Gästanvändare
12 november 2023
Went for a post funeral meal ( last week) November 23 . The meal was paid for by the Marist Sisters . The meal was booked in advance for 70 to 80 people . The hotel knew in advance the numbers that would be attending . All the guests were seated by 2.00 -- 2.15 pm . The tables had been set up cutlery , glasses ,tableware etc clean table clothes set for the function with water , and diluted orange at every table , all looked good everything presentable . From then on everything went downhill , the calamity began . Not everyone got a menu. At our table of 12 we had two menus, it was doable we managed but more menus would have been better. We ordered our starters and main . Then for some unknown reason everyone got a thin a slice of bread, even those who did not order soup but no butter ,no jam which I found strange . Starters randomly appeared in no sequence , some diners at some tables had eaten the starter while others seated next to them had no starter for another 30 minutes . The table I was at was similar some got soup some seated beside them didnt get soup until half an hour later , others starters randomly appeared or didnt appear for ages . I ordered the chicken vol - au- vent,, it took for ever , everyone at my table finished there soup when some of the other tables started getting the main course .when I started my starter,, it was chewy chicken gloopy sauce not great just warm not really hot enough ,took a bite plastic micro wave taste ,I did not eat it but since it was a funeral meal I did not want to say anything. At this stage it was over an hour since we sat down for the meal . I picked at the slice of the bread that everyone got an hour earlier , we had to ask the waiting staff for butter. At the stage some of the other tables started eating there main . 30 minutes later still we had no food . Our table and the adjoining table asked several times for our main . Staff had no coordination ,seemed like it was the first day for all of them . some tables cleared from the starter ,some not cleared while at the same time the odd beef main appeared at most tables with the salmon delayed . Again similar situation with service as for starters some had food others nothing some diners had finished ,some still no main which was what happened at our table . Very chaotic staff no one to supervise the service. Most at my table ordered salmon with one beef order . It was nearly 4pm when we got our main that was a two hour wait for most at the table. My salmon was overdone but at the same time luke warm in the middle . The cubed veg ,, carrot and I think parsnip hard luke warm , I picked at salmon and ate the bread which had been on the table now for two hours and asked the the other two diners could I have the bread they got ,, which they kindly let me have (since they cant eat bread)
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