XIHU RESORT HOTEL recensioner

Svar från boendet: Dear Valued Guest,Warmest Greetings from XIHU RESORT HOTEL!Thank you very much for supporting Xihu Resort Hotel. We always believe that a good reputation is maintained by the satisfaction of our guests, and we are honored to provide you with the best services. You are welcome to choose our hotel again for business or leisure travel! Sincerely look forward to your visit again!Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Svar från boendet: Dear Ms. Lizbeth,Thank you for taking the time to provide your feedback regarding your recent stay with us. We sincerely apologize for the challenges you encountered, as this does not align with our commitment to delivering exceptional service.We take your concerns regarding food cleanliness and staff communication very seriously. While we regret the unacceptable behavior you experienced, please note that buffet items are intended for consumption within the restaurant. We will take immediate steps to address these issues and ensure they do not recur.Regarding the mineral water, our hotel typically provides four complimentary bottles per room, as indicated in the attached image. Guests are welcome to request up to two additional bottles at no charge during their stay. Further requests are subject to our hotel policy, and we appreciate your understanding in this matter.Your feedback is invaluable to us, and we are dedicated to making the necessary improvements. We hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future.Thank you once again for your insights.Sambath Pich (Mr.) Reservation Manager XIHU RESORT HOTEL

Svar från boendet: Warmest Greetings from XIHU RESORT HOTEL!Thank you very much for staying at our Xihu Resort hotel and sharing your stay! Thank you for your valuable review. We have already reported this issue to the relevant department. We sincerely look forward to your visit again!Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Svar från boendet: Warmest Greetings from XIHU RESORT HOTEL!Thank you for your valuable input! We will review our shortcomings to correct them, and try to achieve your satisfaction in the future.Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Svar från boendet: Dear Valued Guest,Warmest greetings from XIHU RESORT HOTEL!Thank you for giving us a good evaluation! We will strive hard to do even better! Looking forward to welcoming you again.Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Svar från boendet: Warmest Greetings from XIHU RESORT HOTEL! Thank you very much for staying at our Xihu Resort hotel and sharing your stay! Thank you for your valuable review. We have already reported this issue to the relevant department. We sincerely look forward to your visit again! Sambath Pich (Mr.) Reservation Manager XIHU RESORT HOTEL

Svar från boendet: Dear Valued Guests, Warmest greetings from XIHU RESORT HOTEL!Thank you for staying at Xihu Resort Hotel, and for giving us a review. We will continue to maintain high quality and excellent customer service standards and strive to create a comfortable and warm stay for every guest. We are looking forward to welcoming you again.Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Svar från boendet: Thank you for giving us a good evaluation! We are pleased that you enjoy our facilities and services. We will strive hard to do even better! Looking forward to welcoming you again. Xihu Resort Hotel Management

Svar från boendet: Thank you for giving us a good evaluation! We will strive hard to do even better!Looking forward to welcoming you again.Xihu Resort Hotel Management

Svar från boendet: Dear Valued Guests,Warmest Greetings from XIHU RESORT HOTEL!Thank you very much for staying at our Xihu Resort hotel and sharing your stay! Thank you for your valuable review. We have already reported this issue to the relevant department. All the staff of our hotel must provide warm and thoughtful service for every in-house guest. We sincerely look forward to your visit again!Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Svar från boendet: Warmest greetings from XIHU RESORT HOTEL!Thank you for staying at Xihu Resort Hotel and for giving us a review. We will continue to maintain high quality and excellent customer service standards and strive to create a comfortable and warm stay for every guest. We look forward to welcoming you again.Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Svar från boendet: 尊敬的賓客： 您好！ 謝謝閣下的滿分點評， 您的支持與鼓勵， 是我們前進的最大動力。西湖度假酒店以不斷的為客人營造温馨舒適的居住環境而努力，西湖度假酒店期待您的再次光臨！