Sok San Road, Steung Thmei Krong, Siem Reap, Siem Reap Province, 17252, CambodiaVisa hotellinformation
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Gästrecensioner
8.4/10
Mycket bra
21 recension
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Verifierade recensioner
Läge och interiör8.5
Bekvämligheter8.2
Service8.5
Renlighet8.4
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Alla recensioner(21)
Positiva recensioner(15)
Recensioner med foton/video(3)
Utmärkt vistelse!(6)
Vänlig personal(6)
Negativa recensioner(3)
srikrishna
Tvåbäddsrum Deluxe med balkong
Bodde på feb. 2023
Res med vänner
1 recension
6.5/10
Publicerades 27 apr. 2023
The front desk staff was very friendly and helped me to look around. They even have an good itinerary for sightseeing at reasonable prices. Please beware that there are many lizards wandering in the balcony and they are pretty big in size. Keep the balcony windows open at your own risk.
Översätt
Svar från boendet: Dear Valude Guest,Thank you for your feedback regarding your recent stay. We are pleased to hear that our front desk staff provided you with friendly assistance and helpful sightseeing itineraries at reasonable prices.We appreciate your caution regarding the presence of lizards on the balcony. Your awareness of this matter is valuable, and we will ensure that future guests are informed about it as well.Should you have any further concerns or require assistance, please do not hesitate to reach out. We hope to welcome you back in the future.Best regards,Cheathata Management Team
GADIATSKII
Deluxe-dubbelrum med balkong
Bodde på sep. 2024
Ensamresenärer
10 recension
9.5/10
Otroligt
Publicerades 20 okt. 2024
Отличный отель,хороший и чистый бассеин на крыше,внимательный и отзывчивый персонал!
В пяти минутах pabstreet и 7/11.
Översätt
Svar från boendet: Dear Esteemed Guest,Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our hotel and found the rooftop pool to be both nice and clean. Our staff takes great pride in providing attentive and helpful service, and we appreciate your recognition of their efforts. Additionally, we are pleased that our convenient location near Pabstreet met your needs. We look forward to welcoming you back in the future.Best regards, Cheathata Management Team
Svar från boendet: Dear Esteemed Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for the condition of the room you experienced during your stay. It is unacceptable that you found the space unclean and not up to our standards.We take cleanliness very seriously, and your feedback will be addressed with our housekeeping team immediately to ensure that such oversights do not occur in the future. Your comfort and satisfaction are our top priorities, and we work to rectify these issues.Please let us know if there is anything else we can do to make your future stay more pleasant. Best regards,Cheathata Management Team
Завтраки разнообразные, есть суп, персонал приветливый, при заезде приветственный напиток, хороший отель.
Översätt
Svar från boendet: Dear Esteemed Guest, Thank you for your kind review! We’re thrilled to hear that you enjoyed our varied breakfast options, the friendly staff, and the welcome drink upon arrival. Your positive feedback about our hotel is greatly appreciated. We strive to provide a memorable experience for all our guests, and it’s wonderful to know we met your expectations. We look forward to welcoming you back soon!Kind regards, Cheathata Management Team
Svar från boendet: Dear Value Guest,Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the hotel's location convenient and enjoyed the friendliness of our staff. Your comments about the dim lighting in the bathroom have been duly noted, and we will address this issue to enhance our guests' experience. We appreciate your insights and hope to welcome you back in the future.Best regards,Cheathata Management Team
Svar från boendet: Dear Esteemed Guest,Thank you for your feedback regarding the food options, particularly at breakfast. We appreciate your input as it helps us to improve our services. We're glad to hear that you found the noise levels manageable and enjoyed the vibrant atmosphere with plenty of nearby restaurants. Your experience is important to us, and we hope to make your next stay even better!Best regards,Cheathata Management Team
