Citadines Rochor

Citadines Rochor recensioner

Citadines Rochor

2 Serangoon Rd, 218227, SingaporeVisa hotellinformation
Citadines Rochor
Citadines RochorCitadines RochorCitadines Rochor
Kontrollera tillgängliga rum för dina resedatum
Vi erbjuder prisgaranti
1 natt

Gästrecensioner

4.4/5
Mycket bra
598 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.4
Service4.4
Renlighet4.5
Filtrera efter:
Sortera efter:
Alla recensioner(598)
Positiva recensioner(566)
Recensioner med foton/video(154)
Praktiskt läge(92)
Lätt att ta sig runt(75)
Nära tunnelbana(51)
Många bekvämligheter(21)
Utmärkt för affärsresor(20)
Utmärkt pool(20)
Snygg design(11)
Fantastisk rumslayout(6)
Negativa recensioner(29)
LaLa9090
Rum Premier med 1 sovrum
Bodde på dec. 2024
Familj
10 recension
5.0/5
Enastående
Publicerades 25 jan. 2025
Super grateful to stay here for one night, reasonable price, clean swimming pool with best view ever in the city area, nice layout and design for all the facilities of the hotel! It’s very convenient for you to go everywhere in town , near Bugis, and little India MRT station! Specious space for living room, bedroom and bathroom! Amazing service of the staffs at the lobby, they even have surprise my son with a birthday cake! Will recommend for friends and relative visit and stay in future.
Översätt
6/10
Svar från boendet: Dear LaLa9090, -- Greetings from Citadines Rochor! Thank you for choosing our serviced residence for your recent holiday in Singapore and for letting us know you found your stay to be of good value, and you liked the ambiance of the apartment you stayed in. –- We are heartened to learn you found our central location with easy accessibility to many eateries and public transport options convenient and ideal for exploring our city-state. –- All of us are truly humbled and grateful for your lovely compliment for our team’s service as it inspires us to always provide the highest level of service in our industry and fuels our passion to serve. Thank you for making everyone feel valued too! -- We are truly grateful for your high recommendation for our serviced residence. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness and valued trust. -- All of us sincerely thank you for giving us the great pleasure to have been of service to you, and all of us earnestly look forward to welcoming you back. -- We are at your service, and we wish you well. -- Kind regards, -- The management of Citadines Rochor Singapore
Anonym användare
Studio Premier
Bodde på jan. 2025
Par
2 recension
1.0/5
Publicerades 24 feb. 2025
bs hotel that did not say we needed to have a physical ic to check in.
Översätt
Svar från boendet: Greetings from xxx Citadines Rochor Singapore. -- Thank you for sharing your feedback with us. We sincerely apologise for any inconvenience caused by the requirement to present a physical passport or identification card during the check-in process. -- Due to a recent update of the Ctrip and Trip.com websites, we note that the information about this requirement was accidentally omitted. -- Following your feedback, we are currently working with our partners to reinstate this important information on the Trip.com and Ctrip websites to ensure that all future guests are aware of this requirement. -- We appreciate your understanding and patience as we address this issue. -- Thank you for bringing it to our attention, and we hope to have the opportunity to welcome you back in the future for a seamless and enjoyable stay. -- Best regards, -- The management of Citadines Rochor Singapore
henri
Dubbelstudio
Bodde på okt. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 26 nov. 2024
Great location. Next to Rochor MRT station. Lots of amenities : safe, iron, fridge, microwave, stove, pot&pan, crockery, etc. Nice pool, gym. Clean also.
Översätt
Svar från boendet: Dear Henri, --Greetings from Citadines Rochor Singapore and thank you for choosing our serviced residence for your recent holiday in our city-state. --- It is wonderful to know that you liked the ambiance and cleanliness of the room assigned to you and found our location convenient, being very close to Rochor MRT station and various attractions, and we are also pleased that you appreciated the proximity to Tekka Food Center, ensuring you had easy access to a variety of food options. --- Your satisfaction is important to us, and we are delighted that you enjoyed your stay with us. We strive to provide a comfortable and enjoyable experience for all our guests. ---Thank you once again for your positive rating. We hope to have the opportunity to welcome you back for another memorable stay in the future. --- We are at your service, and we wish you well. – Best wishes, -- The management of Citadines Rochor Singapore
Aileen
Dubbelstudio
Bodde på okt. 2024
Ensamresenärer
4 recension
4.7/5
Otroligt
Publicerades 4 dec. 2024
I was very happy to stay at the hotel. i asked for a top level room & the hotel made that possible. The staff was very kind and the room very clean. Had a city view. Would book again.
