Koh Rong Sanloem Island, Sihanoukville, Sihanoukville Province, 18000, CambodiaVisa hotellinformation
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1 natt
Gästrecensioner
4.4/5
Mycket bra
32 recension
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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.3
Service4.4
Renlighet4.4
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Alla recensioner(32)
Positiva recensioner(27)
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Negativa recensioner(2)
MatyG
Deluxevilla
Bodde på maj 2024
Par
1 recension
5.0/5
Enastående
Publicerades 12 juni 2024
Beautiful location, staff were amazing! Food was good!
Översätt
Gianluca Mazzo
Deluxevilla
Bodde på nov. 2023
Familj
2 recension
4.5/5
Utmärkt
Publicerades 21 mars 2024
Wonderful beach, out of the night bars area but at walking distance. Clean relaxing happy and kind staff. All you need to relax and enjoy the beach.
Översätt
dm1
Villa med trädgårdsutsikt
Bodde på mars 2024
Ensamresenärer
6 recension
4.7/5
Otroligt
Publicerades 5 juni 2024
Well maintained, great room, will stay again.
Översätt
Gästanvändare
Deluxevilla
Bodde på okt. 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades 17 nov. 2024
Sehr schöne Resort mit dem schönsten und saubersten Strand der Insel. Personal sehr freundlich. WLAN Ausleuchtung könnte besser sein, Sauberkeit OK.
Översätt
Alexis Patureau
Deluxevilla
Bodde på feb. 2024
Par
23 recension
1.7/5
Publicerades 14 mars 2024
Hôtel a évité car le manager après 7 appel et 2 jours passés ne nous a même pas rappelé. On a dû demander aux autres hôtels suite a notre débarquement du bateau de venir nous chercher donc on commence déjà avant même d'avoir enregistré avec un point en moins pour le service. Messieurs c'est bien d'avoir un business familial mais du respect pour ces clients c'est le premier point à respecter. J'en profite pour remercier l'hôtesse d'accueil qui a essayé de nous expliquer que son boss est un gros C.. inexpérimenté et aucune éducation.
On continue par la découverte de notre chambre sur ce point c'est propre et la seule chose qui est bien dans cet hôtels pas bon marché pour 2*. Les matériaux sont bas de gamme le lit pas franchement confortable et le pire est la découverte de la douchette qui n'apparaît pas sur les photos. Il n'y a aucune pression et c'est pas possible de payer 70€ la nuit et de ne pas pouvoir se sentir propre. Un point de moins pour l'hôtel.
Une fois la frustration passée, on se détend sur les transats et on demande un cocktail a 4$ ce qui est horriblement chère mais le pire c'est qu'il n'y a pas d'alcool dedans, les Spring rolls plein d'huile était bon.
La suite est terrible car je m'endors sur le transat après un baignade ou j'ai la sensation que l'eau n'est pas propre ce qui est vrai pour tout ce coin de plage a évité. Je me réveille avec des petits boutons qui démangent ( plus de 50 au total) et là c'est le début de 4 jours de douleur.car.la plage n'est pas nettoyée par l'hôtel comparé a tous les autres et donc des puces de sable se sont fait plaisir plus de 50 boutons qui gratte énormément.
A partir de là j'espère juste partir et je décide comme l'an dernier de retourner au resort la passion car au moins c'est propre et a seulement 25 € de plus il y a pas de comparaison possible.
Je ne remercie absolument pas saracen hôtel car c'est le plus bas de gamme et mal géré des hôtels que j'ai vu du Cambodge pourtant a 70€ la nuit je trouve cela scandaleux.
Pour être complet la chambre est correcte voir géante avec ce manque de mobilier intérieur et les murs craquelés ne vont pas résister éternellement. Le petit déjeuner est hors de prix et pas fou parter sur la plage, il y a que mieux et bien moins chere 4$ versus 6,75$ pour pas grand chose. Je suis dégoûtée car j'ai encore des séquelles de votre négligence alors que j'ai payé un service inexistant. Bisous d'un membre diamond qui ne raconte que son horrible expérience, qui vit environ 120 jours par an a l'hôtel et qui a une exigence première le service client et la c'est plus que mauvais.
