Copthorne Hotel Slough-Windsor

Thank you for your service . 10£ for parking per night is not inviting . 6£ charge for a single use of very limited gym facility  is a rip off and not appealing . On the positive side comfy bed

The staff were terrible huge misunderstanding leaving me and my 1 year old stranded an hour away from home uneducated staff didn’t solve the issue caused by their night staff horrible service

If the windsor is too expensive to stay, here can be an alternitive. The building is old.

Good service and friendly, clean room and comfy bed and all round comfortable time.

Lovely hotel really friendly staff and had a good nights sleep.

Though everything was fine with the hotel. I was told on arrival I had booked the wrong room type for myself, partner and 7 year old daughter. Even though on my booking it said 2 adults and a 7 year old and I made a note it was her birthday. The booking also stated max capacity in room 3. Max 2 adults, soda bed for a child. There was a pull out sofa bed, but when we got up to the room, it wasn't made, I called to get bedding and was told I booked the wrong room...I said you just checked us into the room downstairs and saw I had a child with me, you even just wished her happy bday! I said where do you expect her to sleep? They said they would move us to a family room but we're too booked. I said I just need bedding for the sofa bed in here, he said they don't have pull out sofa beds,I was confused as there was one right in front of me! We then eventually at 9pm got bedding Sent up....but no one made the bed, they just dumped in on us. I also booked a room with a city view? Which we couldn't see-only a roof of a building. Whilst most things were fine and they did eventually sort us out. With a tied 7 year old after a long day it wasn't the greatest way to start our stay. I'm not sure if it's a problem the hotel end or the booking via this app?