Heritage Collection on Arab - Mobile App Check-In

Our stay was great! The location was incredibly convenient, with the Sultan Mosque, numerous restaurants, and souvenir shops just a short walk away. The Bugis subway station is also nearby ~10 min walk, making it easy to explore the city. We booked a loft with a balcony, which was enough space for two people. The room was clean, well-maintained, and the AC was a lifesaver given Singapore's hot climate. While we didn't use the balcony as much as we'd hoped due to the heat, it was a nice touch. The staff was outstanding! Shannen, Andrew, and Jarwin deserve special recognition for their helpfulness, professionalism and friendly demeanor. Communication with the hotel was excellent. All interactions happened through WhatsApp, with clear instructions provided before check-in. Any questions we had were answered promptly. The free laundry service was a pleasant bonus, and being able to leave our luggage until 6 PM on our departure day was incredibly convenient.

This is a nice hotel located on Arab street. I stayed here two nights, and everything was comfortable. The room is clean although it’s small I had everything I needed. Sometimes I had problems with the internet which staff couldn’t help with but they really wanted to help. Staff is extremely polite and helpful. Thank you Divina, Mae, Shannen, Ryan. If I visit Singapore once more I will definitely choose this place.

Nice area Arab street. 10 minutes walk to the metro. Digital check-in can be a bit challenging but the communcation with Andrew, Ryan and Shannen makes it easier. Room very small but functional. The laundry option is a plus! :)

Great location, beautiful surrounding atmosphere, great staff. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in assisting you with digital check in. THUMB UP!

Pretty good stay. Now value Heritage Collections over similar type hotels like ST Signature. Always near to major attractions, eateries and convenient for me to go for meetings. Only issue for this is the lack of a suitable chair in the room to work. But they did try to look for one, and it kind of fitted into the tight space. Other than that, their staff are very responsive with my requests and concerns. Would stay at their outlets again.

We stayed here for 2 nights. Was assisted by Anna and Jarwin, they were such a great help, from assisting us with the check in codes etc, daily follow ups on further assistance (with great care and details). And I left my stuff in the hotel after the check out, they promptly contacted me to info to retrieve. Room is super clean and comfy. As good as the pictures shown. Location is super close to everything. Will definitely come again to stay here or check out on the other Heritage collection locations. Overall super satisfied with the stay here, in terms of location, space, assistance. Ow ya they have laundry and also dryer facilities as well!!!!