Gästanvändare
7 juli 2024
The facial we had at the start of the day was okay, even though it was delayed by quite some time and the staff were generally friendly. Thats where the good points end. The robe I was provided with had holes in it and the slippers didn’t fit. We wanted to relax by the pool, but it had limited chairs and they were all taken by towels. We went into the lounge/conservatory next to it, but it was far too hot and you couldn’t open an external door for air as they were locked. The rooms are run down, old, filled with mismatched furniture and just drab. There’s dust, dirt, rust, scrapes, stains, running paint, broken parts, too low down mirrors in room/bathroom and a desk that you can’t sit at, as there’s a few centimetres gap between the top of the chair and the bottom of the desk where you sit. The food was a HUGE let down and I wouldn’t eat it again if it was free. The menu is very limited and does not fit in with the location. I can’t compare it to pub food, as pub food is fresher and tastier. The meals we had were either dripping in grease, over cooked to the point the meat crumbled or not fresh. I had to ask for cutlery after every course, as it wasn’t replenished. The breakfast was also poor and I have no idea what made it a full Welsh breakfast. You had bland bacon, a sausage, egg, potato, beans/tomato and mushrooms. You also had a choice of pastries, but the plates were empty and were not replenished. This place needs to be fully refurbished and managed better, as a lot of other reviews have said. This was not a relaxing stay. I left worse off.
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