Best Western Plus Ramkota Hotel

The staff was Rude, The staff for the pool area yelled at my children when they opened the door to see the pool in the morning. I was having housekeeping knocking on my door 2 hours prior to check out. The room I booked is not the room I booked.

Comfortable stay, staff very accommodating. We were able to get a good night's sleep to continue our drive to Yellowstone.

We stayed in one of the rooms with a jetted tub and the king bed and pull out sofa, the sofa mattress was extremely dirty. We didn’t have any extra blankets in our room to even use on the mattress. When we asked for a different mattress we were told they didn’t have any, there were also chips and garbage underneath the mattress. Lots of grout in the cracks in the shower and jetted tub. We were then told that we could get a different room, without a jetted tub which we paid for, without any money back. Or suck it up and keep the dirty room. And it wouldn’t be so terrible but we were utterly disgusted because the stains on the mattress looked like either old blood stains or urine. We all crammed into the one king bed which wasn’t very comfortable for us. Kinda overpriced over 500 for two nights for a dirty room.

This was a small family vacation weekend. It was nice. The pool area isn't exactly what you would expect it to be, there isn't really an area to swim at all. Rules were easy to break in the pool by anyine as parents didnt care or pay attention to their own children because they were drinking. Hotel was clean, room was clean. Had a couple burn marks on the couch from the iron in the room.

The swimming area war in the middle of the property, which was great. However, the hallways and maps were very complicated and easy to get turned around/lost. Similar to the colleseum, the hallways were basically a circle around. Staff was great, very clean and safe.

This was an excellent property! The best on our trip. It was a large facility and they could have better signs indicating how to get around.