There is a lot to like about this hotel. First, the location is great, with wonderful views of The Pale. Its not right on the busiest street which means its a little more peaceful, but it is only a minute walk from the heart of town.The rooms are spacious especially by European standards, and there are mini fridges in the room which is greatly appreciated. Additionally, there are good activities planned each day. We went on organized hikes three days, which gave us the confidence to hike alone in a new place. There is also a robust kids program from what we could tell. We did not use the spa/fitness area so cannot comment on that. The main draw back is having to do the half board. We read the reviews of the food before booking and went in without high expectations. I have to say we were pleasantly surprised. The food was good, and some of the dishes were outstanding (especially the venison ravioli, the pork shank and the fish stew). Breakfast was good by European standards. We appreciated having fresh fruit available at both breakfast and dinner. However, no one wants to have to eat all their meals at the same restaurant all week. Additionally, the cost, while in line for a 4 course meal at a high end restaurant, is too high for what you get. This is not a high end restaurant, and the food while good it is not high end restaurant quality. Further, the cost does not cover any drink, not even water, which is 3 euros a bottle. Even including non alcoholic drinks in the cover would help equalize the cost/value ratio. The Front desk staff are very friendly and helpful do speak English. Most of the wait staff in the dining area do not speak English. This area in general caters to Italians and there are very few people from other countries there (this was confirmed by our hiking guide). If you are looking for an area that caters more to English speaking clients, try other areas of the Dolomites - though you would be missing some great hiking by not basing out of San Martino.
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