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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.1
Service4.4
Renlighet4.4
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Anonym användare
Superior-tvåbäddsrum
Bodde på feb. 2025
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 31 mars 2025
Very nice hotel! Pleasant staff. Clean room. Clean toilet. The only thing I don’t like about this hotel is the thin wall. I could hear people talking in the corridor.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen. We are delighted to hear that you found our hotel to be very nice and that our staff made a positive impression on you. Cleanliness is a top priority for us, so we appreciate your kind words about the cleanliness of your room and bathroom.We also want to acknowledge your concern regarding the noise from the corridor due to thin walls. Your comfort is important to us, and we understand how disruptive this can be. We will certainly take your comments into consideration as we continually strive to improve our facilities.Thank you once again for your valuable feedback. We hope to welcome you back in the future for an even more enjoyable experience.Sincere Regards,Philomena, Executive Assistant Manager
Hiu Kong
Superior-dubbelrum
Bodde på feb. 2025
Ensamresenärer
21 recension
3.5/5
Publicerades 31 mars 2025
Hotel room is small but OK, big window is good, right next to underground station and many eating place and old shopping mall near by. I only used for sleeping and by the time check out and ensure nothing left behind, I found out a blood stain on my bed sheet cover by quilt
Översätt
Svar från boendet: Dear Hiu Kong,Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen. We appreciate your comments about our convenient location next to the underground station and nearby dining options, as well as your positive note on the large window in your room.However, we sincerely apologize for the oversight concerning the cleanliness of your bedding. Please rest assured that this does not meet our standards for guest comfort and hygiene. We take such matters very seriously and will address this issue with our housekeeping team immediately to ensure it does not happen again in the future.We value your input as it helps us improve our services, and we hope you will consider staying with us again so that we may provide you with a more satisfactory experience.Sincere Regards,Philomena, Executive Assistant Manager
Ko Felix
Superior-dubbelrum
Bodde på feb. 2025
Ensamresenärer
29 recension
4.7/5
Otroligt
Publicerades 25 mars 2025
Good location but small room. As it is downtown area so it is understanable. Beencoolen MRT very near like 50m away only.
Översätt
Svar från boendet: Dear Ko Felix,Thank you for taking the time to share your feedback regarding your recent stay with Hotel Mi Bencoolen. We are delighted to hear that you found our location convenient and appreciate your understanding regarding the room size, especially in a bustling downtown area.We are pleased that you enjoyed easy access to Bencoolen MRT, which indeed makes exploring the city much more accessible for our guests. Your insights are invaluable as we strive to enhance our services and accommodations.Should you have any further suggestions or require assistance during future visits, please do not hesitate to reach out. We look forward to welcoming you back soon!Sincere Regards,Philomena, Executive Assistant Manager
Gästanvändare
Superior-dubbelrum
Bodde på dec. 2024
Res med vänner
1 recension
4.2/5
Mycket bra
Publicerades 19 feb. 2025
Good location.
You can walk to many places.
Grabs are plentiful.
Food places every direction.
The famous Singapore Sling Bar Restaurant is a 20 minute walk.
Airport is about 30 minutes away.
If you go to the top of the famous hotel there you need tickets and reservations too.
Apple Pay is accepted at many places.
Översätt
6/10
Svar från boendet: Dear Sir/Madam, Thank you for taking the time to share your feedback about your recent stay at Hotel Mi Bencoolen and for sharing these stunning pictures of Singapore! We are delighted to hear that you enjoyed our convenient location and the accessibility to various attractions and dining options. Your insights about local transportation and nearby highlights are truly appreciated. We hope to welcome you back for another memorable visit in the future. Sincere Regards, Leonard Toh | Front Office Supervisor
Yunna
Superior-tvåbäddsrum
Bodde på okt. 2024
Familj
10 recension
5.0/5
Enastående
Publicerades 3 dec. 2024
The hotel is centrally located. It is close to everything yet the street itself isn’t busy/crowded. The staffs were friendly and helpful. We were always greeted with a smile. The room is a little small but this is Singapore where space is scarce. I would head back to the hotel on certain afternoons and just relax in the room before heading out for dinner. Highly recommended.