Svar från boendet: Dear Esteemed Guest, Thank you for bringing the issue of the musty smell in the lobby to our attention. We take such concerns seriously as they impact the comfort of our guests.Upon investigation, it appears that the odor may be originating from the bathroom facilities nearby. We are currently addressing this matter by conducting a thorough inspection and cleaning of the area to eliminate any sources of unpleasant smells.Regarding our domestic hotel standards. We strive to meet and exceed all industry benchmarks to ensure a comfortable and enjoyable experience for our guests. Our commitment to quality is reflected in the meticulous attention we pay to every aspect of our operations, from service excellence to facility maintenance.We sincerely apologize for the inconvenience you experienced regarding the early check-out notification. Our standard check-out time is indeed set for 12:00 pm and you have to inform us about your late check-out time even we offer complementary late check-out until 2.00 pm. We appreciate your feedback, as it helps us improve our service. We will address this issue with our staff to ensure that it does not happen again in the future.Best regards,Cheathata Management Team
Svar från boendet: Dear Esteemed Guest,Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient, with easy access to nearby restaurants and shops while still enjoying a peaceful atmosphere. It is also gratifying to know that you appreciated our services and the effectiveness of the central air conditioning. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Best regards,Cheathata Management Team
Taishanzhizi
Tvåbäddsrum Deluxe med balkong
Bodde på nov. 2024
Familj
40 recension
10.0/10
Enastående
Publicerades 23 dec. 2024
性價比好,無可挑剔
Översätt
Svar från boendet: Dear Esteemed Guest, Thanks! We are really glad to hear that you feel it's good value for money and that everything was on point. Your feedback means a lot! We hope to welcome you back soon. Kind regards, Cheathata Management Team
Gästanvändare
Deluxe-dubbelrum med balkong
Bodde på dec. 2022
Familj
12 recension
9.0/10
Utmärkt
Publicerades 25 feb. 2023
Hôtel proche de pub street, la clim ne fonctionner pas bien la chambre a été changé
Översätt
Svar från boendet: Dear Valude Guest,We sincerely apologize for the inconvenience you experienced with the air conditioning in your room. We understand how important a comfortable environment is for our guests, and we regret that we fell short in this instance.We are pleased to hear that you were able to change rooms. Our team strives to ensure that all our guests have a pleasant experience, and we appreciate your understanding as we addressed the issue.Thank you for choosing our hotel. We hope to have the opportunity to welcome you back in the future.Kind regards,Cheathata Management Team
Zhizixiu
Trebäddsrum Deluxe med balkong
Bodde på nov. 2024
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 16 dec. 2024
非常棒的酒店
Översätt
Svar från boendet: Dear Esteemed Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel. If you have any specific highlights or suggestions, we'd love to hear them! We hope to welcome you back soon.Kind regards,Cheathata Management Team
Gästanvändare
Tvåbäddsrum Deluxe med balkong
Bodde på feb. 2023
Par
2 recension
9.5/10
Otroligt
Publicerades 14 mars 2023
飯店內部設施稍微陳舊但是整體算乾淨舒服,
距離酒吧街也很近只要步行3分鐘.
Översätt
Svar från boendet: Dear Valude Guest,We appreciate your comments about the cleanliness and comfort of our accommodations. We acknowledge that some of our internal facilities may be in need of updates, and we are actively exploring options for improvements. We are glad to hear that you enjoyed the convenient location, particularly your proximity to Bar Street. Your insights are invaluable to us as we strive to enhance our guests' experiences. We hope to welcome you back in the future.Best regards,Cheathata Management Team
Gästanvändare
Bodde på juli 2023
Annat
10.0/10
Enastående
Publicerades 22 aug. 2023
The room is neat and clean, along with, no disturbing sounds from outside. In addition, the staff namely Ms.Han, Mr.Bunthean and Mr.Phanha is very friendly and helpful. I'm really satisfied with their service.
Översätt
Gästanvändare
Bodde på jan. 2023
Par
10.0/10
Enastående
Publicerades 24 feb. 2023
We had never travelled to Cambodia and did not have any idea where to stay in Siem Reap. After review the Trip Advisor reviews we chose the Cheathata. We were not disappointed! The location and proximity to Pub Street, Old Markets, Shops, Restaurants, etc. Perfect! But above all was the Cheathata Hotel. The entire staff made our 5 day stay memorable. They were excellent! Special Thank You to our Tuk Tuk driver Channon (?) for everything he did to make our holiday fantastic! I would encourage everyone to stay at this hotel. The entire staff was just Excellent! The day trips to Angkor Wat, Floating Village, City Tour and evening Circus are worth every minute.