Översätt
Svar från boendet: Dear Aileen, --Greetings --Thank you for your valued support for Citadines Rochor Singapore. ---All of us are delighted you had another wonderful stay with us, and you liked the ambiance and cleanliness of the apartment you stayed in. –We are truly grateful for your heartwarming compliment for our team’s service, and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you for making our team members feel valued too! ---It brings us much joy to learn you are returning to stay with us again and we sincerely thank you for your valued trust. We will do all we can to deserve your valued support. --Thank you for giving us the great pleasure and privilege to have been of service to you. –We earnestly look forward to welcoming you back soon. ---We are at your service, and we wish you well. --Kind regards, --The management of Citadines Rochor Singapore
Olo The Traveller
Dubbelstudio
Bodde på okt. 2024
Par
4 recension
4.5/5
Utmärkt
Publicerades 14 dec. 2024
The hotel is well Located and new. It’s a hassle to take lift up and change lift. Rooms are pretty nicely sized. Cleaners.
Översätt
Svar från boendet: Dear Valued Guest,--Greetings! Thank you for choosing our centrally located serviced residence and for taking time to review your experience staying with us. –We are delighted you enjoyed your stay and you found our strategic location with proximity to many eateries, tourist attractions and public transport options convenient and ideal for exploring our city-state.--We apologise for any inconvenience caused to you by the lift access to our residence and apartments. --Please allow us to share as our guests’ safety and security are of utmost priorities to us, we planned the lift accesses in this manner as an added security measure so our team can monitor the situation whereby only bona fide guests and their visitors can access the levels of apartments as these guests will have to pass the reception area before taking the lifts to their apartments. We seek your kind understanding in this matter and we truly hope this matter will not deter you from staying with us again. ---Thank you for giving us the great pleasure of servicing to you and all of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. ---Kind regards, --The Team from Citadines Rochor Singapore
Gästanvändare
Dubbelstudio
Bodde på sep. 2024
Affärsresenärer
4 recension
4.7/5
Otroligt
Publicerades 29 okt. 2024
Night staff Ravin was pretty rude at check-in. Others are so far amazing. Love the Starbucks machine at the lobby. The apartment style layout and a features are conducive for remote working and extended stays. Very much appreciate the self launder facilities. Would absolutely stay again.
Översätt
Svar från boendet: Dear Valued Guest, ---Greetings and thank you for taking the time to review your stay with us. ---We are delighted you had an enjoyable and comfortable stay with us, and you liked the ambiance and spaciousness of the room at the boutique hotel you stayed in and our facilities. –We sincerely apologise for any disappointment and inconvenience you may have experienced with the night staff. It is always our wish our team members extend friendly and helpful service to all our guests, and we assure we will be conducting a thorough investigation and we shall counsel our team member concerned and place him under close monitoring until marked improvements have been realized. We truly appreciate your valuable feedback on the service extended by our team as it is essential in educating our staff about good and bad service, and we shall ensure your feedback will be given to all. ---Thank you for choosing to stay with us, and we look forward to welcoming you back. ---Best regards, --The Team from Citadines Rochor Singapore
Gästanvändare
Studio Executive
Bodde på aug. 2024
Familj
22 recension
5.0/5
Enastående
Publicerades 26 sep. 2024
Second time staying. Very nice gesture by the hotel for F1 stay. The hotel is very clean and near eating places. Will come back if have chance.
