The Room Capsule Hotel

Check in by one malay young man, very helpful and friendly, check in fast, have brief all location and offers lower bunk as per request. Total of 3 days 2 nights for this trip, Overall is find, just highlight few areas need to improve,. * hot water dispenser at level 1 and level 2 not function at all. * 3 in 1 coffee provided,nit tea, but without spoons. * bad got small bugs all over . * plug for light and charger should not be together. * towel with blood stain should check before the guests check in. Otherwise, it should be perfect , I will come back just because of the good service staff provided by your team.

For value of money, this capsul hotel is cheapest, with good location, just 15 minutes walk to National Stadium. Near with many restaurant, no need to worry about food. But that's it. Service just so so, bed's not clean, there is a blood stain, make me feel uncomfortable to sleep, plus the noise from snoring person. Got locker, but the lock is broken, so no point for locker. Security is very low, no lock from the outside door, anyone can enter without authorization. Have password for outside door, door entering the room, but malfunction, maybe only for display. Bring your own amenities, it's not supplied by the hotel. Check in and check put pretty easy, everything electronically and self service.

Good location and affordable price. Very near to metro and bus station.

I felt so welcome each time by the friendly front desk.

The women-only room is on the first floor, and while the location was convenient, there were some notable issues. The door codes didn’t work at all, which was frustrating. There was no prior communication or warning about the malfunction, leaving me unsure of how to access my room. Fortunately, some of the other guests were kind enough to help me figure out the check-in process, which saved the situation. I also had to screw the locker #10 with my bare hands at late night bc the screw itself was very loose and won’t be locked It’s disappointing that the staff didn’t address this issue or provide any guidance beforehand. This could have been especially challenging for someone arriving late or unfamiliar with the area. On the positive side, the room itself was ok (see pictures you can see dirty), and the shared facilities were decent

This is so dirty. Worst of all.