Hotel Combermere

One of the worst experiences- poor hospitality rude staff… seems they have received no training on how to treat the customers. Rooms were small and dirty … only saving grace was connectivity to the mall road. Food was expensive and bad … overall pathetic expo

Very Convenient location with good ambience. Standout is hotel's own lift to mall road. Rooms have good sunset view.

Please don’t book this hotel . I was getting Taj Theog at this rate, but my bad luck booked this. They charged for baby food also, 1 small cup of milk for kid is Rs 200. They charged extra bills, added 1000rs bill at there own and even that bill was having signature of some other person and was forcing me to pay. Reception staff will not even help you with luggage. They will say take ur luggage on your own. They treat u like king when u check in and treat like beggars when u check out. They tried to kill my kid with the car of new guest arriving at parking and then didn’t even say sorry and abused us and was standing there and saw car hitting my 2 year old kid and was laughing. Especially three people on reception mainly bald one with tika . Never recommend this property with kids and old age people. Worst thing is they do body massage and spa of male people from female which is very scary and embarrassing. Also while doing check out they just sent there person in room to vacant the room asap without even knowing luggage is packed or not and forced my old parents and kid to come immediately on reception without even thinking they can’t move fast. I think owner should intervene here and replace there reception staff. because I can see older similar comments.

very good hotel, especially the connectivity to mall road makes it very convienent to stay, we loved the live music every evening the singer is so good the best in the world, spa facilities and games zone are very good, restaurants are great with friendly staff overall very happy

Hotel is good location is good but didn't gave reservation for residents in restaurant for dinner as it was 25th which was disappointing

Very poor service.. Food was cold. Hot chocolate fudge was not even warm .Don't visit this place.. I had dinner on 25th December in seventh heaven restaurant of this hotel and it has very poor service.. the service person namer ROSHAN was very poor at service.. doesn't know how to talk to guests.. as I m a localite I recomend u to plz take this person out of ur property.. I have reviewed this hotel as soon as I paid my bill.as a localite I recomend u not to visit at least this hotel.. thanks