The Hoxton, Brussels

Best location in town. Nice people and good service, strongly recommended.

The hotel itself is beautiful and well-kept, with a stylish interior. However, my overall stay was disappointing due to poor service. I stayed for three nights and was asked at check-in if I wanted my room cleaned during the stay. I said yes, and on the second day I reminded reception in the morning that I would like the room cleaned. When I returned at 4:30pm, nothing had been done — the room was still uncleaned and the sheets unchanged. When I raised this with reception, the staff were not helpful and instead of simply arranging for the cleaning, they asked unnecessary questions and did not resolve the issue. This really let down the experience. As for location, the hotel is not in the city center, so you do need to travel to reach most of the main attractions. That said, the train station is only about a 7-minute walk, which makes it manageable. In summary, while the hotel itself is beautiful, the lack of reliable service and less convenient location mean I would be hesitant to stay again.

Super nice hotel, retro style and the staff made the entire experience amazing. Especially Sophie!

Great location with beautiful views, and breakfast was included.

Good location, very friendly team in all parts of the hotel. Food and drinks are high quality and the steamer in the room is great.

Beautiful hotel, super cool design, rooftop is a must and restaurant are delicious, location is not that great a bit far from everything but Bruxelles is pretty small so you can reach everything within 15mn. I would recommend this hotel