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Läge och interiör4.6
Bekvämligheter4.5
Service4.4
Renlighet4.5
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RUSTEC
Ett sovrum premium havsutsikt
Bodde på dec. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 17 dec. 2024
The staff was very friendly and the room was clean, so I had a comfortable stay for 4 days.
Översätt
Svar från boendet: Dear Khun RUSTEC, Warmest greetings from Oakwood Hotel & Residence Sriracha! On behalf of the entire team, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exceptional. We recently received your great compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. I will pass your compliments to our operational team and they will be delighted. We also believe you able to explore nearby attractions and the night market during your stay with us. Once again, thank you for choosing us. We look forward to the opportunity of welcoming you back for another exceptional stay. Kind regards,Lina Abdullah
Gästanvändare
Deluxestudio
Bodde på apr. 2024
Par
22 recension
5.0/5
Enastående
Publicerades 9 apr. 2024
The hotel is impeccable, boasting cleanliness throughout, a delightful breakfast spread filled with delicious options, and a staff that goes above and beyond with their warm and accommodating service.
Översätt
Svar från boendet: Dear Value Guest,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
Funz
Deluxestudio
Bodde på okt. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 6 okt. 2024
Awesome and amazing Babymoon trip at Oakwood hotel Siracha. Good locations and very convenient to walk around. Very nice breakfast and attentive staff.
Översätt
Svar från boendet: Dear Khun Chitthima, Warmest greetings from Oakwood Hotel & Residence Sri Racha! On behalf of the entire team, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exceptional. We recently received your great comments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Hope during your stay you are able to explore our onsen and karaoke and not miss our 48th-floor Atara Sky Bar & Bistro famous for sundowners. We also believe you can explore nearby attractions and the night market during your stay with us. Once again, thank you for choosing us. We look forward to the opportunity of welcoming you back for another exceptional stay. Kind regards,Lina Abdullah
BRIAN DAVID
Ett sovrum premium havsutsikt
Bodde på maj 2024
Affärsresenärer
10 recension
5.0/5
Enastående
Publicerades 4 maj 2024
Fancy hotel for good price. Breakfast was awesome.
Översätt
Svar från boendet: Dear Khun BRIAN DAVID,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
Gästanvändare
Ett sovrum premium havsutsikt
Bodde på feb. 2024
Par
2 recension
4.5/5
Utmärkt
Publicerades 4 feb. 2024
We booked a king room but we got surprised that they prepare a twin room which make a king room. We checked the room and found that the room is a twin room. We need to come back and change the room and waited around 30 mins. The staff has a little confused and doesn’t good manage for checked in. The other service is very good. A breakfast is very good and has a kid corner.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Oakwood Hotel & Residence Sri Racha. We sincerely appreciate your input as it allows us to continually improve our services and facilities. First and foremost, we would like to extend our sincerest apologies for the inconvenience regarding the room. Please be assured that we take your concerns seriously and view them as an opportunity to enhance our services. We have already addressed the matter you raised with our front office team to ensure that we organize all necessary training possible to avoid issues like this. In addition, we have already visited all necessary areas that need further improvement which will contribute to enhancing further guest experience. Even though we failed to meet your basic expectations in 1st place, great to know that you enjoyed the delicious breakfast delights during your breakfast time, and sure will pass your compliments note to our culinary team. They will be delighted. Bingsu Corner is a must Try during our breakfast time hope you enjoyed it!Once again, thank you for choosing Oakwood Hotel & Residence Sri Racha for your stay. We are genuinely grateful for your kind words and the time you've taken to share your experience. It would be our pleasure to welcome you back for another outstanding visit in the future. Kind regards,Lina Abdullah
Anonym användare
Deluxestudio
Bodde på jan. 2024
Par
5 recension
5.0/5
Enastående
Publicerades 4 feb. 2024
- 12/10...one of the best hotel experience.
- great breakfast.
