Hotel Edelweiss

Best way to describe Hotel Edelweiss is inconsistent in every thing they do. It started when we checked in, we had bad jet lag and asked for some decaf coffee, the front desk clerk said absolutely. No one ever showed up that night or the next morning, so I called down to the front desk and politely asked for some decaf, the front desk clerk replied “Why, breakfast will be served at 7am”. I put on my shoes and rushed down to confront him, he rudely told me “I’m just the night guy, I don’t know where the coffee is.” I just walked away irritated. Later we went to one of their nicest restaurants and had the nicest, funniest and really good waiter but the food was really bad. Not worth the price, it was expensive even in Switzerland standards. Next day, we get out early to do some hiking, we return to the hotel and find a bunch of irritated aggressive people in the parking lot fighting over the maybe 10 spots clearly marked HOTEL EDELWEISS, once again I walk inside and explain the situation, the front desk clerk (different one) said “There are plenty of spots”, I replied show me. He rudely scoffs and walks outside, he clearly sees the hornets nest building in the parking lot and points to parking spots not labeled HOTEL Edelweiss, he again rudely says “those are our spots too” and walked away. The people in the lot look at us and say “Sure would be nice if they labeled those two to prevent this confusion” I 100% agree but they seem not to care. The good- If you stay more than 2 days you get free admission to the local gondolas. -The hotel is very nice, located right on a cute little stream. In my opinion this hotel did not meet my expectations, was overpriced for the value and therefore we’ll never be back to any Hotel Edelweiss. Do yourself a favor, look elsewhere before they ruin the vibe for you too. -

The staff were very friendly, the facilities were nice and all went as good as could be. What more can i say? Breakfast were great and everything was perfect. The environment of Sils Maria is one of the most wonderful I ‘ve ever seen and the town one of the best kept

Friendly staff

Outstanding hotel with a very elevated sense of hospitality. In the US you would not get anything remotely comparable for the price, especially in a popular tourist destination such as Sils. It was truly impeccable. The wellness amenities, which included two different types of sauna treatments and massage, were a real plus.

St Moritz area has numerous resorts and glad chose Sils Maria. It has that Swiss alpine village air. The hotel sure is 4* and offers comfort and service accordingly. Breakfast is complete with scrambled eggs and bacon and not sure if other hot options can be ordered. Ate dinner at their sister hotel next door and enjoyed the fondue. Hotel is a 15 minute drive from the St Moritz train station and the complementary hotel transfers were a welcome inclusion.

The Edelweiss, located in the heart of Sils Maria and, so to speak, on the walking tracks, has been fully renovated yet has kept a traditional, local feeling. The room was very comfortable with high-quality, soft lines, robe, etc. Contemporary bathroom. Most remarkable were the people at the reception/concierge desk providing a warm a very customer-centered welcome (“this is your hotel, your place”) and help (with bike rental, hikes, etc.). P