voco Orchard Singapore, an IHG Hotel

A little hiccup upon checking in. But solved diligently by Narin and the Lady manager. Thank you for being accomodating and understanding!! Upon knowing I have my 3 yg children with 1 ASD. Got a gift for all 3 kids, and we had a good time at the bathtub. DEFINITELY, A MEMORABLE WEEK FOR US FOR HOTEL HOTEL ARD ORCHARD ROAD.

First time trying this hotel, the check in was smooth and the staff was very helpful. The carpark was full that day and there wasn’t any place for us to park, I approached the staff to check if them if there is other solutions or not. She( not sure if I rem the name correctly - MIA) was very friendly, she helped me to check with her colleague and managed to get me a complimentary coupon from forum shopping mall. Thanks for taking the extra mile. The room itself was okay. There is afternoon tea from 2 to 4pm and evening cocktail from 530 to 730pm. There was a food menu so we wasn’t given option to choose what we want. The quality of the food was good however I felt the selections were limited and everyone is okay with certain food. Hopefully they will come out with more options for people to choose instead. Breakfast was okay too. Oh yah they actually decorated the room as it was meant to be a birthday celebration for my partner. Appreciate :)

On 11 January 2025, we celebrated my mother’s 93rd birthday at the Voco Hotel. Our experience was pleasant and memorable, and I shared it with my mother and sister. The hotel has a warm and cozy atmosphere and is conveniently located near the shopping center on Orchard Road, making it easy for us to explore on foot. The staff was friendly and helpful, and I would like to acknowledge Mr. Ismail, who assisted us during check-in specifically. His service was exceptionally excellent, and we were genuinely impressed. We loved the perfect location and the warm welcome we received. We plan to return for another staycation in June 2025.

Interior design of the room was a bit dated, especially the bathroom. Service was fine and room was generally clean

This hotel is really ideal for solo traveller like myself. Love its location and proximity to everything. Their staff were most helpful to ask me if help was required. The room is spacious. Bed was comfy. Will go back soon.

The hotel is located almost on the end of Orchard rd. So its not far yet not exactly at the heart of Orchard rd either. The hotel is very average in every sense. so if your budget allows it and you want somewhere between orchard and tanglin, you may consider this hotel.