Fragrance Hotel - Oasis recensioner

Check- in by Jeremy was swift. Always very friendly and greeted me and guests with a warm smile. Room size is typical hotel size. Happy that it comes with kettle, bottled water and basic toiletries. Occasional company of ants on table and "light-attracted insects" on bed was a minor nuisance I could live with. Ventilation is not ideal in toilet as floor did not dry up fast enough, in Singapore's humid condition despite aircon being turned on. Location is good and convenient with a bus stop right in front of hotel and Balestier Market next door (24 hrs food access). Needed to extend my stay due to home renovation and only managed to extend 3 more nights. Online rate cheaper than booking via counter. Overall a pleasant, safe and decent hotel to stay in.

Like to stay this hotel very comfortable And easy to get food because very near in hotel And bus station very near also I love be 😘

It is good for 2 person that even small room but you go round whole day and get well sleeping. Price is affordable.

I have already been here several times before. Registration now requires to be digital using my smartphone. Weng Kei was very helpful and patient in helping me download the app and get my digital key to my room. He even helped me with my bags and accompanied me to my room to make sure that my digital key was working properly! He also helped me to adjust the air conditioner and switched on the water heater while we were at my room. I must commend that he was most helpful, courteous and his service was impeccable! It has indeed made my stay a pleasant one. Thank you so much!

Friendly staffs - Front desk Jessica and Duty Manager Eugene very helpful and kind to me. Room is always clean as usual.

Space just enough for 3 of us,no closet, toiletries provided. The good side accessible to a lot of places bus stop outside of the hotel.

The hotel is small but clean. The staff are polite and helpful. The hotel's location is excellent, with easy access to eateries and Toa Payoh Town Central.

Very Good

All good, very well accomodating in terms of near the public transport, if you want an ease of travel you can book this hotel

So good

Dishonest and Poorly Managed – Avoid This Hotel I had a confirmed booking, but when I arrived, the staff claimed that the air-conditioning in my room was malfunctioning and said they had to move us to another hotel. I believe they are overbooking as I heard the conversation between the staffs in the phone, and that time was a major concert held. Alit hotel are fully booked, the “aircond issue” was just an excuse. There was no advance notice, no sincere apology, and the alternative arrangement was not equivalent to what I originally booked. This kind of dishonesty and lack of accountability is completely unacceptable. I would not recommend this place to anyone. Book at your own risk.

Room clean, air con function well, the air is fresh even without window, the staff are helpful.

The hotel is very easy to locate. Plus plus points with how clean it was when we arrived. Though the room was just right for sleeping and taking a bath, important thing it is very clean. Near bus stops and food stalls 😍 near attractions too.

My days staying in this hotel for me is excellent, service , the staff , cleanliness and rooms