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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.0
Service4.1
Renlighet4.3
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Anonym användare
Deluxerum
Bodde på dec. 2024
Par
4 recension
3.5/5
Publicerades 10 jan. 2025
The hotel is just right opposite Vivocity. Room though is small but it is clean, bed is comfortable, water pressure and heater are in excellent condition. Service wise (reception) can be improved with a simple smile and soft tone. The rooftop bar is such a waste as they only played Indian songs, rather than international genre to match the vibes
Översätt
Svar från boendet: Dear Anonymous User, Thank you for choosing to stay with us. We do apologies for the unpleasant experience; we value all feedback from our guests as it will give us the opportunity for us to improve. Thank you again for staying with us.Regards,Guest Services
Anonym användare
Deluxerum
Bodde på nov. 2024
Ensamresenärer
21 recension
4.7/5
Otroligt
Publicerades 1 jan. 2025
Room is very abit small but it’s very clean and comfortable. 2-3 mins walk to HarbourFront MRT station and Vivocity Mall.
Översätt
Svar från boendet: Dear Anonymous User, Thank you for your rating & feedback. We are glad to hear that you have enjoyed your stay with us & we hope to welcome you back again.Regards,
Qing Yue
Deluxerum
Bodde på nov. 2024
Familj
14 recension
4.7/5
Otroligt
Publicerades 29 dec. 2024
Good stay clean and simple room. Has sufficient amenities, topped up $5 for access to The Station that has coffee, microwave, ice dispenser, includes laundry too. Location is a 10 mins walk from Harbourfront MRT exit. Has a bus stop (opp VivoCity) if taking bus. Got a room facing VivoCity which is great but the sun also shines into the room in the morning till noon from the window. No floor mat provided, bed is too high and difficult to get on it. One sliding door for shower n toilet area. Overall still a nice one day stay.
Översätt
Svar från boendet: Dear Qing Yue, Thank you for your feedback. We value all feedback from our guests as it will give us the opportunity for us to improve. However, we are glad to hear that you have enjoyed your stay with us & we hope to welcome you back again.Regards,Guest Services
Anonym användare
Rum Queen Deluxe Plus
Bodde på nov. 2024
Par
7 recension
4.5/5
Utmärkt
Publicerades 15 dec. 2024
New policy of 2 days then housekeeping not so convenience ...my rubbish bin already full of rubbish after 1st day... Press housekeeping light also no 1 will come clear....plus meaning stay for 2 days u will only have 2 bot of water..
Översätt
Svar från boendet: Dear Anonymous User, Thank you for your rating & feedback. As we are participating in the ESG Initiative, therefore the bottle of water will be provided upon arrival only, and as our tap water is certified by PUB as safe to drink our guests are encouraged to top up the bottles from the tap. The housekeeping service is based on a schedule which is every 3rd night for tidy up and 5th night for clean up service. As for amenities like a change of towel still being replenished on a daily basis upon request by the guests. However, we value all feedback from our guests as it will give us the opportunity for us to improve. We hope to welcome you back again.
Gästanvändare
Deluxerum i queensize
Bodde på nov. 2024
Familj
2 recension
4.7/5
Otroligt
Publicerades 12 dec. 2024
A beautiful hotel with decent facilities that are well maintained. Reception staff, however, could be a little warmer/friendlier.
Översätt
Svar från boendet: Dear Guest User, Thank you for your feedback. We value all feedback from our guests as it will give us the opportunity for us to improve. Thank you again for staying with us.
TZI ENG
Deluxerum
Bodde på nov. 2024
Ensamresenärer
9 recension
4.0/5
Mycket bra
Publicerades 11 jan. 2025
An average hotel. Dislike the bathroom door which is transparent. cleanliness of the room can be improved. Good thing is the hotel is located near to a shopping mall.
Översätt
Svar från boendet: Dear Tzi Eng, Thank you for your feedback. We value all feedback from our guests as it will give us the opportunity for us to improve. Thank you again for staying with us.Regards,Guest Services
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Familj
11 recension
4.0/5
Mycket bra
Publicerades 30 dec. 2024
Easy to get in and around, fast check in and out. No fuss . Good shopping and Xmas decorations
Översätt
Svar från boendet: Dear Guest User, Thank you for your rating & feedback. We are glad to hear that you have enjoyed your stay with us & we hope to welcome you back again.Regards,
Gästanvändare
Deluxerum i queensize
Bodde på dec. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 11 jan. 2025
the location and hotel is good and nice and super clean. thank you
Översätt
Svar från boendet: Dear Guest User, Thank you for your rating & feedback. We are glad to hear that you have enjoyed your stay with us & we hope to welcome you back again.Regards,Guest Services
LIM WEI
Standard Super Enkel
Bodde på nov. 2024
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 24 dec. 2024
Room is clean, nice hotel and nice staff. Definitely will come back again.
