Quality Inn Simpsonville-Greenville

DO NOT STAY in this hotel. The hotel is in BAD area. The front desk person talked rudely when I arrived the hotel lobby. Reservation was cancelled without inform me. I did not receive cancellation e-mail or call from hotel. Hand return signs on door and lobby window regarding deposits required. Hotels running with locals’ peoples only. Don’t see any cars in parking lot. I am Choice Hotels employee, I booked employee rate because the rate was available to book. When I arrived at hotel the lady can't check me in because reservation was cancelled by hotel manager Brian Patel, I saw him doing hotel laundry. The FD told me you didn’t provide proof of employment, I ask her what do you need? I can provide any information you want. She said sorry I can’t check-in with this reservation. I ask her can I talk to your manager? she said he is not going to do anything. Still, I said can you talk? She went to laundry room; I saw her from security camera system, talking with Brian Patel in Laundry room. She came back and told me we are not going to take this reservation. The Brian Patel told her If you want to call Choice Hotel he doesn’t care. If you don’t want to take reservation with employee rate you can close the rates in your hotel system. Before you cancel reservation, you must call the guest and inform, you cancelled this reservation because low employee rate. If the guest knows the reservation is cancelled, they can book another hotel. They don’t have to drive your dirty hotel. This is the first hotel cancelled my reservation without informing. I am travelling lot but never had this type of BAD experience. I worked for different brand hotel and booked with employee rate but no one ask any proof. Still, I don’t have any problem to provide any type of proof. This is a worst hotel and G. Manager. DO NOT STAY in this hotel. This hotel not supposed to be in Choice Hotel System.

They are participating in FEMA rooms, but require a $100 deposit. They also deny you a room if you have two dogs. I went there and had to wait about 5 minutes so the woman could call the manager. He arrived and said that they can’t accept 2 dogs. ***?

Was told that my 3 day reservation was canceled despite ******* not canceling it. I had a great deal so my suspicion is that they wanted to price gouge my room to take advantage of the victims of hurricane helena. My spouse suffers from anxiety so this was a very cruel thing to do. I will be talking to an attorney to take legal action.

WE ARRIVED HERE on a Friday and as soon as I walked through the doors of the lobby to check in, I was greeted and by the manager Brian, and made the process quick & easy. AS I was getting some of my finances in order to pay, the next employee named Diana, took over my RSVP information and AGAIN, was simple & easy. Diana helped to give me added information pertaining to the hotel and other information of the area!! THIS place was very comfortable, clean and very ATTENTATIVE with any concerns we had. THE room we stayed during our visit first time, was NICE in size, very well maintained as in no major marks on walls, and no RUST in bathroom such as tub & shower area. Toilet appeared to be a newer one. I was told that this hotel had JUST BEEN RENOVATED. YES!! I love that!! THEY serve breakfast in the morning, wifi is available, and pool accommodations... Housekeepers always gave the extras we desired, such as extra towels, etc. Everhone seems ot help with the needs on might have while traveling. ONE of the other things we LOVE about this hotel IS that it is IN A VERY QUIET setting ... it sits just behind the huge Marriot hotel that blocks the busy highway traffic. The LOCATION is ALSO perfect because it is in walking distance to almost every store you could imagine. WE HAVE BEEN VERY HAPPY with the service provided during our stay (AND we are now back again!!). IT WILL BE one of our main places to visit and looking to do extended stays. THANKS to the great staff!! REVIEW written by Sherri Zimmerman/AUTHOR of Success After Insanity (will be a MOVIE with same name - in a few years!)

We got here late at night and the guy was great and friendly and made check in a quick time. If you don’t want to have their breakfast or miss it, there is a Waffle House next door I have a cousin who just moved there, so I think we are going to be staying here again at some point

Horrible service. I went downstairs to eat my complimentary breakfast. While I was making my plate the front desk clerk comes up to me and comments about the amount of food I was getting and tells me that the food must be eaten in the breakfast area. I sat down and ate, I didn't care for one of the items so when I was finished I got up and threw away my stuff. He them questions me again on why I was wasting food. I leave to return to my room and he follows me demanding me to show him what I have in my pockets. I told him to stop harassing me and I have returned to my room. I called the front desk to speak to a manager only to find out that this guy was the manager. He was extremely unpleasant and unprofessional. I definitely do not recommend staying here.