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Verifierade recensioner
Läge och interiör4.3
Bekvämligheter3.9
Service4.4
Renlighet4.3
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Alla recensioner(177)
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Utmärkt vistelse!(37)
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Negativa recensioner(7)
Anonym användare
Superior-dubbelrum
Bodde på apr. 2023
Res med vänner
4 recension
1.5/5
Publicerades 7 maj 2023
Ett hotell med mycket gamla faciliteter är inte värt att spendera pengar att bo på. Rummet är väldigt litet
KälltextÖversatt av Google
Svar från boendet: Kära gäst, Som en av de mest tätbefolkade städerna i världen är det ont om mark här och därför erbjuder de flesta budgetboende inte stora rum. Du kan vara säker på att våra rum är mycket konkurrenskraftiga i samma marknadssegment och erbjuder det bästa värdet för pengarna, vilket många av våra återkommande gäster har uppskattat. Med vänlig hälsning, RolandGuest Experience Executive
Aaa0177042389
Superior-dubbelrum
Bodde på apr. 2023
Par
1 recension
2.0/5
Publicerades 31 juli 2023
Dålig hygien
Faciliteter: Fortfarande
KälltextÖversatt av Google
Svar från boendet: Kära gäst, Tack för att du valde att bo hos oss. Vårt hotell upprätthåller en regelbunden och sträng rutin för städning. Icke desto mindre uppskattar vi din feedback som ger oss möjlighet att ytterligare förbättra våra hushållningsstandarder. Hotellteamet ser fram emot att stå till tjänst för dig igen. Med vänlig hälsning, RolandGuest Experience Executive
NikkoLab
Superior-trebäddsrum
Bodde på aug. 2024
Res med vänner
72 recension
4.5/5
Utmärkt
Publicerades 25 sep. 2024
This room is just perfect for friends. Just had a problem with the AC since its not that cold and the shower pressure is a bit slow. If you’re just looking for a place to sleep this is perfect since it is affordable and has bus stop in front of
Översätt
Svar från boendet: Dear Guest,Thank you for leaving a positive review for Fragrance Hotel Balestier! Please approach our colleagues at the frontdesk for any issues in your rooms and they will make sure that you may have a comfortable rest. We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,JanetGuest Experience Executive
Taty Kamarudin
Superior-trebäddsrum
Bodde på nov. 2024
Familj
1 recension
4.2/5
Mycket bra
Publicerades 16 jan. 2025
Booked the hotel to attend a conference in NTU. The hotel was just 10 - 15 min away from the venue. Stayed in for 4 nights with my husband and 2 boys. They were happy. It was just the damaged tv screen that bothered us.
Översätt
Svar från boendet: Dear Taty,Thank you for the positive review for Fragrance Hotel - Balestier.It is a pleasure to learn that our hotel is your accommodation choice when visiting Singapore for your conference. Our hotel is very well located and convenient for travellers with our close proximity to many eateries, public transport and amenities.The faulty TV has been replaced upon receiving your feedback. Please approach our front desk team for any concerns and the team will ensure that your stay with us remains a comfortable one.It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,JanetGuest Experience Executive
Hoang Long
Superior-dubbelrum
Bodde på dec. 2024
Familj
1 recension
4.2/5
Mycket bra
Publicerades 17 jan. 2025
Decent hotel for the budget price. There are a big hawker center pretty nearby.
Översätt
Svar från boendet: Dear Hoang Long,Thank you for your affirmation of Fragrance Hotel - Balestier.Hearing that you perceived excellent value in your stay with us is wonderful. We are committed to providing a superior experience at a fair price, and we're glad to have hit the mark for you.We hope to have the pleasure of hosting you again soon.Warm Regards,JanetGuest Experience Executive
meydew
Superior-trebäddsrum
Bodde på mars 2024
Familj
2 recension
4.2/5
Mycket bra
Publicerades 27 apr. 2024
a little bit far from city central, but hey it was worth the price. tiny building but there's a local market nearby and a lot of food station there. mini market is next to hotel, bus stop just across the street. the room is small enough but :
clean bed 👍🏻👍🏻
mini fridge 👍🏻
air con 👍🏻👍🏻
bathroom 👍🏻
water heater 👍🏻
BIDET omg! 👍🏻👍🏻
clean towel👍🏻
all the staff were friendly to us 🩵
would recommend this hotel to our friends
Översätt
Svar från boendet: Dear Guest,Thank you for staying with us and spotting a great bargain! We are happy to hear that you had enjoyed our clean bed, complete facilities (bidet, mini fridge, aircon, water heater) and friendly staff team! Our hotel location is indeed very convenient with our close proximity to many eateries, public transport and convenient amenities. We are deeply grateful for your recommendation to your friends and would love to welcome you back again soon!Warm Regards,RolandGuest Experience Executive
Gästanvändare
Superior-trebäddsrum
Bodde på sep. 2024
Res med vänner
1 recension
4.5/5
Utmärkt
Publicerades 16 okt. 2024
Interesting experience to stay in hotel with bunk beds. Strategic location with convenient store right beside and bus stops around which goes to various places. Friendly reception. Room is slightly dusty and toilet cannot be locked but overall worth it.
