Gästanvändare
4 augusti 2023
Decent enough which means clean; however, still behind the times of modernization--no elevator!!! I have had knee surgery and prefer a first-floor room; I called and spoke with a Luis requesting a first-floor room since realizing there was no elevator after reading other reviews of this place and along with extra towels/pillows. It was noted within the comments of my reservation. I tried calling the hotel directly to have these ready; however, the phone number on their website is not correct which Luis rendered the correct phone number for me and sent me an updated confirmation email. Arriving, Lakisha/Lasha (?) I was told there were no first floor rooms available. Now I made my reservations initially in Jan 2023; she replied there were no updates within her computer system of my requesting a first-floor room and the extra towels/pillows. The breakfast was quite weak and desperately needs updated. The issue with the doors: side-entry doors locks do not work which you cannot enter through them at any timeframe. I am not happy with having a request for first floor room not acknowledged.
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