Side Star Elegance Hotel - Ultra All Inclusive

We stayed the week over Christmas 22-29th December, family with 2 kids aged 4&10. To begin the hotel is an hour away from the airport. It was a quick and easy check in and we were given a room in block 3 which was perfect overlooking the pool. The room had 2 separate bed areas but with a very open bathroom. The room wasn't near the main road so was quiet. Ideal for families. The resort is huge! It has many amenities like most of the Turkish resorts but alot of it is closed in the winter. Poor weather meant that all the bars and snack bars by the lower pools and beach were closed. There was a heated outdoor pool we managed to use once. Plus points: indoor pool is a good size and you can still use the sauna/steam room in the spa. The arcade room has a free pool table and a bowling alley for a reasonable price. The timeout bar was great with lovely pizzas and a few other dishes daily. The staff were are friendly and helpful. German is spoken more easily than English but they do try. The not so good: the main buffet restaurant could be better. The food was plentiful but not delicious ( by my taste) they had lots of options but not stuff that went together and due to the size of the restaurant you had to walk around to find bits. Eg rice far away from curry like dishes. Late breakfast starts at 10am but by this time they were already packing away the breads and fruits. Branded drinks have to be asked for and there are not that many options but we still found things we liked. We had unusually bad weather with constant heavy rains and although it's not the hotels fault we felt the entertainment team could have done more with guests indoors in the huge complex. They had an indoor cinema but did not advertise the movies that were showing on the day and the times. The hotel was decorated beautifully for Christmas and they had a special Christmas Eve programme including pre dinner drinks with carol singers and Santa. A wonderful Xmas meal and a live band in the evening. Christmas day itself felt just like another day with nothing going on. We tried the fish, Turkish & Chinese restaurants and they were all lovely! Really recommend your book them early. Having been to a few ultra all incs, I don't think this resort hits that mark yet or at least in the winter season.

Where do I start with this amazing hotel. The reception as we arrived at around 11pm was smooth sailing. The staff were very helpful and friendly. We were taken to our room which a decent size for two people. The jacuzzi on the balcony was beautiful and the view with the sea in the distance was breathtaking. They served hot and cold food buffet 24hours a day which for me was unheard of. The drinks were amazing too! We didn't get to explore all the areas of the hotel but we briefly saw the arcade, the gym, the cinema room (the actual size of a normal cinema). We will definitely be returning back next year but this time for a longer stay than 4 nights! I recommend nights minimum as there is so much to see and do here.

Just back from our second visit to Side Star Elegance. The room was amazing, so was the food and the staff are really friendly. We love the spa area and had an amazing Hamma wash and massage. Side old town is in walking distance with some good value shops.

Just back from this hotel and can honestly say it's the best hotel in Turkey that we have experienced. We had a swim up room and it was excellent . The cleanliness around the hotel is impeccable. The food is amazing. All of the restaurants are great. We tried the Turkish a la carte and was very good but our favourite was the Chinese. The staff in the Chinese go above and beyond to ensure you have a terrific experience and we did. The food and service was terrific. We didn't have the opportunity to try the Italian as it was fully booked for the duration of our stay. I would recommend that you book your a la carte restaurants early to avoid disappointment. I can definitely say the staff throughout the hotel are so friendly and attentive. They go above and beyond to ensure your stay is special Guest relations were also informative and helpful and arranged a bottle of champagne for us whilst dining at the Chinese. A kind and appreciated gesture. There are so many restaurants and bars to choose from. Spoiled for choice. This was our first time at this hotel but won't be our last. Absolutely brilliant

This is the second time I've been to this hotel and i still can't find a fault with the staff, facilities. This is 5 star all the way. The guest relations team led by Krystyna and assisted by Ceren, can't do enough to make your stay any better. Well done Krystyna and team. The restaurant and Al a carte restaurant are superb. The wating staff are friendly and are always smiling and helpful. I used the Time Out bar a lot. ZAFER the barmen. Is amazing the quality and his service was deserving of more then 5 stars. His skill as got to seen he makes everybody feel special. Well done Zafer. Thank you all, Kevin Vile room 2377 .

Our second visit to this hotel and once again excellent, all staff helpful and friendly. Everywhere is kept clean and spotless. Animation team all lovely and always happy to chat and explain activities for the day. We are going to come again next year, weather is lovely.