Översätt
Avamaria
Superior-trebäddsrum
Bodde på sep. 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 3 dec. 2024
The staffs were amazing especially the filipino one. She knows what she’s doing and ready to accommodate our needs.
Översätt
Gästanvändare
Superior-trebäddsrum
Bodde på juli 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 23 aug. 2024
Nice place to stay in SG
Översätt
Svar från boendet: Dear Guest,Thank you for your near perfect rating! It has been such a pleasure to have provided you with a wonderful hotel experience, and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Jessica
Superior-dubbelrum
Bodde på jan. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 27 feb. 2024
Great hotel with affordable rates. We were surprised to receive a welcome surprise for our anniversary as we were not expecting much for a 2 star hotel and yet they go way beyond to make it special.
Thank you to the very accommodating receptionist and staff who are very helpful with our questions and inquiries.
The hotel is very near the bus stops like 1-2 minute walk which is very convenient if your mode of transportation is via bus.
The room is decent, and worth the price as we are not that very particular on the size of the room since we know we'll be out most of the time. There's a tv with HBO channel, hot and cold shower, plus bottled water,coffee and tea can be refilled even everyday upon request
We'll definitely choose this hotel again on our next visit to Singapore.
Översätt
Svar från boendet: Dear Jessica,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. It is always great to learn that our efforts has contributed to a memorable wedding anniversary for you and your husband! We are also pleased that you had enjoyed our cozy and functional rooms and convenient location. We certainly look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
Tigerr
Superior-dubbelrum
Bodde på jan. 2024
Par
13 recension
5.0/5
Enastående
Publicerades 16 feb. 2024
Everything is good. Get a free upgrade, the room came with balcony. Room is clean and spacious, good stay !
Översätt
Svar från boendet: Dear Tigerr,Thank you for leaving a perfect review! It is our pleasure to be able to provide you with a complimentary room upgrade and that you were impressed by our clean and spacious room. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
Anonym användare
Superior-dubbelrum
Bodde på maj 2024
Familj
1 recension
4.2/5
Mycket bra
Publicerades 12 juni 2024
Very accommodating
Översätt
Svar från boendet: Dear Guest,The Hotel Team is humbled and grateful to receive your kind words for our wonderful team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We hope to see you again on your next visit to Singapore!Warm Regards,RolandGuest Experience Executive
SßFÆ
Superior-trebäddsrum
Bodde på dec. 2023
Familj
4 recension
4.7/5
Otroligt
Publicerades 10 jan. 2024
The hotel is great, we travel as a family and it was perfect. Only an issue with the mode of transportation that you need to take bus to the MRT station as it wasnt walking distance. We may need to take the 124 bus from Novena or 145 bus from Toa Payoh. The rest is fine.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore for your family trip! Travelling is very convenient and easy in Singapore with our world class transport system. My colleagues at the Front Desk will be happy to share the best travelling tips in the city! We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive
Anonym användare
Superior-dubbelrum
Bodde på dec. 2023
Familj
1 recension
3.2/5
Publicerades 22 jan. 2024
room is dark, stains on bed sheet, kettle is not cleaned, smelly room
Översätt
6/10
Svar från boendet: Dear Guest,We are surprised to learn of your feedback. It is the policy of the hotel to remove and replace all linen (bedsheets, duvet covers, pillowcases and towels) with clean ones upon the check out of every guest. Guests will have fresh and clean linen when they check in. Those that have stubborn stain will be removed from the linen pile. Do share your feedback directly with our Front Desk so that my colleagues can help to inspect and rectify promptly. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive
M. VINOTH
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 30 jan. 2025
The fragrance was a really amazing hotel.
Översätt
Svar från boendet: Dear M. VINOTH,We cannot agree with you more - Fragrance Hotel - Balestier is indeed an amazing hotel, offering excellent hospitality services at economical rates!Thank you for your wonderful compliments and we can't wait for you to visit us again!Warm Regards,JanetGuest Experience Executive