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Läge och interiör4.6
Bekvämligheter4.3
Service4.3
Renlighet4.5
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JamieJ
Unik (Studio)
Bodde på okt. 2024
Ensamresenärer
16 recension
3.7/5
Publicerades 2 dec. 2024
My experience with lyf one north has always been excellent which is why I keep coming back when I need to recharge and rest. Somehow this time it has been an unpleasant and frustrating experience.
It started from the female front desk when I checked in asking for my credit card.
Recall lyf does not have room (meals), f&b or laundry service for us to charge to. Was told “just in case” and no further explanation given.
Requested for extra towel and had to explain its usage. Thank goodness she didn’t ask me to explain the bathroom slippers usage.
Also requested for a quiet room and didn’t expect much as I know lyf might have full occupancy and may not be able to oblige. Just felt thankful and then disappointed that she found me a “very quiet room”. But it was a really “very noisy room”.
-situated in between amphitheater and exterior of kitchen dining area where people gather to chat
-staff constantly uses the blower to ensure leaves stay away from the compound
-room located along corridor for access to kitchen and pool meaning higher traffic
-public bus engine pulling away from the bus stop every few minutes
As far as I know, Iyf’s room at one north is quiet. And somehow this is the one room where all the noises from every possible combination adds up. And the front desk at lyf is not aware of this.
And it doesn’t end there.
I checked out at 7+ am at the front desk and in the afternoon around 1pm got a call from a staff who asked me if I check out as they didn’t receive my check out card. I told him I passed it to one of the female staff at the front counter.
To be fair, none of these ever happened for all the times I have been staying at Iyf but this one time, everything from the start to the end went wrong and added on to my utter frustration with Iyf.
One thing I discovered though, the male staff working at the kitchen area, he was dedicated to his job. Constantly keeping the exterior clean all the time.
And the front desk who served me, though she didn’t get me the “very quiet room”, I could sense her enthusiasm and she even helped a guest extended his check out time which I appreciated her kind gesture. Not every front desk staff would go the extra mile.
Översätt
Svar från boendet: Hi JamieJ-- Greetings from lyf one-north Singapore!-- Thanks for taking the time to give us your feedback about your recent stay, and we are sorry to hear you did not fully enjoy your recent stay with us. ---We sincerely apologise for the shortfalls you have experienced.--We truly apologise for the issues you encountered during your stay, including the inadequate service standards and noise. --We understand how these problems could have significantly impacted your experience.---Please accept our sincere apologies with regards to the lapse in service standards of our lyf guards (front desk staff). As our lyf guards play an integral role and are a big part of the lyf experience, we take feedback very seriously and any information you provide us with will be very useful in ensuring that the necessary retraining efforts are done accordingly. --We have taken your feedback on board and are continuously striving to improve our services and offerings to ensure that your next stay with us is even more comfortable!-- We do understand our Senior lyf guard Sada has reached out to you personally for assistance and to seek consensus on the issues you had experienced. --We hope to have the opportunity to provide you with a better experience in the future.-Our doors are always open, and we look forward to welcoming you back for your next adventure on the 28th Dec. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
saragggggggg
Unik (Studio)
Bodde på okt. 2024
Res med vänner
8 recension
4.2/5
Mycket bra
Publicerades 15 dec. 2024
No daily cleaning which is a real big bummer — esp for long stays. Location is great tho
Översätt
Svar från boendet: Hi saragggggggg,---Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! We’ve got something for everyone in our vibrant, interconnected ecosystem where everything is within reach. With tons of eateries conveniently located at Star Vista, Rochester Mall, Fusionopolis and Galaxis, you will definitely be spoilt for choice! --And with a well-connected transport system, you can easily access the city via one-north MRT just minutes away. Go anywhere you would like to explore on our fully connected pedestrian paths, cycling tracks, and PMD access paths, all seamlessly linked at your convenience. --We sincerely apologise for the shortfalls you have experienced.--As we are an experience-led social living service residence, and not a hotel, light housekeeping is done once every 3 days and full housekeeping is done once a week. In between if you needed any amenity top-up or have any queries, you are always welcome to approach our friendly lyf Guards at our Say Hi! counter who would be happy to assist. The light cleaning includes clearing thrash, change of towels, making of the bed and top up of amenities. We seek your kind understanding in this matter. --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
Nopporn
Unik (Studio)
Bodde på nov. 2024
Par
2 recension
4.7/5
Otroligt
Publicerades 2 jan. 2025
Lyf one-north hotel is really good and peaceful hotel.
