Hillside Apart House

I booked this apartment for the night. When I arrived the lady was absolutely drunk out of her head, very rude and unprofessional sat on a table getting drunk with loads of men being very loud having a party outside customers rooms.. when they took us up to the room it was an absolute hell hole. There were cockroaches running around . None of the lights worked in the apartment it was nothing like what was advertised the pool that was advertised was a black disgusting mess. It looked like a sewage pool. On the advert it looked lovely which was one of the reasons we booked but I was absolutely revolting. We refused to stay in this disgusting hell hole. Asked for a refund and they refused. We slept in our van outside the building. Baring all this in Mind Even trip.com refused to give us our money back. What an unprofessional company. Be ware. Do not use!!!!! C

房間很破舊，衞生間門都倒下了也不修理，衞生間裏的毛巾架和沐浴液盒都掉下來了，床邊和冰箱邊的牆根，牆角都是灰塵，陽台上都是落葉🍂，前面客人的杯子都還放在房間裏。床破舊不堪，一個長一個短。更可氣的是我們定了三間一室帶廚房的公寓，衹給了我們一間帶小廚房的一室公寓，一間沒有小廚房的房子，一間連衞生間都衹有七八平方的房子。攜程客服和他們聯繫，他們多次掛斷電話，不理不睬，態度很不好。

The room was big and had comfortable beds. Our room also had a kitchen with a fridge. Stayed here for 10 days. The room was very clean when we arrived. Calm and nice pool area and the staff is very friendly. Many nice restaurants in the neighborhood. I can recommend this hotel.