Kam Leng Hotel recensioner

Svar från boendet: Dear Guest,Thank you for bringing your concern to our attention. We sincerely apologize for the inconvenience and distress caused during your recent stay. We understand the importance of respecting our guests' privacy and possessions, and we deeply regret that our actions did not align with these values.Regarding the late check-out, while we do have policies in place to manage this, we should have communicated with you beforehand to ensure that any necessary arrangements were made in a more respectful and considerate manner. It was not our intention to cause you any discomfort or to handle your belongings in such a way.We have reviewed the situation with our team to ensure that this type of incident does not occur again in the future. Your feedback is invaluable to us, and we are taking steps to better train our staff and improve our procedures moving forward.Please allow us the opportunity to make this right. Once again, we sincerely apologize for the experience and appreciate your understanding.

Svar från boendet: Thank you for sharing your feedback regarding your recent stay at our Hotel. We deeply regret that certain aspects of your visit did not meet your expectations, and we sincerely apologize for any inconvenience caused.We understand your disappointment with our check-out policy. Our standard check-out time is 11:00 AM, and we do our best to accommodate late check-out requests based on availability. Unfortunately, in your case, we were unable to grant a late check-out, and we regret that this caused frustration. We appreciate your understanding of the operational constraints that guide our policies.Additionally, we apologize for the lack of hooks or hangers in the bathroom during your stay. We recognize that this is an important feature for the comfort and convenience of our guests, and we are currently reviewing our facilities to ensure that future stays are more accommodating in this regard. Your feedback has been shared with our maintenance and design teams, and we are actively working on improving our amenities to better meet the needs of our guests.We truly value your feedback, as it helps us improve our services. We would love to have the opportunity to welcome you back to [Hotel Name] and provide you with a more enjoyable experience in the future. Please do not hesitate to contact us directly if you have any further concerns or if there is anything we can do to assist you.Once again, we apologize for the inconvenience you experienced and appreciate your understanding.

Svar från boendet: Thank you for your feedback. We're glad to hear you enjoyed the nearby food options and found the place nice to stay. We appreciate your note about the distance from the MRT station and will keep that in mind for future improvements. We hope to welcome you again soon.

Svar från boendet: Thank you for sharing your feedback. We're truly sorry to hear that your experience didn't meet expectations. We value your input and will work on improving the areas you've mentioned. Your satisfaction is important to us, and we hope to have the chance to serve you better in the future. Please don’t hesitate to reach out if you have any additional concerns.