- professional staff (can communicate in eng)
- large single bed - firm&soft
Översätt
Svar från boendet: Dear Valued Guest, Thank you so much for taking the time to share your wonderful feedback following your recent stay at Oakwood Hotel & Residence Sri Racha. We're absolutely thrilled to hear about you had an amazing experience, and we genuinely appreciate your kind words. Our dedicated team takes great pride in providing exceptional service to our valued guests, and it's truly heartwarming to know that you found them to be welcoming and professional throughout your stay.It's delightful to learn that you enjoyed the well-maintained cozy spacious room filled with the extensive amenities you needed and hotel facilities. Our infinity pool and rooftop bar do offer spectacular views and we hope you had the opportunity to enjoy them including onsen.Great to know that you enjoyed the delicious breakfast delights during your breakfast time and sure will certainly pass your compliments note to our culinary team. They will be delighted. Bingsu Corner is a must Try during our breakfast time hope you enjoyed it!Once again, thank you for choosing Oakwood Hotel & Residence Sri Racha for your stay. We are genuinely grateful for your kind words and the time you've taken to share your experience. It would be our pleasure to welcome you back for another outstanding visit in the future. Kind regards,Lina Abdullah
Stephen
Ett sovrum premium havsutsikt
Bodde på juli 2024
Ensamresenärer
2 recension
3.5/5
Publicerades 26 juli 2024
Bad smell in elevator and room
Property needs a facelift
3.5 stars
Breakfast and food good
Gym good
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha.First and foremost, we would like to extend our sincerest apologies for the inconvenience you experienced during your stay, especially regarding guest service, the lift, and room issues. Please accept our sincere apologies for this inconvenience.We genuinely value your feedback as it provides us with the opportunity to make the necessary improvements to enhance our guests' experience. I have already shared your observations with our operational team, and we are working to explore how we can resolve these issues as soon as possible.Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. We hope that you will consider staying with us in the future so that we may have the opportunity to exceed your expectations and demonstrate the positive changes we have implemented.Warm regards,Lina Abdullah
Gästanvändare
Ett sovrum premium havsutsikt
Bodde på dec. 2023
Familj
10 recension
1.2/5
Publicerades 4 jan. 2024
We booked a room with a balcony when we got the room we found out that the balcony was locked with a key. We called to ask that they send someone to open it and we waited for him for an hour. We missed the whole sunset. In addition, the balcony is really small and only enough for one chair
The next day they did not come to clean our room and we called the reception to ask them to come clean and we waited for two hours in the room and no one came. We went downstairs to talk to the reception representatives and only then did the cleaners come to clean the room but even then they didn't clean well at all.
In addition, the pool is beautiful, but it's more icy than snow, so you can't even enter it. The pool is in the shade all day and no sun reaches it, at least I would expect such a large and expensive hotel to take care of heating the pool. They probably don't want people to swim in it.
On New Year's Eve, they didn't do anything special for the hotel guests and demanded very expensive sums for a table in the hotel's restaurant.
A very big disappointment
We will never return to this hotel
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha. We sincerely appreciate your input as it allows us to continually improve our services and facilities. First and foremost, we would like to extend our sincerest apologies for the inconvenience you experienced during your stay and dining time. Accept our sincere apologies for this inconvenience. Please be assured that we take your concerns seriously and view them as an opportunity to enhance our services. We have already addressed the matter you raised such as the balcony door open issue and the makeup of my room issue with our hotel operational team to ensure that it is fixed as soon as possible and does not recur in the future. We genuinely value your feedback as it provides us with the opportunity to make the necessary improvements to enhance our guests' experience. We offered our valued guests 2 different options to celebrate New Year's ever and apologize if you missed our 48th-floor gala dinner event and 5th-floor New Year's Eve entertainment evening. Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. Your satisfaction is of utmost importance to us. Thank you for choosing Oakwood Hotel & Residence Sri Racha, and we look forward to welcoming you back shortly. Warm regards,Lina Abdullah
Anonym användare
Deluxestudio
Bodde på feb. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 13 feb. 2024
Nice hotel room is big great location.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We are thrilled to learn about your amazing experience, and we genuinely appreciate your kind words. We hope that during your stay, you were able to explore all our hotel facilities and enjoy the wonderful view of the Bay of Thailand from our rooftop bar on the 48th floor and our infinity pool on the 5th floor. Also able to explore local attractions due to all are close nearby us. We value your feedback and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. Our aim is to make you feel at home, away from home. Thank you once again for choosing to stay with us, and we look forward to serving you again soon.Warm regards,Lina Abdullah
san mao ao
Deluxestudio
Bodde på juli 2024
Par
25 recension
3.7/5
Publicerades 3 sep. 2024
soso, even at 14:00 room was not ready to check in. not worth the money.
