Ibis Styles Singapore on Macpherson

Ibis Styles Singapore on Macpherson recensioner

Ibis Styles Singapore on Macpherson

401 MacPherson Rd, Corner Of Macpherson And, 368125, SingaporeVisa hotellinformation
Ibis Styles Singapore on Macpherson
Ibis Styles Singapore on MacphersonIbis Styles Singapore on MacphersonIbis Styles Singapore on Macpherson
Kontrollera tillgängliga rum för dina resedatum
Vi erbjuder prisgaranti
1 natt

Gästrecensioner

3.8/5
Bra
595 recension
Verifierade recensioner
Läge och interiör3.7
Bekvämligheter3.7
Service3.9
Renlighet3.9
Filtrera efter:
Sortera efter:
Alla recensioner(595)
Positiva recensioner(517)
Recensioner med foton/video(191)
Utmärkt läge(25)
Rummet var litet(23)
Utmärkt pool(17)
Utmärkt för affärsresor(11)
Utmärkt mat(10)
Fin utsikt(6)
Snygg design(5)
Vänlig personal i receptionen(5)
Negativa recensioner(78)
Gästanvändare
Standardrum i queensize
Bodde på dec. 2024
Familj
3 recension
4.5/5
Utmärkt
Publicerades 2 jan. 2025
The staff are very accommodating, friendly and courteous. They are all smiling when attending to our needs.
Översätt
6/20
Svar från boendet: Dear Valued Guest,Thank you for sharing your delightful experience with us! We are overjoyed to hear that our staff's friendly, accommodating, and courteous service left such a positive impression. We strive to make every guest feel welcome, and it’s wonderful to know that their smiles and attention made your stay enjoyable.Your kind words inspire us to continue delivering excellent service. We look forward to the pleasure of welcoming you back soon!Warmest Regards Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson
Visa fler
Mr Rider
Standardrum i queensize
Bodde på jan. 2025
Par
34 recension
5.0/5
Enastående
Publicerades 7 jan. 2025
Nice place to relax. The bed is so comfortable. Clean room. Only if they fix their smart TV. Tried their remote for Netflix but it is not working.
Översätt
6/7
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your experience with us. We’re delighted to know you found our hotel a nice place to relax and enjoyed the comfort of our bed and the cleanliness of the room.We sincerely apologize for the inconvenience caused by the smart TV and the non-functional Netflix remote. Your feedback is important, and we will ensure our technical team looks into this matter promptly to enhance the experience for future stays.We hope to welcome you back soon for an even better experience!Warmest Regards Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson
Visa fler
Anonym användare
Standardenkelrum
Bodde på nov. 2024
Ensamresenärer
10 recension
5.0/5
Enastående
Publicerades 26 dec. 2024
As a solo traveler, I had a great experience at ibis Styles Singapore on Macpherson! The hotel is modern, clean, and offers excellent amenities. The staff was friendly and accommodating, and the location made it easy to explore the city with great transport links nearby. I highly recommend this hotel for anyone visiting Singapore!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your positive experience with us at ibis Styles Singapore on Macpherson! We’re delighted to hear that as a solo traveller, you found our hotel modern, clean, and well-equipped with excellent amenities. It’s also great to know that our team made you feel welcome and that the convenient location enhanced your exploration of the city.Your recommendation means a lot to us, and we look forward to hosting you again during your next visit to Singapore!Warmest Regards Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson
Visa fler
Frankey
Standardrum i queensize
Bodde på okt. 2024
Affärsresenärer
15 recension
4.0/5
Mycket bra
Publicerades 21 okt. 2024
Good and comfortable. Everything works smoothly. The bed is very soft. Crowded a bit. Breakfast is not many choice. But acceptable.
Översätt
Svar från boendet: Dear Frankey,Thank you for sharing your feedback with us! We’re glad to hear that you found your stay comfortable and that everything worked smoothly during your visit. It’s great to know that you enjoyed the soft bed as well.We appreciate your comments about the breakfast variety and will consider them as we continuously strive to improve. We hope to welcome you back again soon for another pleasant stay!Warmest Regards Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson
Visa fler
EP1
Standardtvåbäddsrum
Bodde på dec. 2024
Familj
5 recension
3.2/5
Publicerades 22 dec. 2024
Overall nice stay but the receptionist weren’t responsive
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your thoughts about your stay with us. We’re glad to hear that overall, you had a nice stay. However, we sincerely apologize if you found our reception team less responsive than expected. Your feedback is valuable, and we’ll work on improving our responsiveness to ensure all guests have a seamless experience.We hope to have the opportunity to welcome you back in the future and provide an even better experience.Warmest Regards Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson
Visa fler