Översätt
Svar från boendet: Dear Yunna,Thank you so much for sharing your positive experience! We’re thrilled to hear that you enjoyed our central location and found it to be convenient yet peaceful. It's great to know that our friendly staff made you feel welcomed during your stay. We also appreciate your understanding regarding the room size—indeed, space can be limited in Singapore, but we’re glad it was comfortable for you.Thank you for the recommendation, and we look forward to welcoming you back for another relaxing stay!Best regards,Ryan TanAssistant Front Office Manager
Adeebisaway
Superior-tvåbäddsrum
Bodde på okt. 2024
Res med vänner
13 recension
4.7/5
Otroligt
Publicerades 18 nov. 2024
Great location along bencoolen street, clean and modern interiors. Nice swimming pool. Gym is small.
Översätt
Svar från boendet: Dear Adeebisaway,Thank you for your kind feedback! We're delighted to hear that you enjoyed our great location, clean and modern interiors, as well as the swimming pool. We also appreciate your comment about the gym, and we will certainly consider it for future improvements.We hope to welcome you back for another enjoyable stay soon!Best regards,Ryan TanAssistant Front Office Manager
reginstravels
Superior-dubbelrum
Bodde på okt. 2024
Ensamresenärer
53 recension
4.7/5
Otroligt
Publicerades 20 nov. 2024
Super clean, hitech, state of the art, modern, organic soap and shampoo, filtered water.
Thin walls. You ca hear the convo in another room. Space is so small. Small window.
Översätt
Svar från boendet: Dear reginstravels,Thank you for sharing your feedback. We’re thrilled to hear that you enjoyed the cleanliness, modern amenities, and eco-friendly products in your room. We take pride in offering state-of-the-art facilities and ensuring a comfortable stay for our guests.We appreciate your comments regarding the room size and soundproofing. We understand that these aspects may not have met your expectations, and we will certainly look into ways to improve the guest experience.Thank you again for your valuable input, and we hope to welcome you back for a more enjoyable stay in the future.Best regards,Ryan TanAssistant Front Office Manager
Pisey
Superior-dubbelrum
Bodde på okt. 2024
Ensamresenärer
1 recension
4.2/5
Mycket bra
Publicerades 9 nov. 2024
In overall, I like their service & also their hospitality and may come back again .
My Air Conditioner wasn’t cold at first 2hours and I contacted them, they just came 15mn after that, cleaned it, and told me it’s the rule their AC cannot change to 18 or 20- but it will decrease by ownself to least of 21•c. And it is fine after that AC dropped to only 22, but so cold after cleaning.
Their staffs at front desk are all helpful and friendly when I asked them on which MRT station to go shortest…
There was some 2 stains on mattress cover that I really don’t like, but didn’t inform since I used to see many reviews before on such thing.
Room is quite small, but it’s normal size for SG hotelsss at this similar price based on my research- location is just the best, easy to reach many famous destinations.
Översätt
Svar från boendet: Dear Pisey,Thank you for sharing your detailed feedback. We’re delighted to hear that you enjoyed our service and hospitality, and we appreciate your understanding regarding the air conditioning issue. We’re glad the situation was resolved quickly and that you were comfortable after the adjustment.We also appreciate your comments about our friendly front desk team – it’s always great to know when our staff makes a positive impact. We apologize for the stains on the mattress cover and regret that this wasn't up to your expectations. Rest assured, we will address this with our housekeeping team to ensure the highest cleanliness standards are maintained.We’re happy you found the room size and location convenient for your stay, and we would love to welcome you back on your next visit to Singapore!Best regards,Ryan TanAssistant Front Office Manager
Seamoth
Superior-dubbelrum
Bodde på okt. 2024
Ensamresenärer
2 recension
4.2/5
Mycket bra
Publicerades 6 nov. 2024
Excellent location, friendly staff, clean room, great pool. Only negative is the small size of the room, but I was staying solo, so it was OK.
Översätt
Svar från boendet: Dear Sir/Mdm, Thank you so much for your kind review! We’re delighted to hear that you had a great experience and appreciated our hotel's excellent location. We are ecstatic that you found our staff to be friendly and enjoyed our swimming pool facility. We also appreciate your feedback on the room size. We understand that space can be limited for some, but we're happy to hear it didn’t impact your overall experience. It was a pleasure having you stay with us, and we hope to welcome you back next time you’re in Singapore! Warm regards, Yash | Senior Front Office Executive
Momo&Me
Superior-tvåbäddsrum
Bodde på okt. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 16 nov. 2024
Staff so nice&friendly. The room is so clean. They do the cleaning & change tooth brush + towel every single day. There also have the Ice and free water at the reception. The location located in the great spot, close to MRT Bencoolen and easy to find the restaurant near by. If I fly to Singapore again, I definitely choose to stay in this Hotel.
