Spark by Hilton Sheridan

TERRIBLE EXPERIENCE DO NOT STAY HERE!!! It was terrible. Terrible service, no staff help, rooms don’t have pull out couches even tho you book one. Breakfast was literally bagels and cereal, the “pool” is just a big hot tub, no early check in for honors members, no late check out, my kids slept on the floor no extra pillows in the hotel, I’ll never stay there Again

The only good thing about this stay was the excellent lighting in the bathroom. Rooms desperately need updating. Carpet was stained and ripped. It felt like it had “humps” underneath when walking on it. We are Choice Diamond members and never again at this Quality Inn.

Spent an evening at this property after a day of sight seeing. Nice to have outside as well as inside hall doors. Checked in to friendly staff, found our room, unloaded, and left for dinner. When we returned, the air conditioner was running, then it would stop, then it would run again, and stop again. On again, off again, all night until we turned on just the fan for fresh air. We decided to see the local news on the TV, TV was on for 10 minutes, and then it went kaput. A cryptic message appeared that said service was interrupted. Went to call the front desk, guess what, NO PHONE in the room. So I walked up the front desk, told them about the aircon, about the TV, about the missing phone. They brought us a phone, the TV was to be fixed by the cable company 'in an hour', which turned into 'sometime that night', which turned into 'in the morning,' which turned into 'by noon.' Breakfast was good, people were nice, didn't try the enclosed spa.

First of all, the bed and pillows were comfortable. Bedding appeared to be clean. The hot tub was not that hot, maybe 102 degrees at best. The room door did not automatically close and lock. We had to pull up on handle to get it to lock. We did not discover this at first and left the door unlocked for several hours while gone from room. The breakfast bar is OK. Quality Inns in general needs to get better coffee. All locations seem to be using this instant brew system which makes barely drinkable coffee. There was ice in the parking lot near entrance. Check out and in was easy.