1926 le Soleil Hotel & Spa

Very Disappointing Experience – Poor Communication and Double Charging I stayed at 1926 Le Soleil & Spa from February 26 to March 1, 2024, and unfortunately, my experience was extremely disappointing and terrible. Due to a system error and lack of clear communication from the hotel, I was charged twice for my stay. When I checked in, I provided both my name and my girlfriend’s name, but the hotel staff failed to inform me that there were two active bookings under similar names. As a guest, I expect the front desk to notify me immediately if they notice duplicate reservations, especially when both guests' passports were presented. Instead, the hotel remained silent and later charged me a no-show fee for a booking I was never aware was still active. Afterward, trying to resolve the issue was frustrating. Email responses were slow and often came at the end of the hotel's working hours, making communication inefficient and prolonging the situation unnecessarily. Even after multiple clarifications, the hotel refused to take responsibility for their failure to inform us at check-in, pushing the blame onto the guests instead. This is completely unacceptable service for a hotel that claims to be four-star quality. I am extremely disappointed and will not recommend 1926 Le Soleil & Spa to anyone seeking professional and trustworthy service during their stay in Malta.

What a splendid hotel! We spent a wonderful holiday here. Amenities were perfect, and the location was great. Only 5 mins to the ferry terminal. Also many lovely restaurants nearby. Staff were kind and helpful. Highly recommend

Very good hotel nearby the sliema beach area, very near to the city centre of sliema, can also walk to st julian’s area!

Friendly staff

Good location, clean room, nearby the beach 🏝️, spa im the hotel so nice and relaxed

房間空調是壞的 因為靠海整個被單都感覺濕濕的 前台態度及其的差 非常不supportive 任何事情都説不行我們做不了 那請問到底要前台幹嘛的 我們訂的是premium suite 問可以不可以延遲退房一小時 直接喊了兩個男士來敲我們兩個女生的門 兩次！ 真的從來沒有遇到過這種情況 太太太太太rude了 真的大大大大大大勸退