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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter4.0
Service4.1
Renlighet4.0
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Alla recensioner(88)
Positiva recensioner(18)
Recensioner med foton/video(3)
Utmärkt service(6)
Negativa recensioner(4)
Gästanvändare
Det lilla
Bodde på sep. 2024
Ensamresenärer
4 recension
1.0/5
Publicerades 28 okt. 2024
*HONEST REVIEW WITH PHOTOS_ DONT STAY HERE- They now call themselves a co living space not a 4 star hotel?! Make your mind up
0 stars if it wasn’t for Jerrit being nice once hotel realised they’ve had a massive error! Management double charged me due to a miscommunication between *********** and the hotel. It took 4 days of stress , multiple calls and emails to bad unavailable management to get it resolved and the resolution was a refund for funds I shouldn’t have been charged (they refused multiple times) and a $5 laundry token for horrendous service.
Beyond that this hostel pretending to be a hotel is terribly rundown and not as advertised. The pool is a mouldy , shoebox sized that can fit 2-4 people max , is 1m deep, has a unsafe broken light floating and exposed and all accessible by stairs , a smoking area walkway and an area without lights after dark!!! Nothing screams multiple star hotel at all.
Other misleading amenities include an empty gym with Brocken mirrors (not as pictured), smelly dirty communal kitchens with stained cheap furniture/rugs and a smell of old fridges. None of the site is accessible to those with Prams or wheelchairs, everything is steps and the ramps they have are useless to the large plants that block half the paths (used to try make the hostel look nicer or hide something). Even the lobby is multiple steps!
The rooms themselves, accessible via paper thin hallways that you can hear all guests at night (fun for sleeps), have marks, mould and dust all over the room - they are not clean or fresh , holes in the walls from moving lights or doors that aren’t fixed or repaired. They only clean twice a week if you stay there a week or more and that’s if they clean properly at all. The dust behind and under the curtains / bed and skirting boards was disgusting. The bathroom has a sink that wasn’t fixed down and moves, a leaking shower head and such bad shower doors and drains that one shower will turn your bathroom and therefore room into a wet room. Tried to put a shower mat does but pointless given the whole floor gets wet. Aircon was fine for me but for a friend he had to move twice because his wasn’t working, not an easy thing in this hostel. Internet wasn’t strong enough to watch the streaming services from the supplied tv …. POINTLESS and the view from the room was people looking in from a tower and a prison style fence.
Speaking of floors , enjoy walking around on a cheap , uneven vinyl that hasn’t been installed on a flat , level surface. You can feel the bumps and lumps as you walk which is uncomfortable and unsafe. Walking around there was mould and black marks/ dirt on all the walls and as I can see from previous reviews the hotel blames the weather for mould in your room and common areas - weird that I didn’t see anywhere else in Singapore or other friends hotels ? I see you say you paint to fix it so doesn’t that mean the whole needs a paint ASAP ?
Between steps everywhere , lack of basic amenities, misleading or old photos, live EXPOSED lights floating in water , mould visually everywhere and then bad cleaning and management included… if you want to risk staying here that’s up to you but a waste of time and money. It would be comforting if it was cheap but it’s not at ALL.
Photos all to document this disaster of a hostel and I need a chat to booking.con for advertising such misleading information. You’ve been warned ☺️😇
Översätt
6/14
Gästanvändare
Det Extra Stora
Bodde på apr. 2024
Affärsresenärer
7 recension
4.5/5
Utmärkt
Publicerades 17 maj 2024
A lot of buses available. Room was very spacious, equipped with kitchen and washing machine.
However, soundproof was not that great. I was able to hear frequent noise.
Översätt
Aiwan1502
Den Medium
Bodde på aug. 2024
Ensamresenärer
5 recension
5.0/5
Enastående
Publicerades 2 okt. 2024
Second time back at Habyt Cantonment and always a pleasure! Walking distance to Outram park and 100am mall where theres a supermarket. Had a washer dryer in my room, complete with a cooking hob. Always recommending Habyt to colleagues and friends, looking forward to my next return!
Översätt
Bernadette
Det Extra Stora
Bodde på feb. 2024
Par
10 recension
3.5/5
Publicerades 24 juni 2024
It used to be so clean with Hmlet, they just changed the management. I have stayed in this place for months during pandemic but I wasn’t the same when I came back a year after
Översätt
Chris CJ
Det lilla
Bodde på okt. 2024
Par
10 recension
3.7/5
Publicerades 3 dec. 2024
The hotel staff are really friendly!
