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Verifierade recensioner
Läge och interiör3.9
Bekvämligheter3.6
Service3.9
Renlighet4.0
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k-c
Deluxe King Studio With Kitchenette
Bodde på dec. 2024
Annat
38 recension
4.0/5
Mycket bra
Publicerades 24 jan. 2025
Quite small room despite having a kitchenette as layout is weird. toilet is slightly bigger than other value hotels. aircon wasnt cold for some reason and washing machine was down. Upper level rooms should be better
staff were helpful as they provided towels even after 7pm
Översätt
Kath C.
Dubbelrum
Bodde på dec. 2024
Par
5 recension
4.7/5
Otroligt
Publicerades 9 jan. 2025
Check in was easy, the room was clean and comfortable. The location is great, just a few minutes walk away from MRT, bus stop right in front that goes to Orchard Road. Plenty of malls and eateries nearby.
Översätt
Gästanvändare
Dubbelrum
Bodde på dec. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 5 jan. 2025
Amazing experience and fully maintenance fully hygienic and the most beautiful thing is the staff is so nice and corporate
Översätt
mehya
Studio Deluxe Queen med pentry
Bodde på nov. 2024
Par
3 recension
4.0/5
Mycket bra
Publicerades 25 dec. 2024
The hotel is walking distance to East Coast Park which is good for morning exercise, watching sunrise/sunset and doing some activities at the beach. Clean hotel and had a great and cofmfortable stay.
Översätt
Gästanvändare
Deluxe King Studio With Kitchenette
Bodde på dec. 2024
Familj
2 recension
3.0/5
Publicerades 21 jan. 2025
The staff is helpful, although the room is not the best.
Översätt
Vanessa Clare Tan
Two Standard Studio - Family Room With Kitchenette
Bodde på juli 2024
Familj
3 recension
4.5/5
Utmärkt
Publicerades 10 aug. 2024
Booked a family room for a night’s stay and the rooms comfortably fit 4 people. Each room had a toilet each. There is also a mini kitchen where we could prepare food. We brought our pet dog along for this staycation and we love that the premises and rooms are pet friendly. Service from check in to check out was seamless. Staff, Jhonna was really friendly and patiently answered all our queries.
Översätt
Svar från boendet: Thank you for your wonderful feedback! We’re delighted to hear that the family room, pet-friendly amenities, and seamless service met your needs. We’re especially glad Jhonna could assist you so well.We look forward to welcoming you and your family back for another stay!
Anonym användare
Studio Deluxe Queen med pentry
Bodde på juli 2024
Par
1 recension
3.7/5
Publicerades 11 aug. 2024
I had a pleasant stay at ISA Apartment Hotel in Singapore. The staff were exceptional great, helpful, respectful, friendly, and welcoming. They promptly addressed any issues that arose; for instance, when the air-conditioning wasn’t working properly, it was swiftly fixed after I reported it.
Jhonna, in particular, was very responsive and quickly provided an iron when I needed one.
However, I did encounter a downside: there were ants present throughout the apartment. Despite this, the overall experience was positive due to the excellent service provided by the staff.
Översätt
Svar från boendet: Thank you for your feedback and for choosing ISA Apartment Hotel. We’re thrilled to hear you had a pleasant stay and that our staff, especially Jhonna, provided exceptional service. We apologize for the issue with ants in the apartment and have addressed this with our team.We appreciate your understanding and look forward to welcoming you back in the future.
JH888
Dubbelrum
Bodde på juli 2024
Bokat för andra
38 recension
2.2/5
Publicerades 27 aug. 2024
The rooms are very small and there is totally no service staff at all.. totally not worth the money
Översätt
Svar från boendet: Thank you for taking the time to share your feedback with us. We sincerely apologize for your experience.We would also like to inform you that our standard check-in time is between 3:00 PM and 7:00 PM. If you plan to check in outside of these hours, kindly let us know in advance. This will allow us to make the necessary arrangements and ensure a smoother check-in experience for you.At ISA Hotel, we strive to provide a comfortable and pleasant stay for all our guests. Your feedback is valuable to us, and we are committed to making improvements based on your experience.Thank you once again for your comments.
Gästanvändare
Studio Deluxe Queen med pentry
Bodde på juli 2024
Annat
1 recension
5.0/5
Enastående
Publicerades 7 aug. 2024
Short break.. Thank James for last kinute booking.. Tq for everything. Especially the kitchenette..
Översätt
Svar från boendet: Thank you for your kind words! We’re delighted that we could assist with your last-minute booking and that you enjoyed the kitchenette.We hope to welcome you back soon!
Gästanvändare
Dubbelrum
Bodde på dec. 2024
Par
1 recension
4.0/5
Mycket bra
Publicerades 26 jan. 2025
Hotel was quite new and clean which was nice! We got a free upgrade which was unexpected too but it gave us more space!
Översätt
Ms Sk Yeo
Dubbelrum
Bodde på dec. 2024
Familj
2 recension
4.7/5
Otroligt
Publicerades 25 jan. 2025
We have stayed in your service apartment many times and this time we were assigned an upstairs room in which we felt it was much better lesser noise. THANKS TO JAMES for his SUPERB Services rendered to us . Not forgetting Ms Jhona she is pretty Efficient and Quick to her work and as always putting on a *Sweet smile even on a very busy day .. that makes guests like us feeling very comfortable and welcoming.
KEEP IT UP !
BOTH JAMES AND JHONA SHOULD BE PROMOTED FOR THEIR HARD WORK.
Översätt
Gästanvändare
Dubbelrum
Bodde på aug. 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 26 sep. 2024
Very cozy and comfortable, neat and clean
Översätt
Svar från boendet: Thank you for your kind words! We're delighted to hear that you found the space cozy, comfortable, neat, and clean. It’s always our goal to provide a pleasant and relaxing experience for our guests. We look forward to welcoming you back soon!
atyy baby
Dubbelrum
Bodde på dec. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 21 jan. 2025
love it! very nice and cozy even though small. toilet is clean and has all the necessities
Översätt
Anonym användare
Dubbelrum
Bodde på nov. 2024
Par
1 recension
4.0/5
Mycket bra
Publicerades 21 dec. 2024
Pretty convenient location. It is clean and tidy just that the sound proof isn’t as good but good thing is that it’s not noisy morning or night. We checked in at about 11pm but everything went smooth. The room we chose was a little small but I would recommend you to try it out nonetheless.
Översätt
Muhammad Shaiful Bin Hassan
Dubbelrum
Bodde på dec. 2024
Par
4 recension
4.5/5
Utmärkt
Publicerades 26 jan. 2025
Nice and cosy environment.. next will bring my family for staycation here ..