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Verifierade recensioner
Läge och interiör8.9
Bekvämligheter8.9
Service8.7
Renlighet8.8
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Alla recensioner(26)
Positiva recensioner(12)
Recensioner med foton/video(1)
Gästanvändare
Studio
Bodde på dec. 2024
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 11 feb. 2025
beautiful room. great service with helpful staff and also very responsive on Whatsapp chat. location is great within New Bahru itself.
Översätt
Svar från boendet: Dear Guest User, Thank you so much for your kind feedback! We're thrilled to hear that you had a wonderful experience. It's great to know that you enjoyed the room, our service, and the convenience of our responsive staff on WhatsApp. We're also glad that our location worked well for your stay. We hope to welcome you back soon!Best regards,Constance CheongFront of House Manager
LeePn
Svit Executive med 2 sovrum
Bodde på dec. 2024
Familj
2 recension
9.5/10
Otroligt
Publicerades 7 mars 2025
Overall good....Just that only one Alma House...located at KimYam Road....
Översätt
Svar från boendet: Dear LeePn, Thank you for your feedback! We're glad to hear that your overall experience was good. Alma House is indeed located on Kim Yam Road, and we hope the location worked well for you during your stay. If you have any other questions or need further assistance, feel free to reach out. We look forward to welcoming you back soon!Best regards,Constance Cheong Front of House Manager
Svar från boendet: Dear LanYY, thank you for your kind message. We are pleased to read that you enjoyed your time at Alma House and look forward to welcoming you back!
Svar från boendet: Good afternoon Guestuser, Thank you so much for sharing this wonderful feedback! We're so happy to hear that your friend and her boyfriend enjoyed their stay at Alma House. This means alot to us. We hope to host them (and you) again soon!Thank you very much and have a great day ahead!Best regards,Constance CheongFront of House Manager
Svar från boendet: Dear Lioncia,Thank you for sharing your feedback regarding your recent stay. We truly appreciate you taking the time to bring this to our attention.Please rest assured that we will investigate the issue you mentioned and take the necessary steps to address it. Your experience is important to us, and we strive to ensure that every guest has a pleasant stay.If you have any further details or concerns you’d like to share, please feel free to reach out. We value your input and hope to have the opportunity to welcome you back in the future.Best regards,Constance Cheong
Svar från boendet: Dear Guest User, Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the cleaning schedule not being carried out as expected. We understand how important timely housekeeping and laundry services are, and we will review our processes to ensure better communication and punctuality moving forward.We’re glad to hear that you found our location convenient, though we appreciate your comments regarding the pricing. Your feedback is valuable as we strive to improve our guests’ experience.Thank you again for staying with us, and we hope to have the chance to welcome you back for a more seamless stay.Best regards,Constance Cheong Front of House Manager
Svar från boendet: Good morning Guest User, Thank you for your valuable feedback! We're glad to hear that you enjoyed the amenities. It's great to know you found the room spacious and appreciated our service. We understand the transportation situation and will certainly look into ways to make it more convenient for guests. Thank you for recommending us, and we hope to welcome you again in the future!In the meantime, should you require any further assistance please do not hesitate to reach out to us. Thank you very much and have a great day! Best regards,Constance CheongFront of House Manager
Svar från boendet: Dear Ican, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and it’s always a pleasure to know that our efforts contributed to your positive experience.We look forward to welcoming you again the next time you're in the area. Please don't hesitate to reach out if there’s anything we can assist with in the future.Best regards, Constance CheongFront of House Manager
Svar från boendet: Dear Guest User,Thank you so much for your kind words! We are truly delighted to hear that you enjoyed your stay with us. It was a pleasure having you, and we hope you had a memorable experience.We look forward to welcoming you back the next time your travels bring you to our area. Please don’t hesitate to reach out if there’s anything we can assist you with in the future.Warm regards,Constance Cheong Front of House Manager
Gästanvändare
Studio
Bodde på aug. 2024
Affärsresenärer
4 recension
10.0/10
Enastående
Publicerades 26 sep. 2024
衞生:乾淨
環境:不錯
服務:很好
Översätt
Svar från boendet: Dear Guest User, Thank you very much for your ratings. Your feedback means a lot to our team, and we can't wait to welcome you back soon! If you have any suggestions or special requests for your next visit, feel free to share!Best regards, Alma House Team
7haoxingqiu
Studio
Bodde på sep. 2024
Affärsresenärer
43 recension
6.0/10
Publicerades 30 okt. 2024
比較新,服務較差
Översätt
Svar från boendet: Dear 7haoxingqiu, I hope this message finds you well. I want to extend our heartfelt apologies for the experience you encountered during your recent stay with us. We take guest feedback very seriously and are committed to ensuring that every visit is enjoyable.To better understand the issue you faced, we would greatly appreciate any additional details you can provide. Your insights will help us investigate the matter thoroughly and take the necessary steps to prevent similar occurrences in the future. Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to restore your faith in us. Please feel free to reach out to us. Thank you very much and have a great day!Warm regards,Constance CheongFront of House Manager