Översätt
Svar från boendet: Dear Valued Guest, ---Thank you for sharing your perfect-rated review and for choosing to stay with us for the second time. ---We are delighted to hear that you enjoyed the welcome token for your F1 stay and found our serviced residence very clean and conveniently located near eating places. ----Your kind words are greatly appreciated and serve as wonderful encouragement for our team. ---We look forward to welcoming you back for another enjoyable stay if you have the chance to visit us again. ---Best regards, ---The management of Citadines Rochor Singapore
KADHIRVELAN
Dubbelstudio
Bodde på aug. 2024
Affärsresenärer
190 recension
5.0/5
Enastående
Publicerades 25 sep. 2024
Service good Staff good Cleanliness & Hygienic as expected
Översätt
6/20
Svar från boendet: Dear KADAN, ---Thank you for sharing your perfect-rated review. ---We are thrilled to hear that you had a positive experience with our service, staff, and the cleanliness of our serviced residence. ----Your kind words are greatly appreciated and serve as wonderful encouragement for our team to continue delivering exceptional service. ---We look forward to welcoming you back for another enjoyable stay in the future. ---Best regards, ---The management of Citadines Rochor Singapore
Acon Kung
Dubbelstudio
Bodde på aug. 2024
Par
20 recension
5.0/5
Enastående
Publicerades 20 sep. 2024
Very good hotel, the location is very good, it is very convenient to live here, 100 meters away is the subway station, and Little India is at the door. I will stay here next time
Översätt
6/7
Svar från boendet: Dear Acon Kung, ---Thank you for sharing your perfect-rated review! ---We are thrilled to hear that you found our serviced residence very good and conveniently located. ----It is wonderful to know that you appreciated the proximity to Rochor MRT station and the vibrant Little India neighborhood. ---We are delighted that you plan to stay with us again on your next visit, and we look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Citadines Rochor Singapore
Jetracord
Studio Executive
Bodde på jan. 2025
Par
2 recension
3.2/5
Publicerades 25 feb. 2025
I arrived at night so I met night staff, His attitude was so rude even he forgot to give me power card and he doesn’t even say sorry. One more he ignored my asking while I try to clear some information! But when I checked out, morning staffs are ever helpful and professional.
Översätt
Svar från boendet: Dear Jetracord, -- Greetings and thank you for your review on your stay experience with us. -- We deeply regret to learn you have been dissatisfied with the service provided by a member of our night team during your check-in and we are truly sorry for the disappointment caused to you. -- Please allow us to assure you our management is very concerned as it is always our sincere wish to ensure our team always provides friendly and helpful service. We truly appreciate your feedback and following your feedback, our Guest Service management team will investigate and counsel our team member concerned. -- In addition, we would like to assure you we shall be engaging our team member concerned in more training so they can provide the high level of service we want to provide at The Ascott Limited's serviced residences and hotels. – Despite the detraction, we are thrilled that our morning staff made a positive impact with their helpful and professional service during check-out.and we appreciate your recognition of their efforts. – We truly appreciate your valuable feedback on the service extended by our team as it is essential in educating our staff about good and bad service, and we shall ensure your feedback will be given to all. -- Thank you for giving us the great pleasure and privilege of hosting you at our serviced residence, and we do hope to welcome you back in the future. –- -- Kind regards, -- The management of Citadines Rochor Singapore
Ahsoka Traveller
Dubbelstudio
Bodde på aug. 2024
Familj
32 recension
5.0/5
Enastående
Publicerades 9 sep. 2024
Nice hotel. Very cold aircon. Didn’t try breakfast but got Starbucks machine at lobby.
Översätt
Svar från boendet: Dear Ahsoka Traveller, ---Thank you for sharing your perfect-rated review. ---We are delighted to hear that you enjoyed your stay at our serviced residence and appreciated the very cold air conditioning in your apartment. ----It is great to know that you noticed the Starbucks machine in the lobby, even though you did not try the packed "Grab and Go" breakfast. ---Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant stay. ---Best regards, ---The management of Citadines Rochor Singapore
Anonym användare
Dubbelstudio
Bodde på juli 2024
Par
5 recension
5.0/5
Enastående
Publicerades 3 okt. 2024
I had a wonderful stay at Catadine’s Hotel. The staff was friendly and attentive, making check-in smooth. My room was spacious, clean, and offered a beautiful view. The hotel’s location was convenient for exploring nearby attractions. Overall, a great experience, and I highly recommend it for a comfortable and enjoyable stay!
