Happiness53447591013
3 juli 2025
Where do I start? This hotel is just incredible, its the staff that make it what it is. Savas the hotel manager, is just the most hard working down to earth man. He is constantly walking around checking up on everyone from first thing in the morning to late at night. When we arrived the staff were amazing we arrived after midnight to drinks and sandwiches, although if your Gluten free like myself just email a day before you fly if your landing late and they will make a GF sandwich for you. I didn't do this, but they just need to know in advance. I am Gluten Intolerant and I can't tell you how amazing the team where nothing was ever too much always making sure if there was something i couldn't have they would adapt it. Always let them know in advance so they can help. Nori in the a la cate restaurant is just the most amazing manager in the restaurant. Always helped me with GF and was so knowledgeable, go upstairs for lunch you won't be disappointed. Dogan the entertainer is amazing and always had so much to do and get involved with and myself and husband got on so well with Dogan. He is such great fun and always a laugh. The Aqua instructor is brilliant and does lots of fitness activities if you want to take part. The bar staff were also amazing, the bar man who looks like Rodri from man City haha we loved him he was brilliant! Bar manager also so good! Ismail the pool guy we called him brings round cold towels and snacks everyday! I can't fault one staff member they work tirelessly all day. We met so many couples that have been repeatedly and we understand why! The rooms are lovely clean and cosy and the cleaners are lovely too! Its such a quiet relaxing hotel and perfect for a reset! We see a few 16 year olds with their parents as its 16+ but were all amazing and we didn't meet one rude person on our trip. Thank you so much Savas & Team! All the best, Abbie & Tom
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