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Verifierade recensioner
Läge och interiör8.1
Bekvämligheter7.5
Service8.0
Renlighet7.9
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Negativa recensioner(117)
Gästanvändare
Trebäddsrum
Bodde på mars 2025
Familj
2 recension
7.0/10
Publicerades 17 apr. 2025
Room is clean but no slippers inside. Floor is dirty when bed moved. Not providing bottled water anymore
Breakfast included not worth it and on ll y served for short period.
Översätt
Svar från boendet: Thank you for sharing your feedback. We’re glad to hear that you found the room clean, but we sincerely apologize for the issues you encountered regarding the missing slippers, cleanliness of the floor, and breakfast service. We understand how these factors can impact your experience, and we’ll address them with our team for immediate improvement.We also appreciate your input on bottled water and breakfast timing. Your comments will help us enhance our guest experience moving forward.We hope to have the opportunity to welcome you again for a better stay.
Gästanvändare
Superior-dubbelrum
Bodde på feb. 2025
Par
2 recension
10.0/10
Enastående
Publicerades 19 mars 2025
I would like to thank value hotel....bcz the room view was amazing i requested I want the upper level they accept my request then they give me a 9 floor it was amazing...cleaning was superb thank u so much for fulfilling our wish...
Översätt
Svar från boendet: Thank you so much for your kind words! We’re thrilled to hear that you had a perfect stay and enjoyed the amazing room view. It was our pleasure to accommodate your request for a higher floor, and we're glad you appreciated the cleanliness and service. Your satisfaction means the world to us, and we look forward to welcoming you back soon!
faisty
Superior-tvåbäddsrum
Bodde på jan. 2025
Ensamresenärer
3 recension
8.0/10
Mycket bra
Publicerades 16 feb. 2025
Location was ok , got bus station. Mrt is a bit further. Nearer mrt is novena or toa payoh.
Ac is not working well and was leaking water too, but can't complain much for the price you pay for. Just a Quick sleep and go if on budget. Got a decent size swimming pool and also a gym room . Few eateries around .
Översätt
Svar från boendet: Thank you for your feedback! We're glad you found the location convenient, with the bus station nearby, and we appreciate your understanding about the MRT distance. We apologize for the issues you experienced with the air conditioning, and we’ll look into it to ensure better comfort for future guests. It's great to hear you enjoyed the pool and gym, as well as the nearby eateries. We hope to welcome you back for a more comfortable stay next time!
Jason
Standarddubbelrum (utan fönster)
Bodde på nov. 2024
Ensamresenärer
3 recension
7.5/10
Publicerades 5 jan. 2025
No free parking though ad shows that
Parking is $2/hr & $10 for 24hr
No MRT nearby
Pub and convenience store downstairs
Tourist hotel
Extremely poor sound proofing, you'll feel it at 11pm or 6am when u need sleep the most and you'll know the rest of your neighbours just woken up and starts their noisy conversations
No bedside power points for phone charging
No fridge
Clean & functional room
Size good for 1 pax, cramp for 2 pax, do not try for more than 3 pax
Översätt
Svar från boendet: Thank you for taking the time to provide such detailed feedback. We appreciate your honesty and are glad to hear that you found the room clean and functional. We also value your comments on the areas where we can improve, such as parking, soundproofing, and room amenities.We apologize for any inconvenience you experienced during your stay, particularly with the noise levels and the lack of certain amenities. Your feedback is crucial for us to identify and address these issues to enhance our guests' experience.Thank you for choosing Value Hotel Thomson. We hope to have the opportunity to welcome you back and provide a more comfortable and satisfactory stay in the future.
Cielo Fortuna
Standarddubbelrum (utan fönster)
Bodde på apr. 2025
Ensamresenärer
4 recension
10.0/10
Enastående
Publicerades 5 maj 2025
Great eprnce
Översätt
Svar från boendet: Thank you for your perfect rating! We're thrilled you had a great experience and truly appreciate your support. Hope to see you again soon!
Marvin@Melly
Superior-dubbelrum
Bodde på okt. 2024
Par
9 recension
5.0/10
Publicerades 14 feb. 2025
Too bad. Room not attractive, old paint colour. Room was not cleaned, very dusting, spiders web can be seen clearly all around corners. Air conditioning not well. Bad experience
Översätt
Svar från boendet: Thank you for sharing your feedback. We're truly sorry to hear about your experience and sincerely apologize for the cleanliness issues and the discomfort with the air conditioning. This is not the standard we strive for, and we appreciate you bringing these concerns to our attention. We will address the cleaning and maintenance issues promptly to ensure a more comfortable stay for our future guests. We hope you’ll consider staying with us again, and we’ll make sure to provide a much better experience next time.
Gästanvändare
Standarddubbelrum (utan fönster)
Bodde på jan. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 20 feb. 2025
I always want the pool it’s so amazing
Översätt
Svar från boendet: That's awesome to hear! We're so glad you enjoy the pool! It's definitely a great way to relax and unwind. We hope you get to enjoy it again during your next visit!
