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Verifierade recensioner
Läge och interiör3.8
Bekvämligheter3.5
Service3.8
Renlighet3.7
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Positiva recensioner(67)
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Negativa recensioner(13)
Gästanvändare
Trebäddsfamiljerum
Bodde på dec. 2024
Familj
2 recension
2.7/5
Publicerades 2 feb. 2025
Bery bad experience with this hotel, because the room is very dirty, toilet feucet is very tight to open. Hopefully management do something about your cleaness hotel and room. Make it like hotel, not Motel! Suitable with your name Suns Inns International hotel.. And also about pool, water in the pool very dirty.
Översätt
Svar från boendet: Dear Guest User, we're sorry to hear about your experience. Cleanliness is a priority, and we will review our housekeeping and maintenance procedures. Your feedback on the pool and faucet is noted for immediate action.
Roslina AbdSalim
Deluxerum
Bodde på nov. 2024
Familj
29 recension
4.2/5
Mycket bra
Publicerades 22 dec. 2024
Location good full restaurant dgn main road to lumut. Only toilet pipe so difficult to use because not function well. It suppose pipe up but position lower you must bow to open the pipe.
Översätt
Svar från boendet: Dear Roslina AbdSalim, thank you for sharing your thoughts. We value your feedback and hope to provide an even better experience on your next visit.
Svar från boendet: Dear valued guest,Thank you so much to stay with us & hope to see you again soon.Thank you,Sincerely, Group Manager
Gästanvändare
Superior-rum
Bodde på okt. 2024
Annat
2 recension
4.0/5
Mycket bra
Publicerades 16 nov. 2024
Passed it glory days when it changed brand, now it's really gloomy.
Översätt
qwertudj
Deluxerum
Bodde på juni 2024
Par
7 recension
5.0/5
Enastående
Publicerades 22 juli 2024
Hospitality is in great condition. Location also okay, has swimming pool also.
Översätt
Svar från boendet: Dear Valued guest ,Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.
Bil Bilbow
Deluxerum
Bodde på nov. 2023
Ensamresenärer
57 recension
1.0/5
Publicerades 3 dec. 2023
Internet not strong, swimming pool not in order, not a good location,
Översätt
Tan Chuan Koon
Deluxerum
Bodde på apr. 2024
Res med vänner
4 recension
4.0/5
Mycket bra
Publicerades 27 maj 2024
It is a good hotel in the city and I will come again. Thanks for the services.
Översätt
Svar från boendet: Dear Valued guest ,Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you, hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.
jb watchaeng
Superior-rum
Bodde på feb. 2024
Familj
65 recension
3.0/5
Publicerades 27 apr. 2024
We book 3 room and few time stay .this price don expect too much ..location ok ..if u drive ..
Översätt
Lee Hong
Superior-rum
Bodde på feb. 2024
Familj
2 recension
2.2/5
Publicerades 4 mars 2024
Didn't upkeep maintenance not even the basic necessity like aircond not functioning properly (need to turn on aircond & fan at the same time for whole night), tv not working, soap dispenser without the pump head, towel with blood stain. But, at least reception still serving customers with acceptable level of manner.
Översätt
Gästanvändare
Familjerum för 4 personer
Bodde på feb. 2024
Familj
1 recension
2.0/5
Publicerades 2 mars 2024
The worst thing is "MITE".. Memang nightmare lah. Pukul 3.30 pg x boleh nak tidor lagi. Nampak bersih. Tapi bila masuk ja dalam selimut segala jenis habuk, pasir, ada. Tak guna complain pada hotel. They denied all the complaint. Penuh dgn kesan gigitan mite. Even I lodged complain to trip.com, the hotel still denied & refuse to refund. The pool under maintenance, but they still show us that the pool available. No wonder the other customer complaints when I'm just arrived.
Översätt
SHAZLINDA FAIRIZ BINTI SHUHAIMI
Superior-rum
Bodde på sep. 2023
Affärsresenärer
11 recension
3.7/5
Publicerades 18 okt. 2023
There is no refrigerator or mini fridge in the room... Others ok
Översätt
Anonym användare
Deluxerum
Bodde på juli 2023
Affärsresenärer
22 recension
4.0/5
Mycket bra
Publicerades 30 okt. 2023
he hotel looks decent on the outside and the location is quite secluded and not bustling with people or cars.
The receptionist was really friendly. The hotel has two levels but there are no elevators so you have to take the stairs. The pricing was average. The room was really nice but the tv reception was quite low. There's a water heater/cooler and ironing board.
There is no specified parking for guests and it is limited. There are grocery shops and restaurants nearby if you want to buy some things or want to grab something to eat. The wifi is okay but not terrible.
Overall nice place to stay for short durations
Översätt
Fikrry
Deluxerum
Bodde på okt. 2024
Familj
4 recension
3.0/5
Publicerades 23 feb. 2025
Just nice for a night stay
Översätt
JustMe_Zeiss
Deluxerum
Bodde på dec. 2023
Par
23 recension
5.0/5
Enastående
Publicerades 16 feb. 2024
Room very spacious
The reception very helpful
Unless the housekeeping not positive
Översätt
Svar från boendet: Dear valued guest,Thank you for your review. Further to your comment & experienced, we are sincerely apologized for the inconvenience caused. We will definitely look into this matter seriously and train the staff in order to provide better customer service & friendly environment to achieve your expectation. Hope to see you again.Thank You.Sincerely, Group Manager
LadyAnt96
Trebäddsfamiljerum
Bodde på dec. 2023
Familj
106 recension
2.0/5
Publicerades 25 jan. 2024
No maintenance. Dust everywhere. Had to change room due to the non working tv.