Hampton Inn & Suites by Hilton Sherman

Pros: new, clean, pleasant neighborhood, no traffic noise. Friendly desk clerks and breakfast staff. Nice breakfast. Great comforter on bed. Easy internet, had to log in only once, not every day. Cons: stripped down for a Hampton. No easy chair, no floor lamp, no luggage rack in closet. Room was dark at night, inadequate lighting. Shower shampoo container empty. Thin walls—had to move away from noisy neighbor with loud TV. Room service only every other day and it consisted only of fresh towels and emptying of waste baskets, and they didn’t straighten the bed covers--room looked messy after they were done. TV reception very spotty—sound and screen died briefly every few minutes. The motel custodian could not fix our TV. $154 per night for two queen beds here seemed overpriced.

I booked this location for my stay on a business trip and turned into a very pleasant and restful stay. Everyone starting with the front desk staff , housekeeping, kitchen, and maintenance have gone out of their way to make sure that my stay was to my satisfaction. The property is fairly new and very clean, breakfast in the morning is excellent, housekeeping and maintenance personnel keep the rooms in great condition. The exercise room is well maintained and clean for those who stay fit. My stay usually runs a few weeks so it was nice to have clean laundry facilities to do my laundry while I was there.