Översätt
Svar från boendet: Dear Valued Guest, --Thank you for sharing your perfect-rated review! --We are thrilled to hear that you had a wonderful stay at Citadines Rochor. It is delightful to know that our friendly and attentive team members made your check-in smooth and that you found your apartment spacious, clean, and with a beautiful view. ----We are also pleased that you enjoyed our convenient location for exploring nearby attractions. ---Your high recommendation means a lot to us, and we look forward to welcoming you back for another comfortable and enjoyable stay. ---Best regards, ---The management of Citadines Rochor Singapore
Gästanvändare
Dubbelstudio
Bodde på jan. 2025
Par
2 recension
4.0/5
Mycket bra
Publicerades 9 feb. 2025
Rate overall 4.5 excellent 😉 Improvement: - call reception.. always busy.. good u hv WhatsApp chat.. it helps - Replenish of toiletries like tissue box, comb etc. - Good to have a laundry bag - While washing Sink at the entrance, water will flow to the side, the Top will get wet. - Complimentary carpark wil b great. - Shutter bus wil b good So far, the service is great 👍
Översätt
Svar från boendet: Dear Valued Guest, --- Greetings!Thank you for choosing Citadines Rochor for your accommodation during your recent holiday in our city-state and sharing your thoughts about your stay with us. --- We deeply regret to learn you did not fully enjoy your stay at our serviced residence and we are sorry for the disappointment and discomfort caused to you by the various matters you have kindly shared. –We would like to assure you we have taken note of your feedback and our respective department managers will investigate and ensure that this inopportune incident remains an isolated case, and we will counsel our team members concerned. –All of us sincerely hope the distractions you experienced during your recent stay will not deter you from staying with us again as we will improve in the areas we lack. –We earnestly look forward to welcoming you back as we truly want to create a better stay experience for you. --- We are at your service, and we wish you well. –Kind regards, --- The management of Citadines Rochor Singapore
Anonym användare
Dubbelstudio
Bodde på juli 2024
Familj
11 recension
5.0/5
Enastående
Publicerades 13 aug. 2024
Room of 20 meter square has enough space for 2 luggages, but the double bed is small. Room is clean and hotel service is good. Very near to Rochor and Little India mrt stations, 3 min walk from Rochor station. Room has small pantry which is very good, and hotel lobby has a common kitchen. One station from Bugis mrt station where a lot of restaurants and shops and malls, very convenient location.
Översätt
Svar från boendet: Dear Valued Guest, ---Thank you for sharing your perfect-rated review! ---We are pleased to hear that you found the apartment spacious enough for your needs and appreciated its cleanliness and our team's good service. ----It is great to know that you found our location very convenient, being close to both Rochor and Little India MRT stations, as well as just one station away from Bugis MRT station with its many restaurants, shops, and malls. ---We are glad you enjoyed the small pantry in the apartment and the communal Residents' Kitchen in the lobby. ----We look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Citadines Rochor Singapore
K Travels
Rum Studio
Bodde på juli 2024
Ensamresenärer
38 recension
4.5/5
Utmärkt
Publicerades 7 aug. 2024
This hotel is located in Little India area, with a great selection of Indian, Pakistani and Bangladeshi restaurants. During the weekend, it’s very crowded with ethnicity, as a street photographer this place is one of my favorite places in Singapore. Hotel itself is relatively nice, room is tiny but has everything you need for a short stay, pool, laundry & community kitchen is great too.
Översätt
Svar från boendet: Dear K Travels, ---Thank you for sharing your wonderful review! ---We are delighted to hear that you enjoyed our serviced residence's location at the edge of Little India, with its great selection of Indian, Pakistani, and Bangladeshi restaurants. It is fantastic to know that you found the area vibrant and perfect for street photography. ----We are pleased that you found our serviced residence relatively nice and well-equipped for a short stay. ----Your kind words about our pool, laundry, and community kitchen are greatly appreciated. ---We look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Citadines Rochor Singapore