Översätt
Joris
Unik (Studio)
Bodde på okt. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 20 dec. 2024
Very good hotel, close to starvista shopping mall and next to a subway station.
Översätt
Svar från boendet: Hi Joris,---Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! We’ve got something for everyone in our vibrant, interconnected ecosystem where everything is within reach. With tons of eateries conveniently located at Star Vista, Rochester Mall, Fusionopolis and Galaxis, you will definitely be spoilt for choice! --And with a well-connected transport system, you can easily access the city via one-north MRT just minutes away. Go anywhere you would like to explore on our fully connected pedestrian paths, cycling tracks, and PMD access paths, all seamlessly linked at your convenience. --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
Anonym användare
Unik (Studio)
Bodde på sep. 2024
Ensamresenärer
73 recension
3.5/5
Publicerades 17 okt. 2024
Right across the road from MRT. Co-working space is good but room itself feels much more claustrophobic than Bugis or Funan properties. No amenities except shower items. Very spotty service at front counter. So-called "light clean" is only changing towel and throw rubbish - not even making up the bed. Disappointed this is Ascott property. Not recommended for longer stay.
Översätt
Svar från boendet: Hi There,---Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! We’ve got something for everyone in our vibrant, interconnected ecosystem where everything is within reach. With tons of eateries conveniently located at Star Vista, Rochester Mall, Fusionopolis and Galaxis, you will definitely be spoilt for choice! --And with a well-connected transport system, you can easily access the city via one-north MRT just minutes away. Go anywhere you would like to explore on our fully connected pedestrian paths, cycling tracks, and PMD access paths, all seamlessly linked at your convenience. --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
Yao
Unik (Studio)
Bodde på aug. 2024
Ensamresenärer
1 recension
4.2/5
Mycket bra
Publicerades 29 sep. 2024
It was not bad. Loved the location as it’s near my school and peaceful. I’m grateful to the staff for trying to find a quiet room for me, but the soundproofing of the hotel itself was not the best. One can hear their upstairs neighbours dragging chairs (no stomping noises though. Thank god.) and adjacent neighbours knocking on floors/walls etc. Room 505 or 504 had a faulty door stopper and when the door slammed I literally could feel the walls vibrating. Secondly, the air con would very coincidentally produce a gurgling noise when its temperature was set below 25°C, so you’d have to choose between sweating under the thick (but comfortable) blankets or experiencing what it’s like to be a fish in an aquarium. Bloop bloop.
Shower pressure was aMAZING. Would go back just to shower. Please tell me which company made your showers so I can ask it to install them in my home.