Översätt
Svar från boendet: Dear Khun san mao ao, Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha. We sincerely appreciate your input as it allows us to continually improve our services and facilities.First and foremost, we would like to extend our sincerest apologies for the inconvenience you experienced regarding the check-in time. Due to the hotel being fully booked, it took longer than our standard time. We are truly sorry for the delay.I have already communicated your feedback to our operational team, and we have taken necessary steps to ensure that this kind of issue is avoided in the future.On the other hand, I am pleased to know that you found our location convenient with easy access to nearby shopping areas, tourist attractions, and the night market, which Sri Racha city is famous for. It's great to hear that you enjoyed the room full of amenities, including the hotel facilities.We hope that you will consider staying with us again in the future, so that we may have the opportunity to exceed your expectations and demonstrate the positive changes we have implemented. Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. Your satisfaction is of utmost importance to us. Thank you for choosing Oakwood Hotel & Residence Sri Racha, and we look forward to welcoming you back in the near future.Kind regards,Lina Abdullah
Anonym användare
Deluxestudio
Bodde på okt. 2023
Par
2 recension
4.5/5
Utmärkt
Publicerades 24 okt. 2023
This hotel has a good service and also free onsen from 10:00 until 22:00. Breakfast also have a variety of foods. Good to stay here and enjoy the hotel facilities.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.We appreciate your feedback and are delighted to hear that you had a wonderful experience during your stay with us. Our team strives to provide exceptional service, and it's rewarding to know that you were pleased with our staff's efforts, your cozy room filled with extensive amenities, and our facilities especially Onse and infinity pool. Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests. Glade to learn you also had a wonderful time during breakfast time. Should you have any further comments or suggestions to enhance your future visits, please do not hesitate to reach out to us directly. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. Thank you once again for choosing to stay with us, and we look forward to serving you again soon. Warm regards, Lina Abdullah
Markus Kaltenrieder
Ett sovrum premium havsutsikt
Bodde på apr. 2024
Par
15 recension
4.2/5
Mycket bra
Publicerades 13 maj 2024
Nice Hotel, feels more like a condo but for the price you pay its actually ok. Stayed during Songkran, so it was very busy and breakfast buffet was not so enjoable. Spa Area is great.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.We understand the importance of a comfortable and enjoyable stay, and we regret to hear that the breakfast buffet during Songkran was not up to your expectations due to the busy period. Your feedback regarding this matter has been duly noted, and we assure you that we will strive to improve our services to ensure a more pleasant dining experience for all our guests.We are pleased to learn that you found our Spa Area to be great and that you were able to take advantage of our hotel facilities. We hope you also had the opportunity to soak in the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor, adding to the memorable moments of your stay.We value your feedback as it helps us to continuously enhance our offerings and services. It would be our honor to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. Our team is dedicated to providing a "home away from home" experience for all our guests, and we look forward to the opportunity to serve you again.Thank you once again for choosing to stay with us. Should you have any further inquiries or special requests, please do not hesitate to contact us. We eagerly await the pleasure of welcoming you back for another enjoyable stay.Warm regards,Lina Abdullah
Anonym användare
Deluxestudio
Bodde på maj 2024
Par
1 recension
5.0/5
Enastående
Publicerades 7 juni 2024
very nice hotel ever. clean and large room with reasonable price. the staff is very helpful.
Översätt
Svar från boendet: Dear valued guest, Thank you for sharing your recent experience at Oakwood Hotel & Residence Sri Racha. Your positive feedback motivates our team and reinforces our commitment to providing exceptional service and offerings to all our guests. We are thrilled to know that you had an amazing experience with us. It’s delighted that you enjoyed the well-maintained, cozy, spacious room with extensive amenities and hotel facilities. Our infinity pool and rooftop bar offer spectacular views, and hope you had an amazing evening in our rooftop bar. We also hope that during your stay, you had an amazing experience visiting the nearby local attractions and the famous night market in Sri Racha city. We certainly pass your wonderful comments to our culinary team. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. "Home away from Home." Thank you again for choosing to stay with us, and we look forward to serving you again soon. Warm regards, Lina Abdullah
Pueng
Deluxestudio
Bodde på apr. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 14 apr. 2024
All the best of service mind, location and others. Friendly to all customers. Delicious food, Clean & Big room
Översätt
Svar från boendet: Dear Khun Pueng,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
Gästanvändare
Deluxestudio
Bodde på juni 2024
Affärsresenärer
7 recension
3.7/5
Publicerades 4 juni 2024
No toothbrush
Check in at 14:00, but the room available at 15:00
Översätt
Svar från boendet: Dear Valued guest, Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha. First and foremost, we would like to extend our sincerest apologies for the inconvenience you experienced during your stay regarding late check-in and amenity issues. Accept our sincere apologies for this inconvenience. Please be assured that we take your concerns seriously and view them as an opportunity to enhance our services. We genuinely value your feedback as it provides us with the opportunity to make the necessary improvements to enhance our guests' experience. Khub I already pass your fine observation regarding the amenity pass to our Housekeeping department to ensure necessary adjustment done to avoid this issue. Due to a big group late check-out, we had an issue where we failed to do it on time which is rare for us but once again accept our apologies for the shortfall. Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. We look forward to welcoming you back in the near future. Warm regardsLina Abdullah