Hotel Belair Orlando Near Florida Mall

I recently had the pleasure of staying at Belair Orlando, and I couldn't be more impressed with the level of service they provided. Form the moment I arrived , the staff made me feel welcomed and valued, setting the tone for a truly exceptional experience.

I arrived with no one on the property, the doors locked, and a sign stating "sold out" when I had already booked the room. I had 2 small children with me and there were groups of what looked like gangs in the parking lot. I called and the staff stated the hotel was overbooked by ******* and there was nothing they could do. It took me weeks to get my money back even though I never stayed.

This property is not suitable for anybody to stay in. The room was dirty and everything in it was damaged, including the drains after complaining to ******* we still did not get a refund back. Definitely the worst thing I’ve had over 20 years of just traveling

Horrible experience!!! Table broken! No telephone to communicate with the customer service front desk. Smelled bad!

Spirit Airlines suggested this place and since they canceled our flights on a Saturday we had no other option but to stay in this dump. There were no towels, blankets, toilet paper, TV or soap. The bottoms of our socks were black from the dirty floor. It was so gross, we could not get out of there soon enough. It smelled like cigarette smoke. The neighborhood was questionable and woman dressed in next to nothing came to our door asking for some guy named Little Bit, not sure if it was her dealer or sugar daddy. It was all a nightmare. We should have just slept at the airport! Avoid at all costs!!! 🤢

Had to change rooms 3 times due to issues with the rooms, only plus was the attendant at the service desk, she was so friendly and helpful.