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Verifierade recensioner
Läge och interiör9.0
Bekvämligheter8.0
Service8.3
Renlighet8.3
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Ahmad
Superior-rum i queensize
Bodde på jan. 2025
Ensamresenärer
2 recension
10.0/10
Enastående
Publicerades 9 feb. 2025
Keren banget deh
Svar från boendet: Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
Jun Wee
Superior-rum
Bodde på mars 2025
Annat
1 recension
5.5/10
Publicerades 17 apr. 2025
I kinda feeling disappointed with my experience with the hotel. First time booking this hotel and first time also through via trip.com.
I was allocated with a room that is the closest to the lift and it was so noisy when people walk past every now and then. The room bathroom had foul smell, the fridge was full of durian smell when i opened them to put my drinks. Though there was a window for my room, but there was no view, the view was the wall of the hotel building. If I could remembered , the price that i paid for the room was not at its cheapest rate but it seem that I was being allocated with the worst room type.
I could not comment at the staff service as I was at minimal interaction with them except when checking in and checking out. The Staff who helped me with the check in and check out is ok, but not a 4 star hotel service level as it should be.
So I do not understand why this hotel has such high rating except for its good location where it is just outside the mrt station exit, centralised location and near to many shops and eating places.
Last time I would book this hotel and maybe last time i will book through trip.com as well. This is because the room that I have booked using agoda and *********** is so much better.
Översätt
Svar från boendet: Thank you for taking the time to share your detailed feedback with us. We're truly sorry to hear that your first stay at our hotel did not meet your expectations.We understand how disappointing it must have been to be assigned a room near the lift, especially with the noise and the issues you encountered with the bathroom and fridge. This is certainly not the experience we aim to provide, and we sincerely apologize for the discomfort caused.Your comments regarding the room view, cleanliness, and odor are being taken seriously, and we've already shared them with our housekeeping and maintenance teams to investigate and resolve. We're also sorry to hear that your overall experience, including limited interaction with our team, did not reflect the service level you expected from a 4-star property.While we’re glad you found our location convenient and well-connected, we’re disappointed that this alone wasn’t enough to make your stay a positive one. We also regret to hear about your dissatisfaction with the booking platform experience.We truly appreciate your honest feedback, as it helps us identify areas for improvement. If you ever consider giving us another chance, we would love the opportunity to provide you with a better experience.Wishing you all the best in your future travels.
Ashilinn Jitnupong
Trebäddsrum
Bodde på mars 2025
Familj
14 recension
10.0/10
Enastående
Publicerades 22 apr. 2025
Great for traveling as family.
We booked the triple room and the room was quite book comparing to other hotel in singapore.
The mrt station is super near and there are plenty of food stalls downstairs.
The staff was very helpful and I’m really satisfied for this stay. See the picture for the view of our room.
Översätt
Svar från boendet: Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
kenaijoco
Trebäddsrum
Bodde på mars 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 14 apr. 2025
i really loved and cherish my stay in V Hotel Lavender it is so convenient and accessible to the best tourist place in Singapore😁👍It is my first time but i t felt like the nth time🤩the staff of the hotel are friendly and very accommodating😋everything is in order. And i'm planning to comeback and book again when i came back💕
Översätt
Svar från boendet: Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
Anonym användare
Superior-rum i queensize
Bodde på feb. 2025
Res med vänner
19 recension
9.0/10
Utmärkt
Publicerades 22 mars 2025
Clean and quiet room with sufficient amenities provided for a good and basic stay. Location is great as it is right beside an MRT station and various food options nearby. Had a good time exploring areas around Singapore with friends.
Översätt
Svar från boendet: Thank you for your kind review! We're thrilled to hear that you enjoyed the clean and quiet room, as well as the convenient location next to the MRT and nearby food options. It's great to know that you had a wonderful time exploring Singapore with your friends. We hope to welcome you back for another enjoyable stay in the future!
Gästanvändare
Superior-rum i queensize
Bodde på feb. 2025
Par
1 recension
8.5/10
Mycket bra
Publicerades 17 mars 2025
Front office was helpful
Location is great
Room is comfortable
Just that i checked in on my birthday. Would have been great if hotel does some simple welcome experience for me, esp being first timer.
Översätt
Svar från boendet: Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
Anonym användare
Superior-rum i queensize
Bodde på jan. 2025
Par
3 recension
9.0/10
Utmärkt
Publicerades 27 feb. 2025
The room is bigger than the one I booked last minute. Overall is a not bad stay, just that the shower room got abit smell down from the pipe. We also did not request for a change of room since it’s just one night.
There is not much city view because the building opposite to is ICA. We gotten a room at level 7 over 15 floors. To conclude, the hotel service is good and friendly.