TinaKris
Superior-tvåbäddsrum
Bodde på apr. 2025
Par
1 recension
7.0/10
Publicerades 5 maj 2025
Aircon sucks. It didnt even get colder during our whole stay. Its colder in the corridors compare to our room.
Översätt
Svar från boendet: Thank you for your feedback. We're glad you appreciated the surroundings and room cleanliness, but we're very sorry to hear about the air conditioning issue during your stay. That’s certainly not the experience we want our guests to have.We’ll have our maintenance team look into this promptly to ensure better comfort for future stays. Your comments are valuable to us, and we hope to have the opportunity to welcome you back for an improved experience.
Gästanvändare
Superior-tvåbäddsrum
Bodde på apr. 2025
Ensamresenärer
2 recension
7.0/10
Publicerades 4 maj 2025
Room was ok if you like staying in an overpriced broom closet
Tv was terrible, noisy out in the hallway
Overpriced for what it was
Won't be back
Översätt
Svar från boendet: Thank you for your honest feedback. We're sorry to hear that your stay did not meet your expectations, particularly regarding the room size, noise levels, and overall value. We understand how these factors can affect your comfort, and we regret any inconvenience caused.Your comments about the TV and pricing have been noted and will be reviewed with our team. While we're glad you found our amenities and service satisfactory, we’re disappointed we couldn’t deliver a better overall experience.
Gästanvändare
Standarddubbelrum (utan fönster)
Bodde på apr. 2025
Par
8 recension
5.0/10
Publicerades 5 maj 2025
Was allocated a room with dirty towels, no kettle, no glass or cups, worn out pillows. Looks as though we were not welcome. Will avoid this place in future.
Översätt
Svar från boendet: Thank you for taking the time to share your experience. We sincerely apologize for the shortcomings you encountered during your stay. What you described does not reflect the standards we aim to provide, and we regret that you felt unwelcome.Your feedback regarding the cleanliness, missing amenities, and room condition has been shared with our housekeeping and operations teams for immediate review and improvement. We truly value your input and are committed to making necessary changes.We hope you might consider giving us another opportunity in the future to provide a better experience.
Gästanvändare
Standarddubbelrum (utan fönster)
Bodde på sep. 2024
Familj
2 recension
10.0/10
Enastående
Publicerades 26 okt. 2024
. I highly recommend this hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff.
Översätt
Svar från boendet: Thank you for your fantastic review! We are thrilled to hear that you had such a positive experience with us. Your kind words about our clean and comfortable rooms, top-notch amenities, and attentive staff mean a lot to us.We truly appreciate your recommendation and look forward to welcoming you back for another exceptional stay.
JoanSophia
Superior-tvåbäddsrum
Bodde på sep. 2024
Res med vänner
24 recension
10.0/10
Enastående
Publicerades 14 okt. 2024
Value hotel thompson is a budget friendly hotel with a very good services and good staff.
I would recommend this hotel especially those 1st timer who wants to travel in singapore
Översätt
Svar från boendet: Thank you for your wonderful review! We’re so glad to hear that you had a pleasant stay at Value Hotel Thomson. It's great to know that our services and staff met your expectations. We truly appreciate your recommendation, especially for first-time visitors to Singapore.We look forward to welcoming you again in the future for another memorable stay!
Gästanvändare
Superior Plus-rum
Bodde på mars 2025
Familj
2 recension
9.0/10
Utmärkt
Publicerades 10 apr. 2025
Check-in was easy. Room was clean. There is plenty of parking in the hotel. It's charged though, I think around sgd2 per hour but up to max of sgd10 per entry. So if you go in and out it's expensive. Staff were friendly and convenient location with stores nearby.
Översätt
Svar från boendet: Thank you for your thoughtful review! We're glad to hear that check-in was easy, the room was clean, and you enjoyed the friendly service. We also appreciate your feedback about the parking fees and will take it into consideration for future improvements.It’s great to know that the location and nearby stores were convenient for you. We look forward to welcoming you back soon!
mikechang829
Superior-dubbelrum
Bodde på mars 2025
Ensamresenärer
82 recension
10.0/10
Enastående
Publicerades 7 apr. 2025
The hotel is located at the corner of Thomson Road and Balestier Road. There's many shops and restaurants nearby if you are looking for something to eat and visit.
Översätt
Gästanvändare
Standarddubbelrum (utan fönster)
Bodde på jan. 2025
Ensamresenärer
1 recension
9.0/10
Utmärkt
Publicerades 1 mars 2025
Overall okay
Översätt
Svar från boendet: Thank you for sharing your feedback! We're glad to hear that your stay was overall okay. If there's anything specific you'd like to suggest for improvement, we'd love to hear it. We hope to have the opportunity to welcome you back in the future!