Svar från boendet: Hello there,Thank you very much for spending your time to give us a review. We are happy that you had a good time staying with us. Your review is very much important to us to improve the quality of next coming guest stay.Wish you all the best.Regards,Channy
RachLab
Bodde på okt. 2024
Par
5.0/5
Enastående
Publicerades 16 nov. 2024
opStunning. The best location on Saracen Bay in my opinion without a doubt. Spacious, wide beach area with plenty of sunbeds and grass thatch umbrellas tucked away at the much quieter and more picturesque end of the beach. Complete serenity and peace and quiet here, it's impossible not to unwind and relax instantly from the moment you arrive. The beach is beautiful- wide and clean as opposed to further down where it tends to be narrower and the other resorts in the middle of the beach I felt were packed quite closely right next to each other. We booked a sea front villa for 6 nights, paid a bit extra but so worth it for that paradise view when you slide open those doors every morning. It's breathtaking to watch the sun rise at 6am from just outside your villa. The hotel staff messaged me before our arrival to confirm which Ferry we were arriving on and to ensure someone was at the pier to collect us from the Ferry and to transfer our luggage to the hotel. ( It is then only a short 150 metre walk from RUMI Pier to the hotel.) The villa was very large and spacious, excellent air-con and good wifi in the villa, on the beach and in the restaurant. Shower pressure was a little weak but it does the job and so didn't bother us. A Safe and fridge are also provided in each villa which was spotlessly clean and housekeeping came in each day to do our room ( you have to request this at Reception) The Staff were all wonderful, so friendly and welcoming, and arranged a private boat trip for us to do snorkelling, fishing and then a visit to M'Pai Bay to watch the sunset. We left at 2pm returning at 7pm. Cost $60. There are a couple of Mini Marts further down the beach if you want to stock up on anything for the fridge, drinks, snacks etc. ( the closest one is right next door to Big Easy Hostel half way down the beach) Lazy Beach is a 30-40 minute hike from the hotel across the island to watch sunset, i wore flip flops but some of the route is inclined over very gravelly, rocky tracks with very sharp stones and rocks so sturdier walking sandals or trainers would have been more suitable as my flip flops felt the pain a bit! We opted not to book breakfast at the hotel as we like the flexibility to stroll early morning and try different places along the beach and there are plenty of choices of restaurants within a short 5 -10 minute walk that offer breakfast menus. We loved everything about our stay here, it really was faultless. If you are searching for complete tranquility and total peace and quiet, look no further, this is the place to be. Absolute picture- perfect paradise!!
Översätt
6/10
Gästanvändare
Bodde på aug. 2024
Par
4.0/5
Mycket bra
Publicerades 28 sep. 2024
The bungalow we rented was right behind a white sand beach. It was large, clean and very well maintained. The entire resort was spotless and the staff were very helpful. The food at the restaurant was good, with a large choice of dishes. We really enjoyed our stay and hope we will return one day!
Översätt
Gästanvändare
Bodde på juni 2024
Annat
4.0/5
Mycket bra
Publicerades 28 juli 2024
We stayed for 5 nights with our two small children. We were pleasantly surprised by the outlook of the bungalow we had (A-4) with our door opening immediately onto the beach. Pros: - no extra cost to have a mattress made up for our two small children (1yo & 3yo) in the room with us. The cost at comparable reports on the island for this would be nearly double our room rate! - very quiet location only a short walk to the busier parts of the beach. This meant it was easy to calm the children and have a restful night. Again at comparable resorts you would be nestled between backpacker hostels and bars which may not be suitable with small children. - staff were lovely and welcoming of the children. - rooms had great air conditioning, clean and had plenty of towels. - cleaning staff were incredibly efficient! They reset our rooms while we were at breakfast. - food and drinks were reasonably priced and of reasonable quality. Cons: - the wifi in the room is hardly usable and may be better in cabins closer to the reception. But they would really benefit from an extender! - to charge anything you need to have your key in the room. This meant we could only charge devices overnight. Overall a great stay with small children, we would happily stay again. Even without a pool it is only USD$10 for an adult to access the Sara resort pool for the day with that value given in credit towards food and beverages, with a towel provided, which we found to be good value.
