Treebo Premium Bridge View Regency, Mall Road

The room was clean and tidy…. Quick service… Air conditioned room… family safe… supported by Pyramid Bar and restaurant…. Live music and Dj in the evening

Initially, i had reservations about staying at the hotel, particularly because i was traveling with my family, including women and young girls. However, ramesh from the reservations team provided exceptional reassurance, addressing all my concerns with great professionalism and foresight. His proactive and timely assistance instilled a sense of confidence that made our decision easier. In my humble opinion, his exemplary conduct merits a well-deserved promotion. The hotel itself is a paragon of safety and security, offering an unparalleled view of shimla in its entirety. The vistas, especially during sunset and nighttime, are truly mesmerizing. Lokesh from the service staff demonstrated remarkable courtesy and humility, further enhancing our stay. We stayed in a spacious family suite, featuring three separate bedrooms, two well-equipped bathrooms, and an array of amenities including three televisions, three ceiling fans, and three sets of sofas. The suite offered every comfort we could possibly need. Without a doubt, whenever i visit shimla again, this hotel will be my first and only choice. Thank you bridge view regency, mall road, shimla team.

Pathetic behavior of front desk staff especially the senior manager whose attending skills were so rude and adverse Room quality was outdated and pathetically maintained with dreaded bedsheets and curtains No ventilation or exhaust fan in wash room or entire room