務和最值得記憶的旅行,一直是我們酒店的發展目標,我們的價值觀“用户至上,拒絕平庸”酒店現推出增值服務:入住免收按金、免費高檔洗漱用品,快速辦理入住、免查房快速退房、24小時在線管家服務等。確認過眼神,您是我們要等的人,我們的服務能讓您滿意就是我們前進的動力,香蕉宿設計酒店全體員工期待您的再次光臨,祝您生活愉快,事事順心!
Gästanvändare
Fun Sunshine Cinema Double Bed Room (Tencent VIP + Cozy Latex Mattress)
Svar från boendet: 謝謝小主的肯定,您的支持就是小蕉熱情工作的源動力!我們酒店位於福田中心區,交通便利,走路2分鐘到地鐵口,10分鐘到會展中心和卓越廣場CBD, 2分鐘到聯合廣場,私人影院免費會員看大片追熱劇都OK,主要性價比超高,衞生一客一掃,床品一客一換,保證房間乾淨衞生,可以安心入住。前台服務態度:很高興聽到前台小姐姐的服務態度是好的。如果您對她們的服務感到滿意,可以考慮給予她們積極的評價或反饋,這將是對她們辛勤工作的肯定和鼓勵。期待再次入住,祝一切順利
Anonym användare
Fun Japanese-Style Cinema Double Bed Room (Premium Skin-Friendly Linen + Steam Eye Mask)
Svar från boendet: 謝謝小主的肯定,您的支持就是小蕉熱情工作的源動力!遺惑的這次沒有得到您的五星點亮,定是我們有哪裡做的不好,可以及時提出來我們會認真聽取您的建議並加以修改。我們酒店位於福田中心區,交通便利,走路2分鐘到地鐵口,10分鐘到會展中心和卓越廣場CBD, 2分鐘到聯合廣場,私人影院免費會員看大片追熱劇都OK,主要性價比超高,衞生一客一掃,床品一客一換,保證房間乾淨衞生,可以安心入住。真誠期待您再次光臨,有機會讓我們為您提供令您滿意的服務。祝您開心快樂每一天!
AquaZ
Blue Exceptional Single Room (Customized Zero-Pressure Comfort Cloud Mattress + Skin-Friendly Linen)
Svar från boendet: 謝謝小主的肯定,您的支持就是小蕉熱情工作的源動力!我們酒店位於福田中心區,交通便利,走路2分鐘到地鐵口,10分鐘到會展中心和卓越廣場CBD, 2分鐘到聯合廣場,私人影院免費會員看大片追熱劇都OK,主要性價比超高,衞生一客一掃,床品一客一換,保證房間乾淨衞生,可以安心入住。前台服務態度:很高興聽到前台小姐姐的服務態度是好的。如果您對她們的服務感到滿意,可以考慮給予她們積極的評價或反饋,這將是對她們辛勤工作的肯定和鼓勵。期待再次入住,祝一切順利
Leru133
Blue Exceptional Single Room (Customized Zero-Pressure Comfort Cloud Mattress + Skin-Friendly Linen)
Svar från boendet: 謝謝小主的肯定,您的支持就是小蕉熱情工作的源動力!遺惑的這次沒有得到您的五星點亮,定是我們有哪裡做的不好,可以及時提出來我們會認真聽取您的建議並加以修改。我們酒店位於福田中心區,交通便利,走路2分鐘到地鐵口,10分鐘到會展中心和卓越廣場CBD, 2分鐘到聯合廣場,私人影院免費會員看大片追熱劇都OK,主要性價比超高,衞生一客一掃,床品一客一換,保證房間乾淨衞生,可以安心入住。真誠期待您再次光臨,有機會讓我們為您提供令您滿意的服務。祝您開心快樂每一天!
Svar från boendet: 謝謝小主的肯定,您的支持就是小蕉熱情工作的源動力!我們酒店位於福田中心區,交通便利,走路2分鐘到地鐵口,10分鐘到會展中心和卓越廣場CBD, 2分鐘到聯合廣場,私人影院免費會員看大片追熱劇都OK,主要性價比超高,衞生一客一掃,床品一客一換,保證房間乾淨衞生,可以安心入住。前台服務態度:很高興聽到前台小姐姐的服務態度是好的。如果您對她們的服務感到滿意,可以考慮給予她們積極的評價或反饋,這將是對她們辛勤工作的肯定和鼓勵。期待再次入住,祝一切順利!
Qiqitaoyanqincai
Fun Sunshine Cinema Double Bed Room (Tencent VIP + Cozy Latex Mattress)
Bodde på okt. 2025
Par
1 recension
10/10
Enastående
Publicerades 23 nov. 2025
很棒 很寬敞 投屏效果超棒 前台小姐姐熱情 去香港迪士尼的 近皇崗口岸 下次過香港還來住
Översätt
Svar från boendet: 謝謝小主的肯定,您的支持就是小蕉熱情工作的源動力!我們酒店位於福田中心區,交通便利,走路2分鐘到地鐵口,10分鐘到會展中心和卓越廣場CBD, 2分鐘到聯合廣場,私人影院免費會員看大片追熱劇都OK,主要性價比超高,衞生一客一掃,床品一客一換,保證房間乾淨衞生,可以安心入住。前台服務態度:很高興聽到前台小姐姐的服務態度是好的。如果您對她們的服務感到滿意,可以考慮給予她們積極的評價或反饋,這將是對她們辛勤工作的肯定和鼓勵。期待再次入住,祝一切順利!