Översätt
Tang Lap Kuen
Det lilla
Bodde på mars 2024
Affärsresenärer
1 recension
3.7/5
Publicerades 29 apr. 2024
Good Service, Good exprience, but the washing machine & dryer not work well only.
Översätt
TeoJoycelyn
Det lilla
Bodde på nov. 2023
Par
3 recension
5.0/5
Enastående
Publicerades 16 dec. 2023
Had a great stay here - front desk staff were super friendly & welcoming, room was clean & location was superb
Cons - the shower gets flooded really easily & the tv connection wasn’t the best
Översätt
Long Chao
Det lilla
Bodde på juli 2023
Par
1 recension
4.0/5
Mycket bra
Publicerades 18 aug. 2023
The room is a bit small but really clean. The staffs are really helpful.
Översätt
Gästanvändare
Den Medium
Bodde på feb. 2023
Ensamresenärer
2 recension
1.0/5
Publicerades 24 mars 2023
The worst hotel that i have known. Can not return money if you are not satisfied with the service. Clean 4 times 1 day and even will not go to clean when you request.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your recent stay at Hmlet Cantonment.As our property is categorized and marketed as serviced apartments, whereas we differ with hotels in aspects such as location, length of stay, room sizes, cost per night, rooms services availability, amenities and mainly the frequency of Housekeeping services. Nevertheless, we truly appreciate the candid feedback we received and welcome any opportunity to improve, as only through this, we will be able to identify the areas within our organization that require the most attention for further improvements.Our guests’ satisfaction is the reason for our efforts to be better, and it is from those feedback from valued guests such as your good self that spurs us to improve more on the guest experience.On behalf of the team, we look forward to an opportunity to welcome you back in future.Best Regards,Hmlet Cantonment, Guest Experience
Egor
Det lilla
Bodde på jan. 2023
Annat
29 recension
1.5/5
Publicerades 2 maj 2023
Dirty, old, to expensive for this place! We even had blood on walls…. Disgusting! Avoid this place. All the pictures are fake!
Översätt
Gästanvändare
Det lilla
Bodde på jan. 2023
Affärsresenärer
2 recension
2.7/5
Publicerades 5 mars 2023
No water no slippers
Have to take note when staying here. Location a bit alright
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to review your recent stay at Hmlet Cantonment. As our property is categorized and marketed as serviced apartments, whereas we differ with hotels in aspects such as location, length of stay, room sizes, cost per night, rooms services availability, frequency of Housekeeping services and mainly on the amenities. Nevertheless, we truly appreciate the candid feedback we received and welcome any opportunity to improve, as only through this, we will be able to identify the areas within our organization that require the most attention for further improvements. Our guests’ satisfaction is the reason for our efforts to be better, and it is from those feedback from valued guests such as your good self that spurs us to improve more on the guest experience. On behalf of the team, we look forward to an opportunity to welcome you back in future. Best Regards, Hmlet Cantonment, Guest Experience
Anonym användare
Den Medium
Bodde på sep. 2022
Ensamresenärer
12 recension
4.2/5
Mycket bra
Publicerades 15 nov. 2022
Great location, room is nice. Free coffee at the canteen and kitchen is a huge plus for me. Co working space can get a bit too noisy and the rooms are not very sound proof.
Översätt
CloX
Den Medium
Bodde på feb. 2022
Ensamresenärer
2 recension
3.5/5
Publicerades 2 maj 2022
Overall the stay was all right but really not the best.It was ok.
Översätt
Gästanvändare
Det lilla
Bodde på jan. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 17 feb. 2023
Room is clean . Environment is great
Översätt
Svar från boendet: Dear Guest, Thank you for having taken the time to review your recent stay at Hmlet Cantonment Singapore! We are delighted to hear that you had enjoyed your experience with us. We appreciate your support and look forward to another time to welcome you back. Yours sincerely, Hmlet Cantonment
Gästanvändare
Det stora rummet
Bodde på okt. 2022
Affärsresenärer
24 recension
5.0/5
Enastående
Publicerades 18 dec. 2022
很推荐,very nice accommodation!
Översätt
Svar från boendet: Dear Guest, Thank you for having taken the time to review your recent stay at Hmlet Cantonment Singapore!We are delighted to hear that you have enjoyed your experience with us.We appreciate your support and your recommendation and it would be our pleasure to welcome you once again.Yours sincerely, Hmlet Cantonment