The Robertson House by The Crest Collection

Hotel was in a good location with lots of sights within a short walkable distance and is close to MRT stations on different lines. The bed was comfy and the pool area was nice with a reasonable sized pool. Some staff were not the friendliest but nothing too bad.

Elina, a lady at the Front desk is cheerful & friendly. All staff are attentive & approachable. We will be back

Was just alright. Room was clean and reasonably sized for Singapore. In no way would I consider this a 5-star hotel though. There was no sound-proofing and i couldn't sleep well the entire night despite the comfortable bed. You can hear doors slamming from other hotel guests, pipe and water noises when upstairs were using the bathroom, people talking etc. Check-in was a swift and efficient affair. Frontdesk staff were not particularly warm nor attentive and preferred to sit and stare at their screens instead of greeting or assisting guests. The $20 credit was a nice touch to get some bites at their lobby restaurant. The fries were great. Also, do check out their bar which is located on the other side of the building, friendly bartender and beautiful decor.

Location, cleanliness and service is great, the swimming pool and happy hour discount is wonderful. Room is newly renovated, not small as compared other Singapore hotels, but the double bed is not big. Many nice restaurants near by. The water pressure of the wash basin is too strong. Pillows are too thick. Overall is great value for money.

Apparently Trip.com had made the booking in an unorthodox way, but the hotel staff was kind and patient enough to sort out my booking expediently. The hotel room was comfortable and clean, location is good if you're comfortable using the MRT and bus network in Singapore.

Room smaller and primitive than expected. The top floor library is not actually a library and not open for room guests but exclusively for the vip floor which is rather disappointing. Front desk service is good.