Zeny_Z
Standardrum i queensize
Bodde på okt. 2024
Affärsresenärer
4 recension
2.2/5
Publicerades 6 okt. 2024
I recently stayed at ibis Styles Macpherson for a business trip and wanted to share my experience. While the hotel has its strengths, there are several areas that could use improvement. First, the location wasn't particularly convenient for my needs, as the nearby shopping mall appears to be out of service, leaving only a petrol station convenience store within walking distance. This made it challenging to find dining and shopping options. The room design was interesting, with the sink located next to the bed, which was quite unusual. I appreciated the room placement on a higher floor, offering a nice open view. However, I did encounter some cleanliness issues; the bedsheets had stains, and the shower only provided a 2-in-1 shampoo and body wash. Additionally, the water jars provided were insufficient, and I noticed that the lids were not well-maintained. While the reception team was very helpful and accommodating, my room was cleaned only once during my four-day stay. It would also be a great idea for the hotel to advertise the safety of tap water in Singapore to guests, perhaps by placing a sticker in the bathroom. Overall, my experience was decent but not as expected based on the 4-star rating advertised on trip.com, which is actually a 3-star. I hope my feedback is helpful for future guests and the hotel’s improvement.
Visa fler
Översätt
Svar från boendet: Dear Zeny,Thank you for sharing your detailed feedback regarding your recent stay at Ibis Styles Macpherson. We appreciate your insights as they are vital for our improvement.We’re glad to hear that you enjoyed the higher floor view and found our reception team helpful. However, we sincerely apologize for the inconvenience you experienced regarding the cleanliness of your room. Your comments about the cleanliness issues with the bedsheets are concerning, and we will address them with our housekeeping team.Regarding the 2-in-1 shampoo and body wash, we appreciate your suggestion about offering more varied toiletries, as well as promoting the safety of our tap water. We will consider these recommendations to enhance our guests' experience.We strive to provide a comfortable and enjoyable stay for all our guests and hope to have the opportunity to serve you better in the future.Warmest Regards Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson
Visa fler
Anonym användare
Standardtvåbäddsrum
Bodde på sep. 2024
Familj
2 recension
3.5/5
Publicerades 6 okt. 2024
Bathroom had mold. Cleaning is done every 2 days and towels are not offered to changed. Restaurant food wasn't that great. Aside that great location. Excellent service at front desk.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We’re pleased to hear that you appreciated our great location and the excellent service from our front desk team.However, we are truly sorry to learn about the cleanliness issues you encountered, particularly regarding the mold in the bathroom and the infrequent cleaning schedule. This is not the standard we strive for, and we will address these concerns with our housekeeping team to ensure improvements are made.Additionally, we appreciate your feedback about the restaurant food, and we will work to enhance the dining experience for our guests.Thank you again for your valuable feedback, and we hope to welcome you back for a better experience in the future.Warmest Regards Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson
Visa fler
Anonym användare
Standardrum i queensize
Bodde på okt. 2024
Par
5 recension
5.0/5
Enastående
Publicerades 11 nov. 2024
Really very good hotel . Cozy and neat . Staff were friendly and helpful.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for the kind words! We're delighted that you enjoyed the cozy, clean atmosphere and found our staff friendly and helpful. We hope to welcome you back for another great stay!Warmest Regards Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson
Visa fler
Xiuyan
Standardtvåbäddsrum
Bodde på sep. 2024
Familj
5 recension
1.7/5
Publicerades 15 sep. 2024
The first room we got smelled really bad but they agreed to change for us. The other room was cleaner but still had ants. In the bathroom there’s „all in one” instead of shampoo, conditioner and shower gel and they don’t provide bathrobes even tho it’s written on the website. The hotel looks so much better in the internet than irl.
Översätt
Svar från boendet: Dear Xiuyan,Thank you for sharing your experience with us. We are truly sorry for the inconvenience caused by the unpleasant smell in your initial room and the presence of ants in the second one. While we’re glad our team was able to provide a room change, we regret that the issues continued and impacted your stay.We apologize for the confusion regarding the amenities, particularly the “all in one” product and the missing bathrobes, which should have been provided as listed on our website. Your comments regarding the difference between the online presentation and the reality of the hotel are taken seriously, and we will work on improving transparency and guest expectations.We appreciate your feedback and will use it to make necessary improvements. We hope to have the opportunity to welcome you back for a much better experience in the future.Warmest Regards       Ragini Devi (Ms)            General Manager          Ibis Styles Singapore on Macpherson 
