WelcomHeritage Elysium Resort & Spa

All the staff at hotel were very friendly which made us fell very welcomed. We had breakfast and dinner in the hotel and food was excellent. The rooms and hotel facilities were very well maintained. Had a very pleasant stay and great experience of Shimla especially during snow and also the breathtaking view after snow

This resort is one of the best hotels we visited in India, loved the experience and hospitality in hills. Have wide variety of food choices with local food choices as well. The cleanliness is very good and staff is very friendly and supportive in nature

I recently went there on dussera weekend. the property is near new bus stand abt 20 min drive from the Lift. The property seems very british/colonial just like shimla. it's very cosy like a 5 star boutique but what really stands out is the 5 star service of it staff. positives 1) excellent customer service. special mentions:sachin& baku from front staff, muskan(who made our breakfast experience awesome )and renuka at restaurant. 2) food and buffet :excellent.loved chole bhature at breakfast. 3) rooms very cozy and clean 4) spa: one of the best massage I ever had from masseuse named peepli i think which was an expert in her field. special thanks to the front office for giving us an upgrade and to Sachin for providing us a huge cot for our little one with hotel's compliments. negative/suggestion 1) there are no open spaces like lawn/gardens/ buffet in open ares etc which were missed 2) valet not available later evenings 3) kids play area / activities could be more 4) no steam/sauna/jacuzzi in spa rest the entire holiday was exceptional, just wish the above points if included can enhance the stay experience.