Översätt
Svar från boendet: Hi Yao---Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us and we are glad that you liked the buzz! --We are glad that you loved the facilities and amenities at our premises.--Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we would like to thank you for making them feel valued!--We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! We’ve got something for everyone in our vibrant, interconnected ecosystem where everything is within reach. With tons of eateries conveniently located at Star Vista, Rochester Mall, Fusionopolis and Galaxis, you will definitely be spoilt for choice! --And with a well-connected transport system, you can easily access the city via one-north MRT just minutes away. --We sincerely apologise for the discomfort caused to you by the soundproofing of our rooms. We understand the importance of meaningful rest and thus, we do provide ear plugs for free to our residents! Feel free to approach any of our friendly lyf guards at the Say Hi! counter in future who would be happy to assist! --Separately, we hear you on your feedback about the noise from the air-con and please be assured that we have highlighted this to our engineering team who will be investigating further and recalibrating the settings. We thank you for your kind understanding and patience on this matter as we work to resolve this issue. --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
Anonym användare
Unik (Studio)
Bodde på aug. 2024
Par
23 recension
4.0/5
Mycket bra
Publicerades 8 sep. 2024
Many inexperienced staff, giving conflicting info. Location is right next to MRT station, many basic amenities, other than that a typical small apartment in land scarce sg
Översätt
Svar från boendet: Hi There---Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! We’ve got something for everyone in our vibrant, interconnected ecosystem where everything is within reach. With tons of eateries conveniently located at Star Vista, Rochester Mall, Fusionopolis and Galaxis, you will definitely be spoilt for choice! --And with a well-connected transport system, you can easily access the city via one-north MRT just minutes away. Go anywhere you would like to explore on our fully connected pedestrian paths, cycling tracks, and PMD access paths, all seamlessly linked at your convenience. --Please accept our sincere apologies with regards to the lapse in service standards of our lyf guards (front desk staff). As our lyf guards play an integral role and are a big part of the lyf experience, we take feedback very seriously and any information you provide us with will be very useful in ensuring that the necessary retraining efforts are done accordingly. --We have taken your feedback on board and are continuously striving to improve our services and offerings to ensure that your next stay with us is even more comfortable!--Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
VivianPender
Unik (Studio)
Bodde på juli 2024
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 9 aug. 2024
Conveniently located next to the Circle line MRT Station, One-North. The trip from Changi airport only took 1h 36 minutes by public transport. Tip: Use SG BusLeh to get bus location and timings. Google Maps gave accurate trip times.
Next door to Galaxies and other commercial buildings; the hotel was quiet and undisturbed. The staff are friendly and approachable. Room is cosy, clean and neat.
Översätt
Svar från boendet: Hi VivianPender,---Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us and we are glad that you liked the buzz! --We are glad that you loved the facilities and amenities at our premises.--Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we would like to thank you for making them feel valued!--We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! We’ve got something for everyone in our vibrant, interconnected ecosystem where everything is within reach. With tons of eateries conveniently located at Star Vista, Rochester Mall, Fusionopolis and Galaxis, you will definitely be spoilt for choice! --And with a well-connected transport system, you can easily access the city via one-north MRT just minutes away. --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
Yuling
Unik (Studio)
Bodde på juni 2024
Ensamresenärer
12 recension
4.7/5
Otroligt
Publicerades 21 juli 2024
Good location close to MRT, around one hour from Changi airport to hotel l. Room is cozy and quiet, no refrigerator in room, have to use the shared one in the each floor. Have swimming pool and fitness too.
Översätt
Svar från boendet: Hi Yuling,---Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! We’ve got something for everyone in our vibrant, interconnected ecosystem where everything is within reach. With tons of eateries conveniently located at Star Vista, Rochester Mall, Fusionopolis and Galaxis, you will definitely be spoilt for choice! --And with a well-connected transport system, you can easily access the city via one-north MRT just minutes away. Go anywhere you would like to explore on our fully connected pedestrian paths, cycling tracks, and PMD access paths, all seamlessly linked at your convenience. --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
anabelac
Unik (Studio)
Bodde på maj 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades 29 juni 2024
The hotel has plenty of common areas including a nice pool. It's far from downtown but the metro it's right in front of the entrance. The staff is mostly nice and helpful except for one girl. The room is very small but it has everything a traveller may need. Overall the stay was nice, we also thank the option of taking a shower after checking out.
