Novotel Sihanoukville Holiday Resort

I really liked the breakfast..and that the hotel is located at the beach. After going into the water a few times...my swimwear now smells like raw sewage. After washing in hot water with heavy detergents..the smell lingers and the swimwear had to be disposed of. There is a waste treatment in the water beside the hotel. The staff in the cafateria has a habit of reserving tables for their friends...and its disgusting and exclusionary behavior. A male staff member did this to me twice during breakfast...and his manager was happy to support this behavior as i tried to find a place to sit in the busy cafateria. Sitting at a table joined together... these nasty people finish their meals and then move their plate to my direction. So i would search for single tables and this staff member in the photo would make that difficult. The hotel is poorly designed and a death trap. I smashed my index finger in the heavy balconey door....the pillows were awful and i suffered damage to me neck....i fell entering the bar area because my sneaker got caught in the seperate stone grates in the floor. Although a woman staff came to assist me... she soon began to make light of the situation as though a 50 y.o woman falling is a joke. My pants were damaged.. I cut my knee....and the pain to my left foot being trapped in that grate was excrutiating. The manager quickly ran away and did nothing to assist. Avoid this place if you can. It is quite expensive and i only chose it because it was newer and supposed to be cleaner.

Booking through Trip.com is quite reasonable price compare to other OTAs and Walk in to property, appreciate it. The property is quite clean to its newly built. The Breakfast voucher purchase at the counter is cheaper than booking via OTA. And I got an upgrade from Standard to Deluxe Room, it’s quite the same layout only different to big corner balcony but still love how they treat us.

Feel so relax , service is excellent and the staff is friendly.

Nice hotel. Very clean and new, friendly staff. A bit pricy… beach and pool areas little small i guess Overall nice place

Enjoyable trips with great location , swimming pool and breakfast. Will be back again

We like the hotel but the night lights need be proper install for conviniency and also the tv doesn’t have live tv and internet only have YouTube! It should be available for Netflix too! The breakfast is superb! But the beaches is dirty and need to be cleaned regularly! And need more umbrella for avoid hot sunlight