Översätt
Svar från boendet: Dear Lim Wei, Thank you for your rating & feedback. We are glad to hear that you have enjoyed your stay with us & we hope to welcome you back again.Regards,Guest Services
Anonym användare
Standard Super Enkel
Bodde på okt. 2024
Res med vänner
13 recension
5.0/5
Enastående
Publicerades 14 nov. 2024
Worth booking ever with every amenities that I need and also the sea view 😊 (with many containers 😂) But too bad that there is no hanger to hang your clothes as the bathroom is seperate with shower and toilet bowl. You only can hang your towel or cloths outside, it's not convenient if you are not staying in couples. The rest are good and clean enough 👍
Översätt
Svar från boendet: Dear Anonymous User, Thank you for your feedback. We value all feedback from our guests as it will give us the opportunity for us to improve. However, we are glad to hear that you have enjoyed your stay with us & we hope to welcome you back again.
Arlees
Standard Super Enkel
Bodde på okt. 2024
Affärsresenärer
20 recension
5.0/5
Enastående
Publicerades 10 nov. 2024
I recently had the pleasure of staying and it was a fantastic experience from start to finish. The hotel is modern and well-maintained, and it’s clear that the staff goes above and beyond to make guests feel welcome.
Översätt
Svar från boendet: Dear Arlees, Thank you for your rating & feedback. We are glad to hear that you have enjoyed your stay with us & we hope to welcome you back again soon.
luxe888
Vänner Familj Triple Room
Bodde på okt. 2024
Familj
2 recension
3.2/5
Publicerades 12 dec. 2024
Table too small, room small, laundry too expensive. Good thing is there's a pool
Översätt
Svar från boendet: Dear luxe888, Thank you for your feedback. We value all feedback from our guests as it will give us the opportunity for us to improve. Thank you again for staying with us.
Yeung
Deluxe-tvåbäddsrum
Bodde på sep. 2024
Familj
4 recension
4.5/5
Utmärkt
Publicerades 23 okt. 2024
Great Location with a Few Minor Drawbacks
Booked this for mom and dad! The hotel is just a 5-minute walk from the Sentosa Express, which offers free rides to VivoCity mall, making it super convenient. It's also close to MRT stations and bus stops.
One thing to note: the hotel only provides full room service if you stay for at least five nights. For shorter stays, they change towels and restock toilet paper every other day. The bed was unusually high compared to most hotels—I actually had to climb up to get in!
Their room faced a cemetery which they weren't very happy with.
Mom and dad loved the swimming pool and used it almost everyday.
The rooftop bar offers stunning views of VivoCity, the Sentosa Gateway, and the surrounding area. There were many great food options nearby.
A small note on water: the hotel provides two complimentary bottles on the first day. Singapore’s tap water is safe to drink, but if you’re not used to it, it might cause stomach issues. To be safe, consider buying bottled water from FairPrice in VivoCity.
Overall, they enjoyed their stay! The only downsides were the unusually high bed. But these were minor issues in an otherwise pleasant experience.
Översätt
shafuan sidik
Deluxerum i queensize
Bodde på sep. 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 26 nov. 2024
Conveniently located nearby mrt and Vivo mall. The room is a bit small. The toilet and bathroom are separated by partition and share the same sliding door. The room itself is clean. Good enough for short trip
Översätt
Svar från boendet: Dear Shafuan, Thank you for your rating & feedback. We are glad to hear that you have enjoyed your stay with us & we hope to welcome you back again.Regards,Guest Services
AH POI
Deluxerum
Bodde på okt. 2024
Res med vänner
5 recension
5.0/5
Enastående
Publicerades 11 nov. 2024
Location very strategic. Nearby to vivo city and sentosa. Good
Översätt
Svar från boendet: Dear Ah Poi, Thank you for your rating & feedback. We are glad to hear that you have enjoyed your stay with us & we hope to welcome you back again.