Wood Hall Hotel & Spa

Old style service and class! From first entering the hotel the staff were incredibly friendly and genuinely wanted to help with bringing luggage to our room and answering any queries we had . Could ring reception for any queries and answered immediately . The lunch menu was amazing ! The Eton Mess was a work of art - simply delicious

We stayed for one night as part of our travels round Yorkshire. First impression was very good and the hotel looked beautiful. We did have to wait around at reception for a while, until someone spotted us. Welcome Prosecco was nice to receive. We used the spa and pool area, which was very clean and pleasant, and relatively quiet. Chatted to several people there who were gym members. The room was nice, but did feel rather dull. I was disappointed to find there were no nice toiletries and not even shower gel! I thought it had been forgotten about so I phoned the receptionist who said she’d get some, then she phoned me back to say they don’t do it- how bizarre!! I was frustrated about that and can’t believe a 5 star hotel wouldn’t have shower gel or hand wash (only a soap bar) but the manager confirmed the next day that there had been recent changes and they now don’t do it . Another annoyance was that there weren’t any bath robes. Small issues I know, but when you’re just there to chill, those items are expected from a 5 star hotel. Anyway, the breakfast was good quality and all staff we met were polite and helpful. Although the stay was nice enough, we wouldn’t go back and we enjoyed our stay at Middlethorpe Manor (20 mins away) more - and they had nice,fluffy robes and Penhaligon toiletries! Ha ha.

We had an overnight stay whilst visiting leeds, this location is half an hour away, so very convenient. There is an electric car charger which we needed, which was excellent ! We had a relaxing stay with very comfortable surroundings. The gym was good, with a swimming pool and sauna. Dinner was very good and we were served promptly and accommodated very well. Breakfast was a bit slower, we had to approach the staff to order. But a minor inconvenience.

I had a spa membership with this hotel, unfortunately their steam room was out of work in November and as of that , they issued some vouchers as apology, I have never get mine, whenever I have called them , they passed it to managers with not any responses at the end, I have spent lots of time travelling from home to them to speak face to face still no responses after 4 months. It’s not hard to issue an A5 paper voucher for your members!! Even whenever I’ve been told it will be ready to collect soon , it wasn’t and I’ve been ignored by the staff member. Not really happy 👎 👎👎👎👎

I stayed here during the recent warm weather for a couple of nights. Most importantly the staff and attentive service here is excellent. The rooms are feeling a little tired, the rooms have (not very good) air con but I prefer fresh air. Unfortunately of the three windows only one would stay open but where there’s a will there’s a way. My room wasn’t serviced on one day as it accidentally got missed. I asked for a simple refresh of milk, water and towels as I get mistakes happen but I had to remind reception to do that after that was also forgotten. All meals were ok, but very slow to arrive after ordering. Breakfast was excellent. I do like the venue and would visit again.

My sons wedding was held in this marvellous country hotel, the rooms were all unique and full of great touches, the venue worked really well great food, great place. And finally the staff, everyone was friendly nothing was too much trouble and they made sure everyone felt as if they were a special guest.