Översätt
Svar från boendet: Hi anabelac,---Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We are glad that you loved the facilities and amenities at our premises.--Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we would like to thank you for making them feel valued!--We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! We’ve got something for everyone in our vibrant, interconnected ecosystem where everything is within reach. With tons of eateries conveniently located at Star Vista, Rochester Mall, Fusionopolis and Galaxis, you will definitely be spoilt for choice! --And with a well-connected transport system, you can easily access the city via one-north MRT just minutes away. --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
Gästanvändare
Level up Loft
Bodde på maj 2024
Res med vänner
6 recension
4.5/5
Utmärkt
Publicerades 4 sep. 2024
Locals need bring IC/singpass not accepted. Cosy and minimal. No toiletries due to the concept. Able to use curtains block out, loved it. High ceiling. Amenities okay. Bring your access card to access everywhere. Remember to go Timbre for weekend hangout (singing, food options), and Cold Storage. Weekend options less, quiet and nice. Conceptually good for the common water points and common trash areas. Loved the ice cream vending machine at reception :) and the SUPER STRONG SHOWER HEAD!
Översätt
Svar från boendet: Hi There---Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
Evelyn C.
Unik (Studio)
Bodde på maj 2024
Familj
31 recension
4.5/5
Utmärkt
Publicerades 21 juni 2024
We had a good staycation and my family of 4 (3 adults+1teen) love the place. Will definitely be back: stone-throw distance to one-North MRT station and Galaxis mall. Nice pool and ambience. Alot of DIY feature like laundry and cooking, just need to queue and prepare own's groceries that's available in Galaxis mall B1. Room is a bit small but fit well for 2 adults per room.
Översätt
Svar från boendet: Hi Evelyn C,---Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you and your family enjoyed the stay with us! --We are glad that you loved the facilities and amenities at our premises.--We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! We’ve got something for everyone in our vibrant, interconnected ecosystem where everything is within reach. With tons of eateries conveniently located at Star Vista, Rochester Mall, Fusionopolis and Galaxis, you will definitely be spoilt for choice! --And with a well-connected transport system, you can easily access the city via one-north MRT just minutes away. --Our doors are always open, and we look forward to welcoming you and your family back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
Alex2922
Unik (Studio)
Bodde på maj 2024
Ensamresenärer
7 recension
5.0/5
Enastående
Publicerades 11 juni 2024
The hotel is new, very clean, and the rooms are comfortable with a convenient bed. There are shampoo, shower gel, conditioner, and drinking water provided. The pool is excellent. There is also a laundry room and a gym. It's just a 1-minute walk to the metro.
Översätt
Svar från boendet: Hi There,---Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are glad that you loved the facilities and amenities at our premises.--We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! We’ve got something for everyone in our vibrant, interconnected ecosystem where everything is within reach. With tons of eateries conveniently located at Star Vista, Rochester Mall, Fusionopolis and Galaxis, you will definitely be spoilt for choice! --And with a well-connected transport system, you can easily access the city via one-north MRT just minutes away. Go anywhere you would like to explore on our fully connected pedestrian paths, cycling tracks, and PMD access paths, all seamlessly linked at your convenience. --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
Thi Ha Vy
Unik (Studio)
Bodde på okt. 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 16 nov. 2024
nice hotel
Översätt
Svar från boendet: Hi Thi Ha Vy,---Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team
Elizabeth
Unik (Studio)
Bodde på nov. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 31 dec. 2024
Location is very convenient as well as the food establishments. Clean surroundings
Översätt
Svar från boendet: Hi Elizabeth, Greetings from lyf one-north Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us! --We do believe that in lyf, joy is in all of the little things and thus, have purposefully designed spaces that are not only functional, but sparks joy! --We are delighted to have hosted your stay with us at lyf one-north, where the action never stops! We’ve got something for everyone in our vibrant, interconnected ecosystem where everything is within reach. With tons of eateries conveniently located at Star Vista, Rochester Mall, Fusionopolis and Galaxis, you will definitely be spoilt for choice! --And with a well-connected transport system, you can easily access the city via one-north MRT just minutes away. Go anywhere you would like to explore on our fully connected pedestrian paths, cycling tracks, and PMD access paths, all seamlessly linked at your convenience. --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team