Hotel Centre Point

Room & Gym are very clean also hotel staff was very supportive. The morning breakfast quality of food was awesome. Good experience. Airport FACILITY received is nice. I recommend it. It was a very good experience of my stay in hotel centre point. The location, rooms and services are excellent. My entire family also relished the food.

IT'S A SCAM HOTEL, AVOID !! I booked a special category room which is a suite but they gave me the lowest category that too in the adjoining hotel which they have misrepresented as center point. No explanation given just that they don't have any other rooms available!! I asked for a refund or cancellation but was met with blank stares from the horrible reception guy and the general manager. Don't think they were able to understand English properly. The room was filthy, no ventilation, washrooms were messy and not cleaned before, bed hard and unclean. And to top it all- the AC didn't work for my entire stay and this is a health hazard as there's no ventilation. I was so suffocated that I left early just for some air!! AVOID UNLESS YOU WANT TO GET SCAMMED OF 8K INR FOR ONE STAR FACILITIES AND SERVICE

I have been staying at the Center Point Hotel in Shillong for the past three days and would like to provide some feedback on my experience. While the hotel itself is impressive, and the rooms are comfortable and well-maintained, I have encountered significant issues with the Food and Beverage staff. Unfortunately, the F&B staff have been consistently unresponsive and often ignore requests. This has been the case during both breakfast and dinner services. Whenever I ask for something, their initial response is almost always a flat "no," without any attempt to accommodate or explain. I believe that attentive and courteous service is a critical component of a pleasant stay, and this has sadly been lacking.