Översätt
Gästanvändare
Bodde på apr. 2024
Annat
5.0/5
Enastående
Publicerades 17 maj 2024
Great value for beachfront large stand alone concrete cottages with outstanding views of the bay. The bed, pillows and blackout curtains provided the best rest possible. Simply perfect stay. They sent a boat to take us to the resort to begin our experience. Great staff and highly recommend this resort in paradise!
Översätt
Gästanvändare
Bodde på dec. 2023
Par
5.0/5
Enastående
Publicerades 27 jan. 2024
Overall I am very happy and will come back here if we return to this island. It’s friendly, easygoing, not crowded. The beach is cleaner and uncrowded. Nice beach chairs and grass- thatched umbrellas. Three rows of bungalows, with the closest to the beach most expensive probably, but we stayed in the farthest, an additional 20 seconds walk away.
Översätt
Gästanvändare
Bodde på dec. 2023
Annat
5.0/5
Enastående
Publicerades 25 jan. 2024
This was our second time at Saracen beach resort and it feels like coming home. Bungalows are clean, beautiful and well equiped. And the Stuff, we love them all! They really do they best for you, are friendly and helpfull. Resorts beach is the best part of Saracen bay beach. White sand, clean and peacefull. Highly recommend!
Översätt
Gästanvändare
Bodde på nov. 2023
Par
5.0/5
Enastående
Publicerades 29 dec. 2023
The room in this resort is really big and spacious, you can book the one with Seaview and that’s really good, when you wake up can see nice view is really relaxing. Room also been cleaned everyday, change sheets and towel, sometimes need to request. Shampoo and body wash and other items recommend to bring from home because they don’t provide everyday unless requested. Wifi works fine, sometimes electricity disappear but is something happens all around the island and usually just for short period time, like 1/2 minutes. Food I don’t really recommend, unless you get free breakfast, the food is not the best in the island, they didn’t have fresh juice for example while other resort has it. You can rent kayak for free, I didn’t do it but it what it says, seems other resort might don’t rent for free. Staff are really polite and friendly as most of the people staying on the island. Little issue happened when I checked in, they mistakenly give us wrong room, lucky I asked and they checked the reservation again. Not sure if was International or not. Overall if you want privacy, quite place is probably the best resort on the island. And going to other resort is just a bit of walk on the beach.
Översätt
Gästanvändare
Bodde på okt. 2023
Annat
4.0/5
Mycket bra
Publicerades 27 nov. 2023
Certainly the best hotel on the beach, stunning view, the beach is kept clean and being at the end of the beach it's pretty quiet. Staff were good and friendly with no real issues with service. Unfortunately only 4 stars not 5 only because of the internet. Absolutely unusable in the rooms and not much better in the restaurant/main building. Barely enough to get messages through, certainly not good enough to work. The neighbours and competition all have fast and great internet provision, this need fixed ASAP. I was planning on coming down at the start of next year to remote work for a week or two, but that could not happen with things in their current state.
Översätt
Gästanvändare
Bodde på juni 2023
Annat
3.0/5
Publicerades 16 juli 2023
The room was large with access to the beach. The rooms wasn't cheap, even expensive for what you get (we were here in the low season and often the only customer). Good airco but lazy shower, was harly giving some water. The breakfast is a menu, always the same, and included only 1 coffee or tea. Our room wasn't daily cleaned and we also didn't receive every the free water. The resort is surrounded by 2 constructions areas (left and right) with lots of noise from very very early (before 6 am) in the morning till late in the evening, even on sunday. So not relaxing at all. At this moment it is not worth its money