Gästanvändare
30 juni 2025
Spent 10 days from the 15th to the 25th of June here and honestly had a good holiday with my partner and our little boy who is 16 months old, location of hotel is so picturesque, the harbour is only a short walk and a nice walk, I recommend the queens lounge for both food and drink as it’s an amazing viewing spot and the frozen strawberry daiquiri’s and bbq ribs where 10/10. Food at the main restaurant in the hotel was ‘good’ a fair amount of choice, a lot of tasty items, however was very pork heavy on the meat front and NOT 5* in mine, my partner and friends we met at the hotels opinion. Although not bad. The snack bar again was good, the same options of burgers, hotdogs, chips and fish fingers available throughout the day, and then some sandwiches and biscuits available around 3:30pm. We ate at the hotels Italian ala cart one night as you get to try one of the hotels ala carts when staying for 7-10 days. This was very nice, very tasty, presented well accompanied by a lovely roof top view of the hotel and sunset. Waiting staff, reception staff, bar staff and cleaners were all AMAZING, always so friendly and hard working, we often talked about do they ever have a break! Julian being one member of staff who always made the effort with ourselves, and specially our little boy. Julian was always happy to help, chat and made a positive difference to our stay, thank you! Unfortunately the kids club staff not so much. We went to view the crèche and was met with not a very friendly nor welcoming vibe, the place was EMPTY and they seemed to want to keep it that way. We spoke to a gentlemen at a desk and a girl named Stella, who again didn’t act as if she wanted to even be there herself never mind have our child there. After obviously deciding to not use this facility I was glad as although introducing ourselves to Stella, whenever we passed her around the hotel we would smile and she would look the other way. There was another young girl who’s name I did not get, blonde who really upset me when my little boy excitedly shouted hello to her a number of times whilst walking past the kids club and she pretended she could not hear him. Mini disco was something I really looked forward to as our little boy loves to dance, unfortunately this was only on 4 times in the 10 nights we where there and again the girls ‘leading’ this was not very friendly or forward in asking kids to join, the same 2 girls not even smiling or interacting with the children. Was always the same 3 dance ‘the hat game’ and then one more dance to finish. Disappointing as this hotel offers a lot for family’s, yet their family staff department letting them down BIG TIME. Entertainment was again good! But not 5 star, karaoke on the Saturday was the best night for us, the manager of the cotton club works very hard making sure everyone has a good time and got majority of everyone up every night to dance! I would recommend this hotel, and also would consider returning, maybe without children nex
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