Visa fler
Anonym användare
Standardtvåbäddsrum
Bodde på okt. 2024
Res med vänner
2 recension
4.0/5
Mycket bra
Publicerades 25 okt. 2024
Good location, near bus stop and convenient shop
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback! We’re glad to know that our convenient location near the bus stop and nearby shops enhanced your stay.We hope to welcome you back for another comfortable and enjoyable visit soon!Warmest Regards Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson
Visa fler
KHAI WAH
Standardrum i queensize
Bodde på aug. 2024
Affärsresenärer
53 recension
4.2/5
Mycket bra
Publicerades 27 aug. 2024
Clean room and strategic location, 10 mins walk to Taiseng MRT station
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your experience! I’m glad to hear that you found the room clean and appreciated our strategic location, just a 10-minute walk from Tai Seng MRT station. We strive to provide both comfort and convenience to our guests, and it’s great to know that we met your expectations.If there’s anything else you’d like to share or if you have any suggestions for improvement, please don’t hesitate to reach out. We look forward to welcoming you back for another enjoyable stay in the future.Warmest Regards       Ragini Devi (Ms)            General Manager           Ibis Styles Singapore on Macpherson 
Visa fler
Anonym användare
Standardenkelrum
Bodde på aug. 2024
Res med vänner
15 recension
5.0/5
Enastående
Publicerades 8 okt. 2024
A good strategic place to stay in Singapore. Will recommend to friend again
Översätt
Svar från boendet: Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that you found our location strategic and that you would recommend us to your friends. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Singapore.Warmest Regards Ragini Devi (Ms) General ManagerIbis Styles Singapore on Macpherson
Visa fler
AJL Family
Standardtvåbäddsrum
Bodde på nov. 2024
Familj
17 recension
3.2/5
Publicerades 30 nov. 2024
It's okay.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for rating your stay with us. We appreciate your feedback as it helps us identify areas where we can improve. If you have any specific suggestions or concerns about your experience, we would love to hear from you to ensure a better stay next time. We look forward to welcoming you again and providing an even better experience. Warmest Regards Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson
Visa fler
Gary
Standardrum i queensize
Bodde på dec. 2024
Par
4 recension
3.5/5
Publicerades 24 dec. 2024
Overall the stay was wonderful. But I was just slightly disappointed because when I checked out at late night. Needed help to bring down a few luggage. The front office ask me to go down bring up the trolley and bring down myself.
Översätt
Svar från boendet: Dear Gary,Thank you for sharing your thoughts with us. We're glad to hear that your overall stay was wonderful. We truly appreciate your feedback regarding the late-night checkout experience. We sincerely apologize for the inconvenience caused when you were asked to bring the luggage trolley down yourself. This certainly doesn't align with the level of service we strive to provide, and we will work with our team to ensure this situation doesn't occur in the future.Thank you once again for your valuable feedback, and we hope to welcome you back soon for an even better experience.Warmest Regards Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson
Visa fler
Jonathan Lee
Standardenkelrum
Bodde på dec. 2024
Affärsresenärer
7 recension
3.0/5
Publicerades 23 dec. 2024
Location certainly could be better but it’s not too far from the downtown and circle lines so can’t complain too much. Rooms only cleaned every other day and not really cleaned. Found ants around the kettle and was often left without a bath mat or towel. Restaurant does good food at lunch and dinner but the breakfast is a bit shoddy. Lovely reception and restaurant staff
Översätt
Svar från boendet: Dear Jonathan,Thank you for sharing your experience with us! We're happy to hear that our reception and restaurant staff were able to provide you with great service, and that you enjoyed our lunch and dinner offerings.We apologize for the issues you encountered with the room cleanliness and the breakfast. Please know that we take your comments seriously and will address them with our team to ensure a better experience for future stays.We value your feedback and hope to welcome you again for a more seamless visit!Warmest Regards Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson
Visa fler
Visa fler