Note: There is no face towel, no cotton bud, no comb, no kettle provided.
Only provide filtered water machine, dental kit, sanitary pads and body towels.
Översätt
Svar från boendet: Thank you for your review. We are glad you had an overall pleasant stay with us and we look forward to welcome you back again soon
Gästanvändare
Superior-rum i queensize
Bodde på jan. 2025
Ensamresenärer
10 recension
9.5/10
Otroligt
Publicerades 23 feb. 2025
The location is superb! Stayed 1 night for a concert at star theatre, really convenient to travel from airport to hotel n star theatre via mrt. Once u get out from mrt station exit b, u will see these shops as shown in pic 2, the hotel is just at the end right hand side.
Room is not big but clean. Not very soundproof but it didn't affect my sleep.
Översätt
Svar från boendet: Thank you for your review. We are glad you had an overall pleasant stay with us and we look forward to welcome you back again soon
ongadi
Trebäddsrum
Bodde på jan. 2025
Familj
3 recension
9.5/10
Otroligt
Publicerades 8 mars 2025
The hotel is strategically located near the MRT and an almost 24-hour food center, making it easy to find delicious local dishes at any time. With plenty of restaurants nearby, it’s a great spot for food lovers.
Despite being in a bustling neighborhood, our stay on the 9th floor was peaceful, with no noise from outside activities.
The room itself is very compact, with limited space to move around, but if you're looking for convenience and accessibility, this hotel is a solid choice.
Översätt
Svar från boendet: Thank you for sharing your thoughtful review! We’re glad to hear you enjoyed our convenient location near the MRT and food options, especially the 24-hour food center! It's great to know that you had a peaceful stay despite the bustling neighborhood. We truly appreciate your feedback on the room size, and we’re happy that the hotel met your needs for convenience and accessibility. We hope to welcome you back for another stay soon!
Anonym användare
Superior-rum i queensize
Bodde på jan. 2025
Par
9 recension
8.5/10
Mycket bra
Publicerades 15 feb. 2025
during checkin, the staff was not really cheerful. understand there is a sudden rush of customers checking in. but it is not the fault of the customer. came here for birthday staycation, dont deserve this on a joyful day
Översätt
Svar från boendet: Thank you for sharing your feedback. We sincerely apologize if your check-in experience did not meet your expectations. We understand how important it is to feel welcomed, especially on a special occasion like a birthday staycation. While we acknowledge the increased volume of guests during peak times, we always strive to provide a warm and pleasant experience for all of our guests. We'll work on ensuring that our team is better prepared to handle such situations in the future. We hope the rest of your stay was enjoyable, and we would love to have the opportunity to welcome you back with a more positive experience.
Travel maker 13
Superior-rum i queensize
Bodde på jan. 2025
Ensamresenärer
19 recension
7.0/10
Publicerades 16 feb. 2025
Very good location. Staffs are very friendly and efficient. The room is small and may need some maintenance but can’t complain much for the price.
Ideal for business travel.
Översätt
Svar från boendet: Thank you for your kind feedback! We're thrilled to hear you enjoyed the location and found our staff friendly and efficient. We appreciate your understanding regarding the room size and maintenance, and we'll certainly take your comments into consideration for future improvements. We're glad to be an ideal choice for your business travel, and we hope to welcome you again soon!
Gästanvändare
Trebäddsrum
Bodde på dec. 2024
Familj
1 recension
9.5/10
Otroligt
Publicerades 26 jan. 2025
The hotel's location was very convenient for attending the Seventeen K-Pop concert at the stadium. The MRT station was nearby, making it easy to travel to and from the venue.
Översätt
Svar från boendet: Thank you for your review. We are glad you had an overall pleasant stay with us and we look forward to welcome you back again soon
Gästanvändare
Superior-tvåbäddsrum
Bodde på feb. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 31 mars 2025
Nice Hotel nice place near mrt ro close to foodcourt and more
Översätt
Svar från boendet: Thank you for your review. We are glad you had an overall pleasant stay with us and we look forward to welcome you back again soon
itskeagan
Rum Premier Queen
Bodde på jan. 2025
Res med vänner
66 recension
10.0/10
Enastående
Publicerades 10 feb. 2025
great place to stay! super convenient location and decent room. would stay again
Översätt
Svar från boendet: Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
Gästanvändare
Superior-tvåbäddsrum
Bodde på dec. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 9 jan. 2025
I’m very impressive at the v hotel. V hotel is very comfortable to transport to other places in SG.
Översätt
Svar från boendet: Thank you for your review. We are glad you had an overall pleasant stay with us and we look forward to welcome you back again soon