Översätt
Svar från boendet: Dear Sir/Mdm, Thank you for your wonderful review! We’re so happy to hear that our staff made such a positive impression on you and that you enjoyed the cleanliness of your room and the amenities we provide. It’s great to know you appreciated our convenient location near the MRT and local restaurants. We’d love to welcome you back the next time you’re in Singapore! Thank you for choosing to stay with us! Best regards, Yash | Senior Front Office Executive
KashKhoo
Superior-dubbelrum med balkong
Bodde på sep. 2024
Annat
19 recension
4.0/5
Mycket bra
Publicerades 27 okt. 2024
Very Compact room with small balcony, without sound proof you can hear room beside you and outside housekeeping voices/sounds. MRT station just a stone throw distance, walking distance to Plaza Singapore, Waterloo Street temple and Bugis Junction. I was served by a very nice front desk who helped me to check in very much earlier with my pregnant wife, appreciate your help. Thank you!
服务: 👍
Översätt
Svar från boendet: Dear KashKhoo,Thank you for taking the time to share your experience! We’re glad to hear that you appreciated our convenient location and found our front desk staff helpful, especially during your stay with your pregnant wife.We also appreciate your feedback regarding the room size and soundproofing. Your comments will help us improve our guest experience.We hope to welcome you and your wife back soon!Best regards,Ryan TanAssistant Front Office Manager
Gästanvändare
Superior-dubbelrum
Bodde på okt. 2024
Affärsresenärer
2 recension
4.2/5
Mycket bra
Publicerades 17 dec. 2024
Very convenient location, right next to the MRT.
Small room but common in Singapore.
Översätt
Svar från boendet: Dear Sir/Mdm,Thank you for your feedback! We’re delighted to hear that you found our location convenient, with easy access to the MRT. We understand that the room size may feel small, but as you mentioned, it is quite common in Singapore.We hope to welcome you back soon and provide another great stay.Best regards,Ryan TanAssistant Front Office Manager
Anonym användare
Superior-dubbelrum
Bodde på sep. 2024
Ensamresenärer
1 recension
4.5/5
Utmärkt
Publicerades 7 nov. 2024
The room was tight but comfortable, I was impressed with the space utilisation. There was also a pleasant fragrance whenever i walked into the room.
However, two of the reasons i booked this hotel were that it had a gym and swimming pool which were unpleasant to use. Especially the gym which only had 3 cardio machines and one kettlebell, even the room it was in needed a room key for lights like a converted hotel room.
Översätt
Svar från boendet: Dear Sir/Mdm, Thank you for your honest feedback. We’re delighted to hear that you enjoyed the smell of the hotel and room. However, we would like to apologize for the bad experience you encountered with the gym size and equipment during your stay. Your comfort is our priority and we regret that we did not meet your expectations. We will review these concerns to enhance our guests' experience. We value your input and hope to have the opportunity to improve your experience in the future. Best regards, Yash | Senior Front Office Executive
Anonym användare
Superior-dubbelrum
Bodde på sep. 2024
Par
5 recension
4.5/5
Utmärkt
Publicerades 4 jan. 2025
The room was clean and the service was excellent; however, the soundproofing could be improved as footsteps, conversations, and door closures from other guests were audible.
Översätt
Svar från boendet: Dear Sir/Madam, Thank you for your positive feedback regarding the cleanliness and service at Hotel Mi Bencoolen. We appreciate your comments about soundproofing and will consider them for future improvements. We would love the opportunity to welcome you back in the near future! Best regards, Leonard Toh Senior Front Office Executive
Min Min
Superior-dubbelrum
Bodde på okt. 2024
Annat
3 recension
4.0/5
Mycket bra
Publicerades 20 jan. 2025
Provided breakfast food are delicious and displayed dishes were cleaned.
Översätt
Svar från boendet: Dear Min Min,Thank you for your kind feedback! We’re so glad to hear that you enjoyed our breakfast offerings and found the dishes to be well-maintained and clean. Our team takes great pride in providing a pleasant dining experience, and we’re happy to know it made a positive impression on you.We hope to welcome you back soon for another delightful stay!Best regards,Ryan TanAssistant Front Office Manager